Project Manager II-ST

SwitchThink Solutions LLC; Phoenix (AZ); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Collaborative culture

Competitive compensation

Flexible scheduling and PTO

Exposure to enterprise-scale tech in金融

Job summary

SwitchThink Solutions LLC in Phoenix, AZ is seeking a Project Manager II to oversee multiple technology projects across the organization, driving outcomes through the EPMO and managing internal and 3rd party resources.

The role requires 5+ years in project management, strong communication, and the ability to lead medium-sized teams. This hybrid position offers growth within a financially stable, client-focused tech environment.

Qualifications

• Bachelor’s degree in Business or IT or equivalent experience.
• 5+ years of Project Management experience in fast-paced settings.
• Strong written and verbal communication with all levels.
• Ability to lead medium-sized project teams and meetings.
• Attention to detail and cross-functional collaboration.
• Ability to prioritize under time constraints.
• Strong organizational and follow-up skills.
• Strong relationship-building and customer service skills.
• Experience with Waterfall and Agile methods.
• Experience with HP ALM and JIRA.
• PMP Certification is preferred.

Responsibilities

• Document objectives, scope, requirements, milestones, deliverables, schedule and cost estimates.
• Monitor progress, manage risk and issues, and report to stakeholders.
• Lead project team meetings with agendas and notes.
• Mentor EPMO team and promote process improvement.
• Stay current with project management trends and self-development.
• Perform other duties as assigned.

Skills

Communication

Leadership

Project management

Cross-functional collaboration

Risk management

Documentation

Time management

Relationship building

Customer service

Mentoring

Education

Bachelor's Degree in Business or Information Technology

Equivalent combination of education and experience

Tools

Outlook

Word

Excel

PowerPoint

Project

SharePoint

Visio

HP ALM

JIRA

Job description

SwitchThink Solutions is a fast-growing technology company supporting our parent organization, Desert Financial Credit Union, and more than 175 external credit unions nationwide. Our solutions are built on the Correlation Keystone Platform and complemented by managed services, cloud hosting, disaster recovery, business intelligence, and AI offerings.

Our clients trust us. We have maintained zero customer churn for eight years and consistently earn strong client advocacy, with an NPS of 84. Our employees are equally committed, bringing a collaborative, team-oriented mindset and a shared passion for excellence. Backed by the financial strength of Desert Financial Credit Union, we offer stability alongside meaningful growth opportunities.

Who We Are Looking For

The Project Manager II is responsible for managing assigned projects across the organization, including technology projects. They utilize the processes, guidelines, systems, templates and forms set forth by the Enterprise Project Management Office (EPMO). The Project Manager II manages several enterprise projects simultaneously and leads project teams (10-20 people), as well as driving outcomes through managed partners. In addition, the Project Manager II leads by example in presence, communication, and professionalism.

Projects typically involve the set-up, configuration, testing and implementation of network, hardware and/or software assets in support of financial institution clients. The information technology environment may be deployed on-premise, hosted or cloud and project management activities frequently involve orchestrating internal and 3rd party resources.

What you will do here:

• Work with cross-functional business clients and IT teams to understand and document project objectives, scope, requirements, milestone, deliverables, schedule and cost estimates. Coordinate vendor evaluations and demonstrations; and support vendor negotiations, vendor deliverable tracking and invoice processing (when applicable).
• Monitor and control each project by tracking, reviewing and communicating progress to project stakeholders. To include risk and issue management, decision and action item tracking.
• Prepare for and lead project team meetings. Including creation and distribution of meeting agendas and meeting notes.
• Participate in continual process improvement within the EPMO and acts as a mentor to the EPMO team
• Stays abreast of current project management trends and makes recommendations for self-development
• Perform other job-related duties as assigned.

What you will need:

• Bachelor's Degree in Business or Information Technology or related field (preferred) OR e quivalent combination of education and experience required.
• 5+ years experience in Project management. Experience working in a fast-paced environment, managing multiple medium complexity projects at once required.
• Strong communication skills and ability to communicate effectively (written and verbal) with all levels of staff and management required.
• Confidence in leading medium sized project teams and meetings required.
• Attention to detail and ability to work across functions required.
• Ability to prioritize work within time constraints required.
• Strong organizational and follow-up skills required.
• Strong relationship-building and customer service skills required.
• Demonstrate expertise with Microsoft Office (Outlook, Word, Excel and Power Point, Project, SharePoint, and/or Visio) required.
• Information technology and/or banking/financial industry preferred.
• Experience with both Waterfall and Agile project methodologies preferred.
• Experience working with HP Application Lifecycle Management (HP ALM) and Atlassian JIRA preferred.
• Project Management Professional (PMP) Certification preferred.

What We Offer

• A collaborative, people-first environment where yourexpertisedirectly shapes technology solutions that support credit unions and the communities they serve. AtSwitchThink,you’llwork alongside experienced, mission drivenprofessionals who value curiosity, thoughtful problem-solving, anddeliveringmeaningful outcomes for clients.
• Competitive compensation and comprehensive benefits, paired with strong opportunities for professional growth and long-termcareer development.
• Flexibility that supports real work lifebalance, including generous paid time off, paid holidays, and flexible scheduling.
• Exposure tomodern, enterprise scaletechnology solutions, including cloud platforms, business intelligence, andAI enabledservices within a regulated financial services environment.
• Ongoing investment in your development through training, certifications, continuous learning, and clearly defined career pathways - supported by the stability of our credit union foundation and the innovation of a growing technology organization.

Job Location: Phoenix, Arizona

Job Type: Hybrid

Visa Sponsorship: This position is not eligible for visa sponsorship.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Qualifications

Education

Preferred

High School or better.