Project Manager: Facilities Cleaning & Restoration

UNAVAILABLE; Washington (District of Columbia); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement plan

Paid holidays

Paid sick days

Paid personal days

Vacation accrual

Job summary

Environmental Service Systems, LLC is seeking a Project Manager to provide direct oversight of hourly employees and ensure staffing levels meet contract requirements. You will supervise operations, drive safety, and maintain high customer satisfaction through proactive leadership.

The role involves coordinating recruitment, scheduling, training, and performance coaching while managing budgets and compliance across accounts.

Qualifications

• Minimum of two (2) years of management experience in a service-related industry.
• Minimum of three years of operational experience in the janitorial industry.
• Business level oral and written communication skills; ability to speak, read, and write fluently in English.

Responsibilities

• Recruit and hire employees to assure accounts are properly staffed according to contract specifications.
• Assign duties and tasks to employees and inspect work for cleanliness and completion
• Determine work procedures and prepare schedules while ensuring the account stays within the given labor budget
• Conduct new hire orientation, safety training, job training, etc. to assure hourly employees can perform tasks in an efficient and safe manner
• Prepare and review all required paperwork such as time sheets, accident reports, new hire paperwork, employee training records, work orders, equipment and supply orders, etc.
• Create an open line of communication by assisting in employee relations problems, and coaching and counseling employees to empower success
• Establish relationships with customers by visiting accounts on a regular basis to ensure the highest quality of service
• Resolve problems and complaints in a timely manner to maintain the highest customer satisfaction possible
• Document customer contacts and concerns on an on-going basis, and assist with follow through to ensure issues are resolved
• Monitor assigned accounts for work order opportunities and additional work that can be added to the contract

Skills

Management experience

Operational janitorial experience

English fluency

Communication skills

Customer service

Team leadership

Education

High school diploma or equivalent

Job description

Environmental Service Systems, LLC is seeking a Project Manager to provide direct oversight of hourly employees and ensure staffing levels meet contract requirements. You will supervise operations, drive safety, and maintain high customer satisfaction through proactive leadership.

The role involves coordinating recruitment, scheduling, training, and performance coaching while managing budgets and compliance across accounts.