Project Manager II

Vertafore; Colorado; Hybrid; USD 70,000 - 95,000; Full time

Job summary

Vertafore, headquartered in Denver, CO, is seeking a Project Manager II to drive multiple software implementations for agencies, MGAs, and carriers. You will liaise between customers and internal teams, ensuring timely, on-budget delivery with high quality across complex projects.

You will lead project planning, execution, and monitoring, growing the business through strong relationships and proactive risk management. This role may involve remote collaboration and on-site coordination.

Qualifications

• 3-5 years of customer-facing project management experience (software environment preferred).
• Bachelor’s degree in Business, Information Technology, or related field, or equivalent experience.

Responsibilities

• Lead end-to-end project delivery from initiation to closure.
• Coordinate between customers and internal teams to ensure on-time, on-budget delivery.
• Prepare executive status reports and maintain project documentation.

Skills

Project management

Budgeting

Risk management

Stakeholder comms

Team leadership

Remote collaboration

Education

Bachelor’s degree in Business/IT or related

Tools

MS Office

MS Project

Excel

Job description

$70,000 - $95,000 / year

The insurance industry runs on Vertafore. We equip agencies, MGAs, and carriers with the core digital systems, specialized AI, and data-driven foundation to eliminate distribution drag across the insurance lifecycle, spanning sales, servicing, and back-office operations.

Underpinned by unmatched speed and performance power, we are the trusted backbone that’s taking the insurance industry from friction to flow with Distribution Velocity - speed, performance, and trust - to drive growth at scale.

With over 95% of the top agencies and insurers and 50% of industry compliance transactions running through Vertafore, we lead at the intersection of innovation and trust, giving insurance professionals the confidence to transform and win in the AI era.

Our reach is global, with headquarters in Denver, Colorado, and offices across the U.S., Canada, and India.

The Project Manager II will be responsible for the overall direction, planning, implementation, execution, monitoring and completion of multiple projects ensuring consistency with Vertafore’s mission, strategy, values, commitments and goals.

Core Requirements And Responsibilities

The Project Manager II is responsible for managing the project from beginning to end, acting as the liaison between customer and internal teams, communicating project deliverables at all levels, and making sure items are executed on time, to budget, and with high quality.

• Other duties as assigned

Knowledge, Skills And Abilities

• You are experienced at developing, defining, and executing project plans and ensure project completion is on schedule, within budget, and of the appropriate quality standards for the project scope.
• You work tirelessly to provide outstanding project team leadership.
• You are highly organized, have proven ability to monitor project budget vs. actuals, and can accurately forecast project revenues and expenditures.
• You are skilled at building professional executive status reports and other required project documentation and can effectively communicate project status to team members and stakeholders, both internal and external, in a timely and clear fashion.
• You have demonstrated ability to identify risks, create mitigation plans, document action items, identify issues and resolutions, manage changes in scope, document decisions, and define critical path for project success.
• You will grow and thrive at knowing the detailed task breakdown of your projects such as complex software implementation tasks and consulting deliverables.
• You have a proven track record of building customer relationships in person and over the phone.
• You excel at setting and managing expectations internally with your team as well as externally to your customer and are careful to deliver on your promises.
• You delegate tasks and responsibilities to appropriate personnel as necessary.
• You are empathetic and “read\" people and situations well.
• You understand that helping customers meet their business goals is critical to success.
• You adjust to changing priorities and operate effectively in a fluid environment.

Qualifications

• 3-5 years of customer facing project management experience (preferably within a software environment).
• Bachelor’s degree in Business, Information Technology (or related degree), or demonstrated relevant experience.
• Detail oriented; demonstrated ability to handle multiple priorities with efficiency and accuracy
• Proficient with MS Office Tools (e.g., Outlook, Word, Excel, Project, PowerPoint).
• Excellent presentation, written and verbal, communication skills: demonstrated ability to present to groups, customers, and executives.
• Experience in overseeing enterprise software implementation projects.
• Insurance industry knowledge is beneficial.
• Proven track record for getting results by building strong relationships and partnerships, both externally with customers and internally with your team.
• Experience overseeing data conversions or migrations, system integrations, or new system implementations
• Demonstrated ability to stay up-to-date with technology changes or industry changes relative to product(s) supported
• Ability to remain calm under pressure and show patience within a variety of customer situations
• Ability to work well with remote internal and external teams
• Previous experience with technical support and troubleshooting is a plus

Additional Requirements And Details

• Travel required up to 10% of the time.
• Located and working from an office location or remotely.
• Manage project resources and activities as part of weekend implementation events occurring on Friday through Sunday up to 2 weekends per month on average.
• Occasional lifting and/or moving up to 10 pounds.
• Frequent repetitive hand and arm movements required to operate a computer.
• Specific vision abilities required by this job include close vision (working on a computer, etc.).
• Frequent sitting and/or standing.

Vertafore is a drug free workplace and conducts preemployment drug and background screenings.

The selected candidate must be legally authorized to work in the United States.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.

Why Vertafore is the place for you:

*Canada Only

• The opportunity to work in a space where modern technology meets a stable and vital industry
• Medical, vision & dental plans
• Life, AD&D
• Short Term and Long Term Disability
• Pension Plan & Employer Match
• Maternity, Paternity and Parental Leave
• Employee and Family Assistance Program (EFAP)
• Education Assistance
• Additional programs - Employee Referral and Internal Recognition

Why Vertafore is the place for you:

*US Only

• The opportunity to work in a space where modern technology meets a stable and vital industry
• We have a Flexible First work environment! Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment.
• Medical, vision & dental plans
  • PPO & high-deductible options
• Health Savings Account & Flexible Spending Accounts Options:
  • Health Care FSA
  • Dental & Vision FSA
  • Dependent Care FSA
  • Commuter FSA
• Life, AD&D (Basic & Supplemental), and Disability
• 401(k) Retirement Savings Plain & Employer Match
• Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance
• Parental Leave & Adoption Assistance
• Employee Assistance Program (EAP)
• Education & Legal Assistance
• Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness
• Commuter Benefits (Denver)

Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.

The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.

Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire.

Vertafore is a drug free workplace and conducts preemployment drug and background screenings.

We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us.

We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [e-mail]

Just a note, this contact information is for accommodation requests only.