Project Manager - Modern Data Center

Thinkahead; United States; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k)

Paid company holidays

Paid time off

Paid parental and caregiver leave

Job summary

AHEAD, a leader in cloud, automation, analytics, and software delivery, is seeking a Project Manager for USA operations. You will plan and coordinate all aspects of technical projects from initiation through delivery, ensuring customer satisfaction and successful service delivery.

You will collaborate with Senior Project Managers, develop SOWs, nurture customer relationships, and drive project plans, risks, and status reporting with disciplined execution.

Qualifications

• Strongly developed communication skills.
• Experience providing top-level customer service.
• A passion for cutting-edge technology.
• Learns quickly and adapts well to new challenges.
• Enthusiastic and motivated to learn and grow.
• Ability to stay organized and composed while managing multiple tasks.
• Consulting experience (Preferred)

Responsibilities

• Plan and coordinate all aspects of technical projects from initiation through delivery.
• Help ensure service delivery success and customer satisfaction through effective project management.
• Help manage incidents and communication to various clients.
• Work closely with Senior Project Managers and Program Managers on project tasks and provide project status updates regularly.
• Utilize Ahead systems and various management tools to maintain updated project information.
• Assist indeveloping SOWs and customer presentations.
• Develop customer relationships and aids in identifying additional sales opportunities.
• Identify and execute onopportunitiesand efforts to ensure customer success.
• Develop, define, and execute project plans, project scope, activities, schedules, budgets, and deliverables.
• Develop and distribute project status reports to internal management and client project teams.
• Coordinate activities and tasks among project team members, other internal departments, and client or vendor/subcontractor organizations as needed to meet project goals, and ensures project completion is on schedule, within budget constraints, and of the appropriate quality standards for the project scope.
• Manage project risks, issues/problems, and activity progress to ensure project goals are achieved.
• Conduct project closure activities to formalize and communicate the project acceptance, handover documentation, and ongoing activities.
• Strongly developed communication skills.
• Experience providing top-level customer service.
• A passion for cutting-edge technology.

Skills

Communication skills

Customer service

Adaptability

Learning mindset

Organization skills

Consulting experience

Job description

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.

We are an equal opportunity employer,anddo not discriminatebased onan individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, maritalstatus,or any other protected characteristic under applicable law, whether actual or perceived.

We embraceall candidatesthatwillcontribute to the diversification and enrichment of ideas andperspectives atAHEAD.

• Plan and coordinate all aspects of technical projects from initiation through delivery.
• Help ensure service delivery success and customer satisfaction through effective project management.
• Help manage incidents and communication to various clients.
• Work closely with Senior Project Managers and Program Managers on project tasks and provide project status updates regularly.
• Utilize Ahead systems and various management tools to maintain updated project information.
• Assist indeveloping SOWs and customer presentations.
• Develop customer relationships and aids in identifying additional sales opportunities.
• Identify and execute onopportunitiesand efforts to ensure customer success.
• Develop, define, and execute project plans, project scope, activities, schedules, budgets, and deliverables.
• Develop and distribute project status reports to internal management and client project teams.
• Coordinate activities and tasks among project team members, other internal departments, and client or vendor/subcontractor organizations as needed to meet project goals, and ensures project completion is on schedule, within budget constraints, and of the appropriate quality standards for the project scope.
• Manage project risks, issues/problems, and activity progress to ensure project goals (e.g., deadline, scope and quality) are achieved.
• Conduct project closure activities to formalize and communicate the project acceptance, handover documentation, and ongoing activities.
• Strongly developed communication skills.
• Experience providing top-level customer service.
• A passion for cutting-edge technology.
• Learns quickly and adapts well to new challenges.
• Enthusiastic and motivated to learn and grow.
• Ability to stay organized and composed while managing multiple tasks.
• Consulting experience (Preferred)

The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.

Why AHEAD:

Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.

We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.

USA Employment Benefits include:

• Medical, Dental, and Vision Insurance
• 401(k)
• Paid company holidays
• Paid time off
• Paid parental and caregiver leave
• Plus more! See benefits https://www.aheadbenefits.com/ for additional details.

Use of AI:

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.

If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at [e-mail].

You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview. Candidates will not be penalized for choosing to opt-out.