Project Manager, Information Technology Services

UT Southwestern Medical Center; Dallas (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

UT Southwestern Medical Center seeks an experienced project manager to lead assigned business administration systems portfolio projects from initiation through go-live and stabilization.

Experience with ERP platforms such as PeopleSoft, Workday, Oracle Cloud, SAP, UKG or ServiceNow is preferred. Candidates should be proficient in Waterfall, Agile, or hybrid delivery methods and manage budgets, risks, and stakeholder communications.

Qualifications

• Bachelor's Degree or higher required for many projects.
• 7 years experience with high school diploma; 3 years with Bachelor's in IT projects.
• Experience leading ERP project implementations, upgrades, and integrations.

Responsibilities

• Lead ERP project lifecycles from initiation to closeout.
• Coordinate cross-functional teams, vendors, and stakeholders.
• Develop scope, schedules, budgets, and risk plans.
• Ensure production readiness, testing, and cutover activities.
• Maintain project records and status reporting.

Skills

ERP platforms

Project management

Waterfall/Agile

Vendor collaboration

Education

Bachelor's degree

High School Diploma

Tools

PeopleSoft

Workday

SAP

Oracle Cloud

ServiceNow

Job description

WHY UT SOUTHWESTERN?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the No. 1 hospital in Dallas-Fort Worth according to U.S. News & World Report , we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!

JOB SUMMARY

This position leads assigned business administration systems portfolio projects from initiation through planning, execution, implementation, and closeout. Lead complex ERP implementations, upgrades, integrations, and enhancements from planning through go-live and stabilization. Partners with ERP functional teams, IT, vendors, and business leaders to drive successful project outcomes. Develops and maintains project scope, schedules, milestones, resource plans, and budget tracking in coordination with sponsors and functional leaders. Coordinates business stakeholders, technical workstreams including integrations, data conversion, security, testing, UAT, cutover, and production readiness. Manages project risks, issues, and change requests; escalates decisions and delivery concerns to appropriate leadership. Maintains accurate project records and status reporting in ServiceNow, supporting PPMO governance requirements and phase gate reviews. Coordinates testing, business readiness, implementation, and transition to operational support; documents lessons learned and mentors other project managers.

Our ideal candidate has a PMP or comparable project management certification AND experience with the following:

• ERP platforms such as PeopleSoft, Workday, Oracle Cloud, SAP, UKG, CRM, ServiceNow or similar enterprise solutions.
• Waterfall, Agile, or hybrid delivery methodologies.

BENEFITS

UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer

Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required

Education

• Bachelor's Degree or
• High School Diploma or equivalent

Experience

• 3 years managing a medium size information technology related project with Bachelor's degree or
• 7 years experience managing medium to large scale information technology related projects with High School.

Preferred

• Bachelor's degree and 5 to 7 years of managing medium to large scale information technology related projects

JOB DUTIES

• Project life cycles and milestones- Determine and document life cycle phases and milestones including all inputs, tools and techniques, and outputs for all assigned projects and if necessary, identify any additional project phases that fall outside of the standard best practice foundation of initiation/planning/implementation/closing.
• Stabilize project components- Document requirements, scope, objectives, goals, milestones, benefits, deliverables, resources, systems, constraints, standards of performance, risk, and success criteria for all assigned projects and strive to stabilize every aspect impacting the established life cycle iteration.
• Organization, systems, and roles- For each assigned project, define and document roles and responsibilities with clearly communicated accountabilities.
• Quality assurance- Define standards and processes for meeting commitments at practical project phase checkpoints with a continuous emphasis on improvement.
• Planning- Determine project boundaries and establish goals and objectives that align with the business case from the perspective of the sponsor. Create detailed schedules to sequence activities or mediate sprints that include accurate durations and resource requirements. Evaluate personnel needs to establish the basis for project team selection, training and or recruitment. Write and determine frequency for both project status and project progress reports. Systematically define and mitigate risk through an appropriate and approved risk management plan. Establish minimum performance requirements for the project team and perform quality checks to assess the health of assigned projects.
• Tracking and variance analysis- Develop a methodology for each project to identify and resolve schedu