About ServicePoint IT
ServicePoint IT is a leading technology services provider specializing in mission-critical infrastructure and technology solutions. Our expertise spans Data Infrastructure, Cybersecurity, Audio Visual, and Managed Services. We partner with some of the world's largest technology, data center, and enterprise organizations to design, deploy, and maintain highly complex technology environments.
About ServicePoint IT
ServicePoint IT is a leading technology services provider specializing in mission-critical infrastructure and technology solutions. Our expertise spans Data Infrastructure, Cybersecurity, Audio Visual, and Managed Services. We partner with some of the world's largest technology, data center, and enterprise organizations to design, deploy, and maintain highly complex technology environments.
Position Overview
ServicePoint IT is seeking a highly technical Project Manager with significant construction and field experience to lead complex low-voltage and technology infrastructure projects in the affiliated markets. This is not a traditional IT Project Manager role. The successful candidate must have hands‑on experience working within the commercial construction and/or data center construction environment and possess a deep technical understanding of low-voltage infrastructure, construction sequencing, trade coordination, and field execution. The ideal candidate understands that ServicePoint operates within a larger construction ecosystem and that our success is dependent upon effective coordination with General Contractors (GCs), Electrical Contractors (ECs), engineers, and construction management teams. The person in this role will be expected to understand how our work fits into the overall construction schedule, identify trade dependencies, recognize potential impacts before they become problems, and serve as the technical and project authority for ServicePoint's scope.
Key Responsibilities
Technical & Construction Leadership
- Serve as the primary technical and project leader for ServicePoint's low-voltage and technology infrastructure scopes.
- Provide expert‑level understanding of low‑voltage systems, structured cabling, data infrastructure, pathways, cable routing, labeling, testing, commissioning, and related technology infrastructure.
- Understand construction methodologies, sequencing, site logistics, drawings, specifications, submittals, RFIs, change orders, and field conditions.
- Understand the relationship between ServicePoint's scope and the work being performed by the GC, EC, SCs, mechanical, structural, architectural, and other trades.
- Identify trade dependencies and sequencing requirements that could affect ServicePoint's ability to execute work.
- Anticipate conflicts between trades and proactively develop solutions before they impact schedule, cost, or productivity.
- Review project drawings, plans, specifications, schedules, and documentation and identify issues affecting ServicePoint's scope.
- Provide technical direction and guidance to field leadership, technicians, subcontractors, and project teams.
- Serve as the escalation point for complex technical and field issues.
- Ensure ServicePoint's work is installed in accordance with project requirements, specifications, industry standards, and client expectations.
General Contractor & Trade Coordination
- Work effectively within a GC‑led construction environment and understand the GC's role in controlling site access, sequencing, schedules, safety requirements, and trade coordination.
- Establish and maintain strong working relationships with GCs, ECs, SCs, owners, construction managers, engineers, and other project stakeholders.
- Understand when ServicePoint is dependent upon another trade before our work can proceed.
- Coordinate with electrical and other trades regarding pathways, power, grounding, sleeves, penetrations, overhead infrastructure, equipment locations, and other project dependencies.
- Monitor site readiness and ensure ServicePoint is positioned to execute work when areas become available.
- Communicate impacts caused by other trades and elevate schedule or scope concerns appropriately.
- Participate in construction meetings, coordination meetings, schedule reviews, and field walks.
- Maintain a strong understanding of the overall construction schedule—not just ServicePoint's individual scope.
Project Management
- Manage projects from pre‑construction through installation, testing, commissioning, closeout, and turnover.
- Develop and maintain project schedules, manpower plans, material requirements, and resource allocations.
- Coordinate field activities and ensure crews have the information, materials, access, and prerequisites required to perform their work.
- Monitor productivity, labor utilization, project milestones, and overall project performance.
- Track project costs, revenue, labor, materials, change orders, and profitability.
- Identify project risks and develop mitigation strategies.
- Manage project documentation, including RFIs, submittals, change orders, meeting minutes, schedules, daily reports, and closeout documentation.
- Maintain accurate project information within ServicePoint's project management and collaboration systems.
- Prepare project status reports and communicate project performance to leadership.
- Support estimating and proposal development by applying knowledge of labor, material, installation requirements, and construction conditions.
- Review scope and identify gaps, exclusions, assumptions, and potential change‑order opportunities.
- Ensure projects are delivered according to ServicePoint's quality, safety, schedule, and profitability expectations.
Field Leadership
- Provide leadership to ServicePoint field teams and subcontractors without needing to perform the physical installation personally.
- Understand what "good" field execution looks like and be capable of challenging technical decisions when necessary.
- Evaluate field productivity and determine whether delays are caused by manpower, materials, site conditions, trade dependencies, scope changes, or other factors.
- Conduct field walks and verify progress against plans and schedules.
- Ensure field teams understand project requirements, sequencing, quality expectations, and deliverables.
- Coach and develop field leadership and project personnel through technical expertise and project experience.
Required Qualifications
- 5+ years of project management experience within commercial construction, data center construction, low‑voltage construction, electrical construction, or a closely related construction environment.
- Construction experience is mandatory.
- Demonstrated experience managing projects in a GC‑led construction environment.
- Strong understanding of the roles and responsibilities of GCs, ECs, SCs, owners, engineers, and other construction trades.
- Strong technical knowledge of low‑voltage systems and technology infrastructure.
- Experience with structured cabling, data center infrastructure, pathways, cable management, testing, labeling, and related low‑voltage systems.
- Ability to read and interpret construction drawings, specifications, schedules, and related project documentation.
- Demonstrated understanding of construction sequencing and trade dependencies.
- Ability to identify when another trade's work must be completed before ServicePoint can execute its scope.
- Experience coordinating multiple trades and subcontractors on active construction sites.
- Strong understanding of project financials, including labor, materials, costs, revenue, change orders, and profitability.
- Advanced proficiency in Microsoft Excel, including the ability to manipulate data, develop reports, analyze project information, and track financial/project metrics.
- Strong written and verbal communication skills.
- Ability to communicate effectively with field personnel, construction leadership, clients, and executive management.
- Strong problem‑solving and decision‑making abilities.
- Ability to manage multiple priorities in a fast‑paced construction environment.
- Willingness to travel throughout the region as project requirements dictate.
Highly Preferred
- Experience working for or directly with a General Contractor.
- Data center construction experience.
- Experience managing large‑scale mission‑critical projects.
- Electrical or low‑voltage trade background.
- Previous experience as a Field Superintendent, Construction Manager, Project Engineer, or similar construction leadership role.
- Experience managing subcontractors and partner labor.
- Experience with large hyperscale/data center construction programs.
- Knowledge of BIM/VDC coordination and construction technology platforms.
- Experience with project scheduling platforms such as Primavera P6, Microsoft Project, or similar systems.
- Relevant low‑voltage, electrical, construction, or industry certifications.
What Success Looks Like
The successful candidate will become the technical and project authority for ServicePoint's scope.
You should be someone who can walk onto a construction site and quickly understand:
- What is happening.
- What should be happening.
- What needs to happen next.
- Which trades ServicePoint depends upon.
- Which trades depend upon ServicePoint.
- What could prevent our crews from working.
- Where the schedule is at risk.
- Where scope is changing.
- Where the project may lose money.
- And what needs to be done to correct the issue.
This role requires technical credibility, construction knowledge, field experience, and leadership judgment. We are looking for a Project Manager who can lead through expertise and experience—not simply through administrative project management.
If you understand construction, understand the trades, understand low‑voltage technology, and can effectively lead complex projects in a GC‑driven environment, we want to hear from you.
ServicePoint is committed to providing accommodations to individuals with disabilities. If you require accommodations during the application or interview process, please communicate the specific accommodations needed as soon as possible so they can be provided for you.
This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties.