Project Manager - Professional Services

Wet Willie's; Los Angeles (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Red Book Connect is seeking a Project Manager for Professional Services in Los Angeles to lead end-to-end project delivery within scope, time, and budget, ensuring high customer satisfaction.

The role requires deep consulting or services experience, strong executive relationship skills, and a proven track record of managing multi-million dollar engagements while growing the North America consulting business through strategic collaboration with sales leadership.

Qualifications

• Minimum of 12 years’ experience in the consulting or professional services industry.

Responsibilities

• Lead overall project management to meet scope, time, and costs while ensuring quality and customer satisfaction.
• Grow the Red Book Connect consulting/services business in North America.
• Partner with Sales Leadership to convert business challenges into enablement solutions.
• Formulate solutions to meet client needs and present them effectively.
• Manage CXO-level relationships and drive multi-million dollar engagements.
• Create value propositions, respond to RFPs/RFIs, and deliver compelling presentations.

Skills

Consultative selling

Executive relationship mgmt

Sales target achievement

Presentation skills

Solution formulation

Job description

Job 133968 - Project Manager - Professional Services
Los Angeles, CA

We Are:
Well-known across the globe for bringing the restaurant, retail and hospitality industries to the Cloud with our pioneering web & mobile products, superior customer service – and the people who make this happen.
Our Values: Because they are important to us!
Service – We strive to delight our customers by anticipating their needs with simple, intuitive tools. We are serial entrepreneurs with a deep desire to do the right thing for our customers.
Creativity – We believe to make real change; we must be the catalyst and bring unbridled enthusiasm for innovation and continuous improvement.
Family – We seek and reward intelligent team members who exude honesty, integrity and accountability. We believe diversity and transparency in thought, practice and culture is an asset, not a risk.
Fun – We move fast, have fun and love what we do all while honoring work-life balance. We are intelligent risk-takers, never allowing blind enthusiasm to overtake reason.
Humility – We are responsible to our customers, our team members and our investors equally, requiring professional courage and humility.
Responsibility as a Project Manager:
The Project Manager will be responsible for the overall project management and completion of professional services projects. Delivery of the projects will be within the constraints of scope, quality, time and costs in order to meet the project objectives and to achieve high customer satisfaction.

Requirements

Desired Skills and Experience:

• Growing the Red Book Connect consulting/ services business in North America
• Will be measured on order booking and revenue recognition of the Red Book Connect consulting/ services business.
• Partner closely with Sales Leadership and proactively engage in consultative selling, ability to convert business challenges into Red Book Connect enablement solutions
• Formulating solutions to meet the unique business needs of clients and effectively position the same
• Ability to manage CXO level relationship, strong business acumen and customer relationship management skills
• Create the value proposition, consulting, RFP/RFI responses, solutions and presentations
• Communicating best practices to the client and acting like a trusted advisor

Qualifications:

• Must reside in the Los Angeles, CA area to be considered.
• Minimum of 12 years’ experience in the consulting or professional services industry, preferably around the Food, Hospitality, POS, Retail, Red Book Connect technology.
• Strong technical/ functional skills
• Strong track record of sales target achievement
• Experience in managing customer relationships and leading these relationships to multi-million dollar engagements
• Strong interpersonal skills and ability to work with in a matrix organization