Housekeeping Manager

Allied Universal; Cedar Rapids (IA); On-site; USD 62,000 - 76,000; Full time

Job summary

Allied Universal is seeking a Janitorial Project Manager in Cedar Rapids, IA to oversee daily operations at an assigned account, including staff hiring, training, and payroll. Build strong client relationships, coordinate services, and ensure quality janitorial work with safety and compliance.

This full-time role requires bilingual Spanish/English ability and Flex on-call hours. Candidates should have 2+ years in management within cleaning or facilities, strong Microsoft Office skills, and a

Qualifications

• Bilingual Spanish/English proficiency required.
• Experience in facilities or client-focused sites preferred.
• Strong computer skills with Microsoft Office.

Responsibilities

• Oversee day-to-day janitorial operations for an assigned site.
• Lead a team with scheduling, payroll, and training.
• Ensure high-quality janitorial services for the client site.
• Build and maintain relationships with customers and staff.
• Handle escalated issues appropriately and professionally.
• Address employee grievances and resolutions.
• Manage uniforms, equipment, supplies, and vehicles.
• Proactively communicate with the customer and meet needs.
• Enforce company policies as outlined in manuals.

Skills

Bi-lingual Spanish/English

Facilities management experience

Payroll & scheduling

Excel/Word/PowerPoint

Excellent communication

Job description

Overview

Company Overview: Join Allied Universal® Facility Management and Janitorial Services! We’re committed to delivering exceptional cleaning, landscaping, and restoration services for commercial facilities. Be part of a welcoming and collaborative team where innovation meets excellence. We offer steady, reliable work in janitorial management, full-time and part-time janitorial roles, maintenance, landscaping, and metal restoration. If you want to make a meaningful impact and build a lasting career, we have opportunities for you. Join us and grow with a leader in the industry!

Job Description

The Janitorial Project Manager is accountable for day-to-day operations of an assigned account, including hiring, training, disciplining and terminating staff. Build, improve and maintain relationships with client and employees: develop & retain staff; coordinate needed support services and solve problems to effectively run the account. Provide quality customer service. Maintains maintenance of weekly operating schedules and completion of payroll for assigned janitorial personnel. Provides after-hour emergency response as required.

$69,000 / Year

Must have valid driver's license

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

Those duties necessary to meet the minimum requirements of the position. Other duties may be assigned:

• Supervise the day to day janitorial operations of an assigned Customer Site.
• Manage a team of janitorial staff with scheduling, payroll, and training
• Ensure the Client Site is provided with high quality janitorial services
• Build and maintain effective relationships with both customers and employees.
• Handle any escalated issues or situations appropriately.
• Assure that employee grievances are heard and resolved.
• Manage uniforms, equipment, supplies and vehicles utilized at the account(s). Maintaining appropriate inventories and meeting customer/company requirements.
• Take a proactive role in communicating with Customer and meeting their needs; meet regularly, listen to issues, provide expertise and solutions. Ensure complete customer satisfaction.
• Enforce Allied Universal policies as outlined in the handbooks, handouts and on the company portal.

QUALIFICATIONS

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Bi-lingual Spanish/English (read, write and speak)
• 6-months of experience of business management/operations/supervisory experience in facilities or client focused sites. Preferred but not required.
• Excellent computer skills: Excel, Word, and PowerPoint
• Communications skills verbal and Written
• Management experience, specifically for a union environment. Preferred but not required.
• Ability to work a flex schedule (different on call times daily)
• Minimum of 2 years management experience, cleaning experience. Preferred but not required.
• Experience in the janitorial industry and/or the ability to be trained in the janitorial industry.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com