Project Manager – Home Improvement & Customer Success

Pj Fitzpatrick; Pennsylvania; On-site; USD 70,000 - 90,000; Full time

Job summary

P.J. Fitzpatrick, a respected home improvement company in the Delaware Valley since 1980, is seeking a Project Manager to oversee field projects and ensure customer expectations are exceeded. This role focuses on coordinating crews, validating specs, and keeping projects on schedule.

The ideal candidate has at least 3 years in roofing, siding, windows or doors, strong communication, tech proficiency, and a commitment to quality. Benefits include competitive pay, rewards, and growth opportunities.

Qualifications

• Minimum 3 years of relevant experience in roofing, siding, windows, or door installation.
• Strong verbal and written communication skills.
• Comfortable using computer systems and mobile devices for project management.
• Detail-oriented with a proven track record of excellent customer service.

Responsibilities

• Review job packets to ensure all necessary information is complete.
• Conduct accurate measurements for installations.
• Monitor production time against the sales contracts, addressing any discrepancies with the Sales and Production Managers.
• Confirm material orders with clients and oversee change orders.
• Coordinate with the Purchasing Agent for timely material delivery.
• Manage the procurement of necessary permits for project installation.
• Ensure all customer satisfaction checklists are completed post-installation.
• Guarantee final payments are collected and address any outstanding punch list items.

Skills

Communication

Tech savvy

Detail oriented

Customer service

Job description

P.J. Fitzpatrick, a respected home improvement company in the Delaware Valley since 1980, is seeking a Project Manager to oversee field projects and ensure customer expectations are exceeded. This role focuses on coordinating crews, validating specs, and keeping projects on schedule.

The ideal candidate has at least 3 years in roofing, siding, windows or doors, strong communication, tech proficiency, and a commitment to quality. Benefits include competitive pay, rewards, and growth opportunities.