Project Manager Lead

FIS; Florida; Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Career growth

Fintech influence

Learning & development

Collaborative environment

Community impact

Job summary

Fidelity Information Services, LLC (FIS) is seeking a Project Manager Lead for a hybrid role with in-office and virtual days across multiple U.S. locations.

You will provide strategic leadership for large debit processing programs, card management platforms, onboarding projects, and operational transformation in a regulated, client-facing environment. You will partner with clients, product and technology teams, and third-party stakeholders to deliver complex onboarding and conversion programs,

Qualifications

• Bachelor’s degree in computer science, MIS, business or equivalent.
• Typically 8+ years in the debit payments ecosystem, including processing and card lifecycle.
• Experience implementing or managing card management apps and client onboarding or migrations.

Responsibilities

• Lead large-scale debit processing and card management projects end-to-end, aligning scope, timelines and budgets.
• Coordinate with clients, product, technology, operations, and vendors for onboarding and conversions.
• Oversee implementation activities across the debit ecosystem: authorization, settlement, network, issuance, and related workflows.
• Develop and maintain comprehensive project plans, manage risks, dependencies, resources, and executive reporting.
• Mentor and train junior project managers and support staff.

Skills

Debit payments domain knowledge

Cross-functional leadership

Risk management

Stakeholder communication

Education

Bachelor's degree in related field

Tools

PM software

Job description

Job Description

Every transaction tells a story. Every innovation creates new possibilities. At FIS, we build the technology that helps businesses and communities thrive. Join us and be part of a team that embraces curiosity, values diverse perspectives, and turns ideas into action.

Role Location

- Hybrid (three days in-office, two days virtual)

• Milwaukee, Wisconsin
• Jacksonville, Florida
• Atlanta, Georgia

About the Role

As a Project Manager Lead , you will provide strategic leadership for large, complex initiatives across the debit payments ecosystem. You will lead cross-functional programs focused on debit processing platforms, card management applications, client onboarding, product implementations, and operational transformation efforts. This role requires deep knowledge of debit payment networks, card lifecycle management, client delivery processes, and the ability to drive successful outcomes in highly regulated, client‑facing environments.

Key Responsibilities

• Lead large-scale debit processing and card management projects from initiation through implementation, ensuring alignment with scope, timelines, budgets, quality standards, and business objectives.
• Partner with clients, product teams, technology teams, operations, and third-party stakeholders to deliver successful onboarding and conversion programs for new and existing debit processing customers.
• Manage implementation activities across the debit ecosystem, including card management applications, authorization processing, settlement processes, network connectivity, card issuance support , and related operational workflows.
• Develop and maintain comprehensive project plans, proactively managing risks, dependencies, resource requirements, stakeholder communications, and executive reporting throughout the project lifecycle.
• May mentor and/or train junior project managers and support staff.

Required Qualifications

• Bachelor’s degree in computer science, management information systems, business administration or the equivalent combination of education, training, and experience.
• Typically, at least 8 years of experience within the debit payments ecosystem, including debit/card processing, transaction authorization, network interfaces, card lifecycle management, and technology solutions.
• Experience implementing or managing card management applications and supporting end‑to‑end client onboarding, conversions, or platform migrations.
• Proven ability to manage multiple complex projects simultaneously while coordinating cross‑functional teams, vendors, and client stakeholders.
• Strong knowledge of project management methodologies, risk management practices, budget oversight, and executive‑level stakeholder communication.

Preferred Qualifications

• Experience working with debit network integrations, fraud programs, ATM and EFT transaction processing, card issuance platforms, or digital payment solutions.
• Familiarity with payment industry standards, regulatory requirements, and emerging trends impacting debit and card processing services.
• Project Management Professional (PMP) certification and advanced skills with project management software.

The impact you’ll make

As a Project Manager Lead, you will play a critical role in helping clients successfully adopt and expand payment solutions that support millions of transactions. Your leadership will directly influence client experience, operational excellence, and the successful delivery of strategic initiatives across the debit payments ecosystem. By guiding complex onboarding and implementation programs, you will help drive innovation, strengthen client partnerships, and contribute to the continued evolution of financial technology.

What We Offer You

When you join FIS, you become part of a team that’s shaping how the world pays, banks, and invests. We’re committed to helping you thrive, both professionally and personally.

• Internal career growth opportunities
• A voice in the future of fintech
• Always‑on learning and development
• Collaborative work environment
• Opportunities to give back

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case‑by‑case basis.