Project Manager II - Marketing Delivery

First Citizens Investor Services; Charlotte (NC); Hybrid; USD 70,000 - 110,000; Full time

Job summary

First Citizens Investor Services in Charlotte or Raleigh seeks a detail-oriented Project Manager, Marketing Delivery to coordinate integrated marketing campaigns across channels. This hybrid role blends office time with remote work and requires close collaboration with cross-functional teams to execute plans.

You will manage timelines, assets, approvals, and delivery quality, and support post-campaign reviews.

Qualifications

• Bachelor's Degree and 4 years of experience in Project Management Life Cycle (PMLC) and Software Development Life Cycle (SDLC).
• OR
• High School Diploma or GED and 8 years of experience in Project Management Life Cycle (PMLC) and Software Development Life Cycle (SDLC).
• 4 - 6 years of experience in marketing, project coordination, or campaign execution.
• Strong organizational skills and attention to detail.
• Excellent communication and follow-through.
• Familiarity with project management and collaboration tools.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Collaborative mindset and willingness to learn across marketing disciplines.
• Agency and/or financial services experience is a plus.

Responsibilities

• Campaign Execution & Delivery across channels including email, web, digital, events, and PR.
• Help gather assets, inputs, and approvals required for campaign launches.
• Support quality checks to ensure accuracy and consistency across marketing materials.
• Manage timelines, trackers, and project documentation to keep programs organized and moving forward.
• Assist in translating marketing plans into task lists, timelines, and executional workflows.
• Track campaign deliverables and flag risks, delays, or dependencies to program leads.
• Coordinate with channel teams and internal partners to ensure all deliverables are completed on time and aligned to plans.
• Schedule and support project meetings, including capturing notes, action items, and follow-ups.
• Ensure all stakeholders are kept informed with regular updates on status and milestones.
• Compile basic performance metrics and reporting to support campaign reviews.
• Assist with post-campaign wrap-ups and documentation of key learnings.

Skills

Project management

Marketing coordination

Campaign execution

Cross-functional collaboration

Attention to detail

Education

Bachelor's Degree

High School Diploma or GED

Job description

Overview

This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office. This role will be located in Charlotte or Raleigh, NC.

We are seeking a detail-oriented and highly organized Project Manager, Marketing Delivery to support the execution of integrated marketing campaigns across multiple channels. This role is focused on day-to-day coordination, program delivery, and ensuring campaigns are executed smoothly and on time.

The ideal candidate thrives in a fast-paced environment, is highly proactive, and enjoys working closely with cross-functional teams to bring marketing plans to life.

Responsibilities & Qualifications

Duties & Responsibilities:

Campaign Execution & Delivery

• Support campaign execution across channels including email, web, digital, events, and PR
• Help gather assets, inputs, and approvals required for campaign launches
• Support quality checks to ensure accuracy and consistency across marketing materials

Project Management & Operational Coordination

• Manage timelines, trackers, and project documentation to keep programs organized and moving forward
• Assist in translating marketing plans into task lists, timelines, and executional workflows
• Track campaign deliverables and flag risks, delays, or dependencies to program leads

Cross-Functional Collaboration & Communication

• Coordinate with channel teams and internal partners to ensure all deliverables are completed on time and aligned to plans
• Schedule and support project meetings, including capturing notes, action items, and follow-ups
• Ensure all stakeholders are kept informed with regular updates on status and milestones

Performance Tracking & Continuous Improvement

• Compile basic performance metrics and reporting to support campaign reviews
• Assist with post-campaign wrap-ups and documentation of key learnings

Qualifications:

Bachelor's Degree and 4 years of experience in Project Management Life Cycle (PMLC) and Software Development Life Cycle (SDLC)

OR

High School Diploma or GED and 8 years of experience in Project Management Life Cycle (PMLC) and Software Development Life Cycle (SDLC)

Preferred Qualifications:

• 4 - 6 years of experience in marketing, project coordination, or campaign execution
• Strong organizational skills and attention to detail
• Excellent communication and follow-through
• Familiarity with project management and collaboration tools
• Ability to manage multiple tasks and deadlines in a fast-paced environment
• Collaborative mindset and willingness to learn across marketing disciplines
• Agency and/or financial services experience is a plus

Additional Information

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.