Project Manager, Implementations

Prelim

Chicago (IL)

On-site

USD 90,000 - 130,000

Full time

14 days+

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Benefits offered by this job

equity

a sponsored 401K

parental leave

fully paid health, vision, and dental

unlimited PTO

a remote work stipend

a life-style stipend

twice-yearly company retreats

Job summary

Prelim is a San Francisco and New York City-based startup that operates with fully remote positions across the US, helping banks onboard their customers. Our platform accelerates speed-to-market and improves the customer experience for financial institutions.

We are seeking a Project Manager, Implementations to lead deployments, coordinate cross-functional teams, and ensure timely launches. This hands-on role requires strong organization, stakeholder relationships with banking executives, and

Qualifications

Experience in software implementations or professional services.
Strong technical understanding of platform capabilities and limitations.
Familiarity with no-code platforms or integration projects.
Proven ability to manage multiple complex projects simultaneously.
Calm under pressure when clients are stressed and deadlines are tight.
Excellent organizational skills and meticulous planning.
Excellent written and verbal communication with both technical and non-technical audiences.
Creative problem solver who works within constraints.
Proactive self-starter who takes ownership without direction.

Responsibilities

Manage multiple concurrent bank implementations with overlapping timelines, tracking dependencies and risks while driving projects to on-time completion.
Lead client calls and build trusted relationships with stakeholders from C-suite executives to operations staff, handling difficult conversations and managing expectations.
Coordinate cross-functional teams including Implementation Architects, Software Engineers, and Customer Success to ensure smooth project execution and post-launch transitions.
Translate complex technical requirements between clients and internal teams while protecting your implementation team from scope creep.
Jump in to help with hands-on configuration and debugging when needed, keeping projects moving forward during resource constraints.
Document solutions and identify process improvements to enhance future deployments and team efficiency.
Escalate strategically to sales and leadership when additional support is needed to unblock critical issues.

Skills

Software implementations

Technical aptitude

No-code platforms

Project management

Grace under pressure

Organizational skills

Strong communication

Problem solving

Self-starter

Authorized to work in US

Job description

Transform how banks serve their customers

Prelim is revolutionizing how financial institutions onboard and serve their customers. Our platform powers critical banking operations for institutions across the U.S., from community banks to multi-billion dollar credit unions. We're a fast-growing, remote-first startup on a mission to make banking more accessible for everyone.

Why We're Looking for You

We're looking for a Project Manager, Implementations to join our Implementation team and lead banks through their digital transformation journey. You'll manage multiple high-stakes deployments simultaneously, coordinate cross-functional teams, and ensure our banking clients successfully launch on time.

This is a hands-on role where organization meets execution. You'll be the conductor orchestrating complex implementations while building trusted relationships with banking executives and operations teams.

What You'll Do

Manage multiple concurrent bank implementations with overlapping timelines, tracking dependencies and risks while driving projects to on-time completion
Lead client calls and build trusted relationships with stakeholders from C-suite executives to operations staff, handling difficult conversations and managing expectations
Coordinate cross-functional teams including Implementation Architects, Software Engineers, and Customer Success to ensure smooth project execution and post-launch transitions
Translate complex technical requirements between clients and internal teams while protecting your implementation team from scope creep
Jump in to help with hands-on configuration and debugging when needed, keeping projects moving forward during resource constraints
Document solutions and identify process improvements to enhance future deployments and team efficiency
Escalate strategically to sales and leadership when additional support is needed to unblock critical issues

What We're Looking For

Background in software implementations or professional services
Technical aptitude, ability to understand platform capabilities and limitations
Familiarity with no-code platforms or integration projects
Proven ability to manage multiple complex projects simultaneously
Grace under pressure, you stay calm when clients are stressed and deadlines are tight
Exceptional organizational skills, you live by your task lists and calendars
Strong communication abilities with both technical and non-technical audiences
Natural problem solver who finds creative solutions within constraints
Self-starter who takes ownership without waiting for direction
Legally authorized to work in the United States and located within the continental United States

Nice to Haves

Experience in financial services, banking, or fintech
Technical skills in a scripting language
Previous experience managing aggressive timelines with fixed deadlines

About Prelim

Prelim is a San Francisco and New York City-based startup that operates with fully remote positions across the US, helping banks onboard their customers. Our platform is designed to streamline the account opening process for both consumers and businesses, accelerating speed-to-market and enhancing the customer experience for financial institutions. We are seeking individuals who are driven, ambitious, and eager to make a real impact in a traditional industry ready for technological innovation.

We offer equity, a sponsored 401K, parental leave, and fully paid health, vision, and dental insurance. Additional benefits include unlimited PTO, a remote work stipend, a life-style stipend, and twice-yearly company retreats.