Project Manager IT IV

Signet Jewelers; Akron (AL); On-site; USD 120,000 - 150,000; Full time

Job summary

Signet Jewelers is seeking an experienced IT Project Manager to lead complex, cross-functional initiatives across business and technology teams. You will define scope, build plans, manage schedules, and drive governance using Jira and the Atlassian toolset to deliver on time and within budget.

You will track risks and dependencies, deliver executive-ready updates, and coordinate resources across vendors and internal teams to ensure successful project outcomes in a fast-paced retail technology

Qualifications

• 8+ years of IT project management experience.
• Experience managing large, complex projects from conception to delivery.
• Strong experience leading cross-functional teams and technical initiatives.
• Forecasting, budgeting, and vendor spend across multiple initiatives.

Responsibilities

• Partner with business and technology stakeholders to define project scope, objectives, assumptions, and success criteria.
• Develop and maintain project plans, schedules, milestones, and governance structures using Jira and the Atlassian tool suite.
• Establish meeting cadence, governance forums, decision logs, and action tracking to drive accountability.
• Manage resources, including labor, vendor services, and budgets; build forecasts and financial models.
• Prepare executive-ready presentations, status reports, dashboards, and decision materials.
• Monitor RAID logs and ensure timely escalation and resolution.
• Track estimates to actuals, resource utilization, and schedule performance across multiple projects.

Skills

Cross-functional leadership

Forecasting & budgeting

Stakeholder management

Agile methodologies

Vendor coordination

Communication skills

Education

Bachelor’s degree

PMP or similar certifications preferred

Tools

Jira

Kanban boards

Microsoft Office

Job description

We have many opportunities available on our other career site pages. Click here to link to our careers page!

Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People – and the love their actions inspire – are what drive us. We’re not only proud of the love we inspire outside our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!

RESPONSIBILITIES:

Project Governance, Strategy & Planning

• Partner with business and technology stakeholders to define project scope, objectives, assumptions, and success criteria.
• Develop and maintain comprehensive project plans, schedules, milestones, and governance structures using Jira and the broader Atlassian tool suite.
• Establish meeting cadence, governance forums, decision logs, and action tracking to drive accountability and transparency.
• Determine project resource requirements, including labor, vendor services, and capital and expense funding.
• Build and maintain detailed forecasts, budgets, and financial models for assigned initiatives.
• Manage project and portfolio finances, including forecasting, accruals, invoice approvals, estimates to actuals, and variance analysis.
• Monitor forecast accuracy and partner with delivery leads to ensure financial data reflects current project realities.
• Evaluate processes and recommend improvements to increase efficiency, predictability, and financial discipline.
• Support portfolio initiatives and strategic programs as assigned.

Project/Product Team/Initiative Implementations

• Independently lead complex technical projects, including systems integration and cross-functional initiatives.
• Create structure and actionable plans in ambiguous environments with limited initial direction.
• Drive day-to-day execution, ensuring milestones, dependencies, and deliverables remain on track.
• Coordinate project onboarding, resource assignments, and stakeholder alignment activities.
• Prepare executive-ready presentations, status reports, dashboards, and decision materials.
• Manage RAID (Risks, Actions, Issues, Decisions) logs and ensure timely escalation and resolution.
• Conduct critical path and dependency analysis to identify schedule risks and required interventions.
• Hold internal teams, business partners, and vendors accountable for commitments, deliverables, and timelines.
• Monitor vendor contracts, statements of work, invoices, and forecasted spend to ensure financial and delivery accuracy.
• Partner with technical leads, architects, engineers, and business stakeholders to resolve issues and remove roadblocks.
• Track estimates to actuals, resource utilization, and schedule performance across multiple projects simultaneously.
• Deliver concise and proactive communications to leadership, highlighting risks, impacts, and recommended actions.
• Conduct project closure activities, including final reporting, lessons learned, knowledge transfer, and documentation.
• Develop portfolio-level dashboards and reporting to provide visibility into project health, financial performance, and execution risks.
• Perform additional duties and strategic initiatives as assigned.
• Support multiple projects simultaneously.
• Manage large projects of varying complexity.

POSITION QUALIFICATIONS:

• Bachelor’s degree in Business, Project Management Information Technology, or related field.
• Certifications a plus. PMP, CSM or similar certifications preferred
• 8+ years of IT project management experience.
• Demonstrated experience in project management, from conception to delivery.
• Must have experience in managing large, complex projects.
• Strong experience managing cross-functional teams and complex technical initiatives.
• Demonstrated expertise in forecasting and resource management.
• Experience with Agile, hybrid, and waterfall methodologies.
• Hands-on experience with Jira, Kanban boards, and Microsoft Office tools.
• Demonstrated experience managing project and portfolio finances, including capital and expense budgets, forecasting, accruals, variance analysis, resource planning, and vendor spend across multiple initiatives simultaneously.