Project Manager

Saicon; Georgia; On-site; USD 110,000 - 150,000; Full time

Job summary

Saicon in Georgia, United States is seeking a Senior Project Manager to lead end-to-end Dynamics 365 CRM implementations and enhancements across Sales, Customer Service, and Power Platform. You will coordinate with Sales, IT, Marketing, and operations to gather requirements, manage scope and timelines, and ensure successful data migrations, integrations, and deployments.

The role emphasizes driving user adoption, training, and change management, with regular updates to stakeholders and executive

Qualifications

• 5 years of project management experience.
• 3 years managing Microsoft Dynamics 365 CRM projects.
• Strong knowledge of Dynamics 365 CE modules.
• Experience with Agile and/or Waterfall methodologies.
• Excellent communication, leadership, and stakeholder management skills.

Responsibilities

• Lead end-to-end Dynamics 365 CRM implementation and enhancement projects.
• Manage project scope, timelines, budgets, risks, and resources.
• Partner with Sales, Customer Service, Marketing, and IT teams to gather requirements and deliver solutions.
• Oversee Dynamics 365 Sales, Customer Service, and Power Platform initiatives.
• Manage data migrations, system integrations, testing, and deployments.
• Drive user adoption, training, and change management activities.
• Provide project status updates to stakeholders and executive leadership.

Skills

Dynamics 365

Project management

Leadership

Stakeholder management

Agile

Waterfall

Power Platform

Azure DevOps

Jira

Dataverse

Tools

Power Apps

Power Automate

Power BI

Dataverse

Azure DevOps

Jira

Dynamics 365

Job description

• Lead end-to-end Dynamics 365 CRM implementation and enhancement projects.
• Manage project scope, timelines, budgets, risks, and resources.
• Partner with Sales, Customer Service, Marketing, and IT teams to gather requirements and deliver solutions.
• Oversee Dynamics 365 Sales, Customer Service, and Power Platform initiatives.
• Manage data migrations, system integrations, testing, and deployments.
• Drive user adoption, training, and change management activities.
• Provide project status updates to stakeholders and executive leadership.

Key Responsibilities

• Lead end-to-end Dynamics 365 CRM implementation and enhancement projects.
• Manage project scope, timelines, budgets, risks, and resources.
• Partner with Sales, Customer Service, Marketing, and IT teams to gather requirements and deliver solutions.
• Oversee Dynamics 365 Sales, Customer Service, and Power Platform initiatives.
• Manage data migrations, system integrations, testing, and deployments.
• Drive user adoption, training, and change management activities.
• Provide project status updates to stakeholders and executive leadership.

Required Qualifications

• 5 years of project management experience.
• 3 years managing Microsoft Dynamics 365 CRM projects.
• Strong knowledge of Dynamics 365 Customer Engagement (CE) modules.
• Experience with Agile and/or Waterfall methodologies.
• Excellent communication, leadership, and stakeholder management skills.

Preferred Skills

• PMP, Scrum Master, or Microsoft Dynamics certifications.
• Experience with Power Apps, Power Automate, Power BI, and Dataverse.
• Knowledge of Azure integrations and CRM data migrations.
• Experience leading cross-functional and global teams.

Key Technologies

• Microsoft Dynamics 365 Sales & Customer Service
• Power Platform (Power Apps, Power Automate, Power BI)
• Dataverse
• Azure DevOps
• Microsoft Project / Jira

Success Measures

• On-time, on-budget project delivery.
• Increased CRM user adoption and satisfaction.
• Improved business processes through automation.
• Successful integrations and high-quality CRM solutions.