Project Manager II - Marketing Delivery

First Citizens Bank; Raleigh (NC); Hybrid; USD 75,000 - 110,000; Full time

Job summary

First Citizens Bank is seeking a detail-oriented Project Manager, Marketing Delivery for a hybrid role based in Charlotte or Raleigh, NC. You will coordinate integrated marketing campaigns across channels, ensuring timely delivery and cross-functional collaboration.

The role emphasizes day-to-day execution, planning, and proactive communication with stakeholders to drive successful campaigns in a fast-paced environment.

Qualifications

• 4+ years in Project Management Life Cycle (PMLC) and Software Development Life Cycle (SDLC) with a Bachelor's Degree.
• 8+ years in PMLC and SDLC with a High School Diploma or GED.

Responsibilities

• Campaign Execution & Delivery: support campaign execution across email, web, digital, events and PR.
• Gather assets, inputs, and approvals for campaign launches.
• Quality checks to ensure accuracy and consistency in marketing materials.
• Project Management & Operational Coordination: manage timelines, trackers, and project documentation.
• Translate plans into task lists, timelines and workflows.
• Track deliverables and flag risks, delays, or dependencies.

Education

Bachelor's Degree + 4 years PM/SDLC experience

High School Diploma or GED + 8 years PM/SDLC experience

Job description

Overview

This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office. This role will be located in Charlotte or Raleigh, NC.

We are seeking a detail-oriented and highly organized Project Manager, Marketing Delivery to support the execution of integrated marketing campaigns across multiple channels. This role is focused on day-to-day coordination, program delivery, and ensuring campaigns are executed smoothly and on time.

The ideal candidate thrives in a fast-paced environment, is highly proactive, and enjoys working closely with cross-functional teams to bring marketing plans to life.

Responsibilities & Qualifications

Duties & Responsibilities:

Campaign Execution & Delivery

• Support campaign execution across channels including email, web, digital, events, and PR


• Help gather assets, inputs, and approvals required for campaign launches


• Support quality checks to ensure accuracy and consistency across marketing materials

Project Management & Operational Coordination

• Manage timelines, trackers, and project documentation to keep programs organized and moving forward


• Assist in translating marketing plans into task lists, timelines, and executional workflows


• Track campaign deliverables and flag risks, delays, or dependencies to program leads

Cross-Functional Collaboration & Communication

• Coordinate with channel teams and internal partners to ensure all deliverables are completed on time and aligned to plans


• Schedule and support project meetings, including capturing notes, action items, and follow-ups


• Ensure all stakeholders are kept informed with regular updates on status and milestones

Performance Tracking & Continuous Improvement

• Compile basic performance metrics and reporting to support campaign reviews


• Assist with post-campaign wrap-ups and documentation of key learnings

Qualifications

Bachelor's Degree and 4 years of experience in Project Management Life Cycle (PMLC) and Software Development Life Cycle (SDLC)

OR

High School Diploma or GED and 8 years of experience in Project Management Life Cycle (PMLC) and Software Development Life Cycle (SDLC)

Preferred Qualifications

• 4 - 6 years of experience in marketing, project coordination, or campaign execution


• Strong organizational skills and attention to detail


• Excellent communication and follow-through


• Familiarity with project management and collaboration tools


• Ability to manage multiple tasks and deadlines in a fast-paced environment


• Collaborative mindset and willingness to learn across marketing disciplines


• Agency and/or financial services experience is a plus

Additional Information

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.