Project Manager (Multifamily/telecom)

Internet Subway; Richmond (VA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plan with matching

Unlimited PTO

Professional development opportunities

Job summary

Internet Subway is seeking a Project Manager to lead end‑to‑end MDU deployments from kickoff to service launch. You’ll coordinate internal teams, contractors, vendors, property stakeholders, and utility partners to deliver projects on time and on budget while meeting technical standards.

You’ll build detailed project plans, define scope and milestones, manage risks, track costs, and ensure readiness for turn‑up and handoff to support.

Qualifications

• 3+ years of project management experience in ISP, telecom, construction, or MDU environments.
• Demonstrated experience managing multi-site or multi-phase deployments.
• Strong organizational, communication, and vendor-management skills.
• Proficiency with project management tools and documentation.
• Experience with MDU fiber, managed Wi-Fi, or bulk/bundled internet deployments.
• Familiarity with MDF/IDF environments, riser systems, and low-voltage construction.
• Experience coordinating with property owners and large real-estate portfolios.

Responsibilities

• Own new MDU deployment projects from kickoff through closeout, including fiber, network, and in-unit installations.
• Build and maintain detailed project plans, schedules, and dependencies using company-approved project management and scheduling tools.
• Define project scope, milestones, risks, and success criteria for each deployment.
• Coordinate site surveys, pre-construction planning, and readiness assessments.
• Oversee contractor performance, scope adherence, and quality of work.
• Ensure deployments align with approved network designs and standards.
• Validate readiness for turn-up, testing, and handoff to operations.
• Coordinate punch-list resolution and final acceptance.
• Track project costs, labor, and change orders.
• Maintain accurate project documentation and status reporting.
• Support leadership with deployment metrics, timelines, and post-deployment reviews.
• Coordinate service launch activities and internal handoff to support teams.

Skills

Project management

Vendor management

Multi-site deployment

Communication

PM tools

MS Project

Scheduling tools

Tools

MS Project

Scheduling tools

Job description

About Us

Internet Subway is a modern Internet Service Provider (ISP) laser-focused on delivering frictionless internet experiences to apartment communities. With a 100% fiber‑optic network, a seamless onboarding and management platform, and direct property connectivity, we provide an internet experience unlike any other.

Role: Project Manager

Responsible for the end‑to‑end delivery of new MDU (Multi‑Dwelling Unit) internet deployments, from contract handoff through service launch. This role coordinates internal teams, contractors, vendors, property stakeholders, and utility partners to ensure projects are delivered on time, on budget, and to technical standards.

Key Responsibilities

• Own new MDU deployment projects from kickoff through closeout, including fiber, network, and in‑unit installations.
• Build and maintain detailed project plans, schedules, and dependencies using company‑approved project management and scheduling tools.
• Define project scope, milestones, risks, and success criteria for each deployment.
• Coordinate site surveys, pre‑construction planning, and readiness assessments.
• Oversee contractor performance, scope adherence, and quality of work.
• Ensure deployments align with approved network designs and standards.
• Validate readiness for turn‑up, testing, and handoff to operations.
• Coordinate punch‑list resolution and final acceptance.
• Track project costs, labor, and change orders.
• Maintain accurate project documentation and status reporting.
• Support leadership with deployment metrics, timelines, and post‑deployment reviews.
• Coordinate service launch activities and internal handoff to support teams.

What We’re Looking For

• 3+ years of project management experience in ISP, telecom, construction, or MDU environments.
• Demonstrated experience managing multi‑site or multi‑phase deployments.
• Strong organizational, communication, and vendor‑management skills.
• Proficiency with project management tools and documentation.
• Experience with MDU fiber, managed Wi‑Fi, or bulk/bundled internet deployments.
• Familiarity with MDF/IDF environments, riser systems, and low‑voltage construction.
• Experience coordinating with property owners and large real‑estate portfolios.
• The ideal candidate is highly organized, comfortable in construction and network environments, and capable of managing multiple concurrent deployments across different stages.

Why Join Us

• Comprehensive health, dental, and vision insurance.
• Retirement savings plan with company match.
• Opportunities for professional development and career advancement.
• Unlimited PTO.