Project Manager | Microsoft Technologies | Dynamics CRM

Expedite Talent Solutions; Richardson (TX); On-site; USD 110,000 - 140,000; Full time

Job summary

Expedite Talent Solutions is seeking a Senior Project Manager with Microsoft Dynamics CRM expertise for a 11-month engagement in Richardson, TX. The role requires 12-15 years of experience, onsite from day one, and hands-on leadership of D365 projects and Hypercare support.

You will coordinate offshore and onshore teams, manage incidents and change requests, and ensure timely resolution of critical issues while communicating with business stakeholders.

Qualifications

• Enterprise app support and Hypercare for Microsoft Dynamics, Oracle, SAP.
• Incident and problem management: monitor and prioritize tickets.
• Timely resolution of critical issues with escalation when needed.
• Coordinate cross-functional teams offshore/onshore.
• Assign tasks and track progress for support engineers.
• Facilitate communication between tech teams and business stakeholders.
• Change Request Management
• 12–15 years of experience
• Bachelor's or Master of Engineering

Responsibilities

• Project Management
• D365 Support
• Team communication

Skills

Project Management

D365 Project Support

D365 CRM

Education

Bachelor of Engineering

Job description

Description

Description: POC: Raju

Job Details

Job title: Project Manager | Microsoft Technologies | Dynamics CRM

Work Location with Zip code: Richardson, TX 75082

Duration of the project: 11 Months

• This role requires any travel (Yes/No): NO
• Please confirm if this would be onsite from day one OR Initial remote for 2-3 months, and then expect the candidate to work from the office OR 100% Remote: Onsite from day one
• Is this a 100% remote role? NO
• Vendor rate range: ***
• Minimum years of experience required: 12-15 Years
• Would you require the candidates to meet you for an in-person interview?: Video/Virtual Interview
• Education Qualification required: BE

Must have skills:

Project Management

D365 Project Support

D365 CRM

Detailed Job Description:

Experience in Enterprise application support and Hypercare Microsoft Dynamics Oracle SAP etc.

Incident Problem Management: Monitor and prioritize support tickets.

Ensure timely resolution of critical issues and escalate when necessary.

Team Coordination between offshore and onshore across the cross functional teams working in project.

Assign tasks to support engineers and track progress.

Facilitate communication between technical teams and business stakeholders.

Change Request Management

Minimum years of experience: 12-15 years

Education: Bachelor\'s or Master of Engineering

The top 3 responsibilities would expect the Subcon to shoulder and execute:

Project Management

D365 Support

Team communication

Custom Fields:

• Name: Intake Call Completed
• Value: true
• Name: Intake Call Requested
• Value: true