Project Manager (POP/Displays)

Smurfit Westrock; Chattanooga (TN); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k with match

Tuition reimbursement

Employee discounts

Employee referral bonus

Job summary

Smurfit WestRock is hiring a Project Manager to coordinate the packaging, display, and information flow across sales, estimating, accounting, production, and customers. This onsite role at the Chattanooga Offset plant focuses on order tracking, OTIF deliveries, and inventory control.

The ideal candidate will have strong communication, project management, and analytical skills, with experience in printing or packaging.

Qualifications

• High school diploma or GED required; post-secondary preferred.
• Experience in customer service/account management preferred.
• Experience in printing or packaging preferred.
• Strong written and oral communication skills required.
• Project management, problem solving, and analytical skills.

Responsibilities

• Coordinate packaging/display/visual information flow between sales, estimating, accounting, production, and customer.
• Manage quotes, orders, schedules/tracking, expediting, shipping, and inventory management.
• Estimate with sales and management to produce item quotes; document accordingly.
• Process customer purchase orders with data accuracy for OTIF deliveries.
• Manage inventory to reduce excess stock and control costs.
• Handle quality complaints with root-cause corrective action within standard time.
• Generate and review customer/account reports as needed.
• Attend meetings to align order tracking and fulfillment; coordinate cadence meetings.

Skills

Project management

Communication

Multitasking

Time management

Attention to detail

Problem solving

Analytical skills

Teamwork

MS Office

Cost systems

Education

High school diploma or GED

Post-secondary education preferred

Tools

Windows

Microsoft Office

Job description

Description & Requirements

Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.

The Opportunity

The Project Manager (PM) is responsible for managing the coordination of the packaging/display/visual information flow process, functioning as a liaison between sales, estimating, accounting, production, and the customer.

This is an onsite position at the Chattanooga Offset plant.

How You Impact Smurfit Westrock

• Manage the customer experience:
  • Quotes; Orders; Schedules/Tracking; Expediting; Shipping; Inventory Management; Reporting
  • Estimating: Work with sales, management and customer on product estimating to produce item specific quotes, documenting accordingly.
  • Orders: Manage and process customer purchase orders ensuring all data is complete, accurate, documented and tracked for customer fulfillment. Includes customer credit and set-up, pricing, product specifications, order tracking and correspondence for achieving on-time in-full (OTIF) deliveries.
• Manage all inventory (planned or unplanned) to reduce excess aged inventory and control costs
• Manage all quality complaints in the system of record with plant quality manager providing root cause corrective action to customers within standard time allotted
• Process customer/account specific reports, as needed; i.e. open order/status reports, etc.
• Create, facilitate and attend new item meetings as required
• Attend production meetings to ensure order tracking and fulfillment
• Create & facilitate customer and/or plant specific cadence meetings for accounts, as required
• Visit key customer and vendor locations to enhance ongoing business relationships
• Organize and communicate customer feedback relative to company/plant/service performance
• Responsible for continuous education in the areas of new technology, new processes, personal & professional growth
• Provide innovative ideas relative to service, sales, and process/procedures
• Adhere to Smurfit WestRock values and operating principles
• Individual contributor that works under supervision
• Applies subject matter knowledge
• Other duties as assigned

What You Need To Succeed

• High school diploma or GED required; Post-secondary education preferred
• Experience in customer service/account management preferred
• Experience in printing or packaging preferred
• Strong written and oral communication skills required
• Project management, problem solving, and analytical skills
• Excellent organizational & time management skills
• Ability to multitask and complete tasks efficiently and accurately
• Attention to detail and ability to prioritize is essential
• Must be proactive, a self-starter/takes initiative
• Ability to resolve conflicts and develop teamwork
• Personal computer experience and knowledge of Windows applications and Microsoft Office
• Ability to work with cost systems and estimating reports

What We Offer

• Corporate culture based on integrity, respect, accountability and excellence
• Comprehensive training with numerous learning and development opportunities
• An attractive salary reflecting skills, competencies and potential
• Benefits package to include medical, dental, vision, life insurance, 401k with match, tuition reimbursement, employee discounts, employee referral bonus, and much more!
• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.