Project Manager (CA, San Jose)

Restoration Management Company; San Jose (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

Restoration Management Company seeks a Project Manager to oversee multiple restoration claims/jobs, directing lead technicians, scheduling work orders, and coordinating with adjusters and clients. This 24/7 role requires on-call rotation and field site travel with a focus on timely invoicing and effective communication.

The candidate should have strong project management experience, leadership skills, and proficiency with Microsoft Office; Xactimate is a plus.

Qualifications

• Valid Driver’s License and good driving record.
• Proven experience in project management.
• Experience leading crews with strong leadership skills.
• IICRC Training in progress or completed is desirable.
• Asbestos Certification is a plus.
• Ability to generate reports using Microsoft Office; Xactimate is a plus.
• Experience in marketing services to generate new or existing business.
• Knowledge of cost containment and risk management.
• Excellent communications, coaching and training skills.

Responsibilities

• Manage multiple claims/jobs from start to finish with resource and deadline planning.
• Direct lead technicians in scheduling and production via work orders; participate in on-call rotation.
• Communicate with adjusters, customers, and contractors; market services to clients.
• Prepare bids with Account Executives and assist loss-site evaluations.
• Generate and review documents; ensure timely invoicing and payments.
• Travel to loss sites to assess damages and support sales efforts.

Skills

Project management

Leadership

Communication

Coaching

Education

IICRC Training

Asbestos Certification (desirable)

Tools

Microsoft Office

Xactimate

Job description

Pay Range: $70,304.00 - $90,077.00 Annually(DOE)

Restoration Management Company expects each, and every employee to embrace and apply in their daily activities the following company CORE VALUES: Team Spirit, Integrity, Quality, Humility and Safety. These, in addition to the requirements listed below, are essential to the success of your career with Restoration Management Company.

Job Summary

Project Managers are responsible for simultaneously managing and directing multiple claims/jobs. Directing lead technicians in the scheduling and production phase of job(s) via work orders. As the company is a 24/7 operation, Project Managers will be required to be on an On-Call rotation with other managers. This position reports directly to the Branch Manager of their assigned location and will interface with other departments as required.

Key Responsibilities

Core responsibilities for this position include but are not limited to:

• Manages jobs from the beginning until completion, identifying resources and adhering to deadlines.
• Adjusts work schedules and reassigns personnel as needed.
• Obtains structural samples from property to test for asbestos / mold / lead, where needed.
• Prepares work orders for scheduling, ensuring accuracy and detail; disseminates to responsible parties.
• Conducts thorough inspections of jobs and recommends further work to adjusters or clients.
• Gathers and reviews all documents and work orders ensuring customer invoices are sent in a timely manner to ensure prompt invoicing/payment.
• Requires frequent and effective communications with adjusters, customers, co-workers and contractors.
• Markets company services to adjusters and/or potential clients.
• Collaborates with Account Executives in preparation of bids for adjusters or customers.
• Drives to, and/or accompanies Account Executive, to loss site(s) to determine damages.
• Supports the Company’s safe workplace policies and practices and promotes adherence.

Experience/ Requirements

The position of Project Manager requires the following:

• Valid Driver’s License with driving record in good standing.
• Thorough knowledge of basic safety standards and work practices.
• Proven experience in project management, use of project management methodologies.
• Experience in leading crews, delegating, communicating effectively at all levels; strong leadership skills.
• Industry related certification, desirable (i.e. Asbestos Certification is a plus)
• Completion or in the process of completing IICRC Training
• Ability to generate reports using Microsoft Suite products (Xactimate is a plus)
• Experience in marketing services for purpose of generating new or existing business.
• Understands basics of cost containment and risk management.
• Experience in effective communications, coaching and training.

Safety Requirements

• Regulatory Requirements: Adhere to all local, state, and federal safety regulations, including OSHA and EPA standards.
• Personal Protective Equipment (PPE): Required PPE may include gloves, masks, goggles, hard hats, and safety footwear. All employees must wear PPE as required for their specific roles and job site conditions.
• Ergonomic Practices: Practice ergonomic principles to prevent musculoskeletal disorders. This includes proper desk setup, using adjustable chairs, and maintaining good posture while seated.
• Office Safety Protocols: Adhere to established office safety protocols to maintain a secure work environment. This includes the following guidelines for the proper use of office equipment and ensuring that workspaces are free from clutter to prevent trips and falls.
• Safety Training: Complete all mandatory safety training sessions, including but not limited to hazard communication, emergency response, and safe equipment handling.
• Reporting Safety Concerns: Ability to identify and immediately report any unsafe conditions, hazards, incidents or injuries to supervisors without fear of retaliation.
• Emergency Procedures: Familiarize yourself with emergency procedures relevant to your specific job site, including evacuation routes, and emergency contacts.

Physical Requirements

General Physical Abilities:

• Lifting and Carrying: Ability to lift and carry materials or equipment weighing up to 25 lbs. regularly and up to 50 lbs. with assistance.
• Physical Activities: Ability to perform tasks that require, walking, bending, reaching, crouching, kneeling, climb, squat, crawl, lift above shoulder, reach, and twist.
• Sitting and Standing: Prolonged sitting or standing required (in office, driving and/or at job sites). Regular alternating between sitting and standing
• Repetitive Motions: Continuous repetitive motion and tasks involving L/R hand movement (computer/mouse), wrists, or arms (e.g., typing, data entry).
• Machinery Operation: Capacity to operate machinery and tools as required by job tasks, which may involve fine motor skills and hand-eye coordination.
• Visual Ability: requirement for clear vision (e.g., close work, computer use, eye coordination)

Working Conditions

• Indoor office setting for corporate roles, including working with standard office equipment (computers, phones, printers). May involve regular meetings, (in person or zoom) and collaboration with team members.

Field Environment:

• Outdoor fieldwork at restoration sites, which may include residential, commercial, or industrial properties. Duties may involve exposure to different weather conditions (sun, rain, snow, heat).
• Potential exposure to hazardous materials, chemicals, or contaminants specific to restoration work, requiring strict adherence to safety protocols and use of PPE.
• Work after hours and weekends given our 24/7 business operations

Travel Requirements:

• May include travel to and from job sites, requiring the use of company vehicles. Possibility of attending out-of-town training or conferences.