Project manager implementation deployment center

Eliassen Group; Columbus (OH); Remote; USD 100,000 - 120,000; Full time

Job summary

Eliassen Group is seeking a talented Project Manager for implementation and deployment of contact center solutions. This is a full-time remote position requiring strong leadership and communication skills, with a competitive salary and benefits. The ideal candidate will have a Bachelor's degree and 3+ years of project management experience, preferably in software projects.

Benefits

Medical, dental, vision benefits

401(k) with match

Sick leave

Referral Program

Qualifications

• Minimum 3 years of project management experience.
• Proven experience in software project management roles.
• PMP certification preferred.

Responsibilities

• Responsible for successful deployments of software and SIP solutions.
• Collaborate with stakeholders to develop project plans.
• Track and report overall project status to stakeholders.

Skills

Teamwork

Communication

Leadership

Organizational skills

Attention to detail

Multi-tasking

Education

Bachelor's Degree

Tools

Project management software

Job description

Project Manager (Implementation & Deployment for Contact Center Solutions)

Location: Anywhere

Type: Permanent

Category: Program/Project Management

Industry: Communications

Workplace: Remote

Reference ID: JN -052025-102233

Date Posted: 05/26/2025

Application Link: http://careers.eliassen.com/o0Tez8

Description

100% Remote

Industry leading business communications & digital transformation organization seeking a talented Project Manager.

This is a full-time, permanent opportunity, offering a competitive salary and comprehensive benefits package. Qualified applicants must be willing and able to work on a W2 basis.

Salary Range: $100,000 - $120,000/year

Responsibilities

• The Project Manager (PM) is responsible for successful deployments of software and SIP solutions across the full project lifecycle.
• Success is defined as completing projects that meet profitability targets, are delivered on time, and are approved by the customer.
• The PM acts as the primary liaison between the company and the customer, collaborating with sales, deployment services, and the customer.
• This includes confirming customer requirements, developing project plans, assigning responsibilities (internal and customer), setting timelines, managing risks and issues, handling scope changes, and ensuring successful project delivery.
• Understand customer requirements and objectives.
• Collaborate with stakeholders to develop project plans.
• Coordinate internal and customer resources for successful delivery.
• Manage meetings required to complete the project.
• Handle changes to scope, schedule, and costs as necessary.
• Meet project milestones, identify risks or issues, and escalate as needed.
• Track and report overall project status to stakeholders.

Experience Requirements

• Minimum 3 years of project management experience.
• Proven experience in software project management roles.
• Knowledge of project management software.
• Ability to analyze requirements to meet project objectives.
• Strong teamwork and communication skills.
• Leadership skills to direct work of others.
• Excellent organizational skills, attention to detail, multi-tasking ability.
• Experience with Unified Communications, Contact Center, Call Center, IVR, UCaaS, CCaaS (preferred).
• Project Management Professional (PMP) or equivalent (preferred).

Education

• Bachelor's Degree required.

Note: Compensation factors include skills, experience, and other factors. The pay range is based on a W2 hourly rate; other employment options may vary.

Benefits for W2 employees working 30+ hours/week include medical, dental, vision, pre-tax accounts, voluntary benefits, 401(k) with match, and sick leave as required by law.

Important: Confirm the legitimacy of any outreach about positions with Eliassen Group by verifying email addresses. Do not share personal or financial information unless verified. Report suspicious activity to [e-mail].

About Eliassen Group:

Eliassen Group is a leading consulting firm with over 30 years of experience in human-powered solutions across various sectors. We value diversity and are an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, or disability.

Referral Program: Refer a candidate and earn a $1,000 reward if hired.