Housekeeping Manager

Allied Universal; Coralville (IA); On-site; USD 62,000 - 76,000; Full time

Job summary

Allied Universal® is seeking a Janitorial Project Manager to oversee day-to-day operations at an assigned site in Coralville, IA. You will hire, train, and supervise staff, build strong client relationships, and ensure service excellence across payroll and scheduling.

The role requires bilingual Spanish/English abilities and prior management experience in facilities. A valid driver’s license is required, and the position offers full-time opportunities with potential for growth.

Qualifications

• Bi-lingual Spanish/English written and spoken.
• 2+ years of management/operations experience in facilities or client sites preferred.
• Proficient in Excel, Word, and PowerPoint.
• Strong verbal and written communication.
• Experience in a union environment is a plus.

Responsibilities

• Supervise day-to-day janitorial operations of an assigned Customer Site.
• Manage a team of janitorial staff with scheduling, payroll, and training.
• Ensure the Client Site is provided with high quality janitorial services.
• Build and maintain relationships with customers and employees.
• Handle escalated issues and resolve grievances.
• Oversee uniforms, equipment, supplies and vehicles at the account.
• Communicate with the Customer to meet needs and ensure satisfaction.
• Enforce Allied Universal policies.

Skills

Bi-lingual Spanish/English

Two+ years management experience

Excel

Communication skills

Flex schedule

Union environment experience

Tools

Excel

Job description

Overview

Company Overview:

Join Allied Universal® Facility Management and Janitorial Services! We’re committed to delivering exceptional cleaning, landscaping, and restoration services for commercial facilities. Be part of a welcoming and collaborative team where innovation meets excellence. We offer steady, reliable work in janitorial management, full-time and part-time janitorial roles, maintenance, landscaping, and metal restoration. If you want to make a meaningful impact and build a lasting career, we have opportunities for you. Join us and grow with a leader in the industry!

Job Description

The Janitorial Project Manager is accountable for day-to-day operations of an assigned account, including hiring, training, disciplining and terminating staff. Build, improve and maintain relationships with client and employees: develop & retain staff; coordinate needed support services and solve problems to effectively run the account. Provide quality customer service. Maintains maintenance of weekly operating schedules and completion of payroll for assigned janitorial personnel. Provides after-hour emergency response as required.

$69,000 / Year

Must have valid driver's license

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Those duties necessary to meet the minimum requirements of the position. Other duties may be assigned:

• Supervise the day to day janitorial operations of an assigned Customer Site.
• Manage a team of janitorial staff with scheduling, payroll, and training
• Ensure the Client Site is provided with high quality janitorial services
• Build and maintain effective relationships with both customers and employees.
• Handle any escalated issues or situations appropriately.
• Assure that employee grievances are heard and resolved.
• Manage uniforms, equipment, supplies and vehicles utilized at the account(s). Maintaining appropriate inventories and meeting customer/company requirements.
• Take a proactive role in communicating with Customer and meeting their needs; meet regularly, listen to issues, provide expertise and solutions. Ensure complete customer satisfaction.
• Enforce Allied Universal policies as outlined in the handbooks, handouts and on the company portal.

QUALIFICATIONS: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Bi-lingual Spanish/English (read, write and speak)
• 6-months of experience of business management/operations/supervisory experience in facilities or client focused sites. Preferred but not required.
• Excellent computer skills: Excel, Word, and PowerPoint
• Communications skills verbal and Written
• Management experience, specifically for a union environment. Preferred but not required.
• Ability to work a flex schedule (different on call times daily)
• Minimum of 2 years management experience, cleaning experience. Preferred but not required.
• Experience in the janitorial industry and/or the ability to be trained in the janitorial industry.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com