Project Manager II Infrastructure (DCIM)

QTS; Phoenix (AZ); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Volunteer days

Job summary

QTS is seeking a highly organized Project Manager II - Infrastructure to plan, manage, and deliver internal IT projects on time and within budget in a data center environment.

You will collaborate with Systems and Network Engineering teams, manage complex programs, and communicate status and risks to senior leadership. Seven+ years of PM experience and a strong technical foundation are expected.

Qualifications

• Bachelor's degree in Business, Engineering, Project Management or related field or equivalent experience.
• Seven+ years IT/PM, service delivery or CRM experience.
• Proficient with Microsoft Office suite.
• Experience building detailed technical project plans and task dependencies.
• Experience managing complex programs with multiple sub-projects/workstreams.
• Advanced knowledge of data center concepts (space, power, cooling, connectivity).
• US Citizenship required by law due to federal contracts.

Responsibilities

• Plan, manage, and deliver internal IT projects on time and within budget.
• Facilitate communication between Systems Engineers, Network Engineers and Data Center Technicians.
• Develop and manage project plans, phases, tasks, dependencies and deliverables.
• Review changes with stakeholders and approve beneficial changes.
• Monitor status, issues, risks and escalations for upper management.

Skills

Project management

Communication

Multi-tasking

Microsoft Office

Technical discovery

Education

Bachelor's degree

PMP certification

ITIL certification

Tools

MS Project

Clarity

Salesforce CRM

Job description

Who we are:

As a global leader in digital infrastructure, QTS designs, builds and operates advanced data centers that support strategic AI, cloud and digital transformation initiatives. We are driven by a mission to connect the world for good and our people make it possible. Every single day, the creativity, dedication and genuine care for our communities are what push us forward and make this a truly special place to be.

The Project Manage r II - Infrastructure effectively plans, manages, and delivers the internal IT projects on time and within budget. This entails facilitating communication betwee n different team members (e.g. Systems Engineers, Network Engineers, Data Center T echnicians, etc), different departments within the organization, along with ensuring adherence to existing company guidelines. The ideal can didate is a highly organized, experienced technical project manager, who possesses excellent verbal and written communication skills, and is able to operate effectively in a fast - paced, cross - functional matrixed environment.

RESPONSIBILITIES, other duties may be assigned.

• Works with systems and network engineering teams to complete technical discovery
• Applies project management expertise to ensure accurate and timely delivery of services
• Collaborates with team managers and resources to identify project approach, deliverables, tasks and resources required to complete a project, specifically as it pertains to technical tasks and deliverables
• Develops and actively manage project plans, identifying applicable phases, tasks, resources, deliverables and due da tes using traditional project management practices
• Reviews proposed changes to project plans, including meeting with stakeholders to approve and implement beneficial changes
• Manages multiple projects and tasks in a deadline - driven environment and complet es projects on time
• Continuously monitors and reports on project status to Upper Management (including C - Levels), including issues, risks, and escalations
• Continually develops and improves internal processes and documentation within the organization.

BASIC QUALIFICATIONS

• Bachelor's degree in Business, Engineering, Project Management or other related field or equivalent professional experience
• Seven or more years of IT, Project Management, service delivery or customer relationship management experience
• Proficient with Microsoft Office suite
• Experience build ing detailed technical project plans and task dependencies based on technical familiarity and stakeholder interviews
• Experience managing complex, strategic programs with multiple sub - projects/workstreams
• Advanced knowledge of data center/critical environment concepts, such as space, power, cooling and connectivity
• Advanced knowledge of technologies found within data center architecture, such as routers, switches, firewalls, server componen ts, storage, and virtualization.
• US Citizenship for this position is required by law due to federal customer contracts

PREFERRED QUALIFICATIONS

• Five or more years of progressive project management experience or team lead experience in an IT infrastructure environment
• PMP or Agile certification
• ITIL Certification
• Experience with Salesforce CRM
• Experience with Project Management applications such as MS Project or Clarity
• Prior experience working in a Data Center environment
• Experience in project managing customer migrations

KNOWLEDGE, SKILLS AND ABILITIES

• Excellent interpersonal skills with the ability to interface with Senior Management
• Strong facilitation skills
• Self - motivated, goal - oriented individual with extensive experience multi - tasking across multiple concurrent and complex projects
• Strong communication, organization, and management skills
• Strong time management and interpersonal skills
• Ability to prioritize in a fast - paced environment.

TOTAL REWARDS

This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.

This position is Bonus eligible.

• Roth and Traditional 401(k) matching contributions with immediate vesting
• Every employee is bonus or commission eligible
• Generous PTO, Paid Volunteer Days Plus Floating Holidays
• Stock Purchase Plan (SPP)
• 11 paid Holidays Annually/Holiday compensation when worked
• Pet and Legal Insurance
• Q-Rest Sabbatical Program
• Q-Anniversary Service Award Program
• Parental Leave
• Military Benefits Package
• QTS Charitable Matching Gift Program
• QTS Scholarship for Employee Dependents
• QTS Crisis Fund
• Wellness Program
• Tuition Reimbursement Program

QTS is an Equal Opportunity Employer. Learn more: Equal Opportunity Employer/V