Project Manager & Business Process Improvement Analyst

IO Datasphere, Inc.; Madison (WI); Hybrid; USD 90,000 - 130,000; Full time

Job summary

IO Datasphere, Inc. seeks a Project Manager & Business Process Improvement Analyst to lead project management, design and standardize operational processes, and drive modernization initiatives.

You will ensure efficiency, consistency, compliance, and alignment with division priorities across bureaus. The role emphasizes evaluating end-to-end workflows, identifying inefficiencies, and developing sustainable improvements while coordinating system development activities and testing.

Qualifications

• Advanced knowledge of project management principles and methodologies.
• Ability to lead cross-functional projects with multiple stakeholders.
• Experience managing scope, schedules, resources, budgets, risks, and change initiatives.
• Experience with Lean, Six Sigma, or continuous improvement.
• Ability to document and validate business requirements and translate them into actionable plans.

Responsibilities

• Lead business process improvement, standardization, and QA for division operations.
• Manage division priorities and modernization initiatives as a project manager.
• Oversee technology enablement, automation, and IT liaison activities.
• Coordinate division-wide information management, documentation, and knowledge sharing.

Skills

Technical project management

IT consolidations/implementations

Continuous Improvement

Quality Assurance & Compliance

Lean/Six Sigma

Job description

Our client is looking for a Project Manager & Business Process Improvement Analyst to provide leadership and expertise in project management, business process improvement, organizational modernization, and technology enablement initiatives. This position is responsible for evaluating, designing, standardizing, and improving operational processes across all bureaus and offices to ensure efficiency, consistency, compliance, and alignment with division strategic priorities.

Tasks

• Business Process Improvement, Standardization, and Quality Assurance (40%)
• Project Management for Division Priorities and Modernization Initiatives (30%)
• Technology Enablement, Automation, and IT Liaison Functions (20%)
• Division-Wide Information Management, Documentation, and Knowledge Sharing (10%)

Knowledge, Skills And Abilities Required

• Advanced knowledge of project management principles, methodologies, tools, and best practices.
• Ability to lead complex, cross-functional projects involving multiple stakeholders and competing priorities.
• Experience managing project scope, schedules, resources, budgets, risks, and organizational change initiatives.
• Knowledge of Lean, Six Sigma, Continuous Improvement, or comparable process improvement methodologies.
• Ability to evaluate end-to-end workflows, identify inefficiencies, and develop sustainable process improvements.
• Experience implementing standardized procedures and measurable quality assurance practices.
• Strong analytical and critical-thinking skills.
• Ability to conduct root-cause analysis, evaluate operational impacts, and develop practical solutions.
• Experience gathering, documenting, and validating business requirements.
• Technical aptitude to understand system capabilities, data structures, business applications, and workflow automation opportunities.
• Experience serving as a liaison between business operations and information technology teams.
• Ability to coordinate system development activities, user acceptance testing, implementation planning, and process automation initiatives.
• Familiarity with licensing, compliance, case management, or regulatory systems is desirable.
• Excellent verbal and written communication skills.
• Ability to facilitate meetings, workshops, stakeholder discussions, and training sessions.
• Experience developing communication plans, change management strategies, and user guidance materials.
• Ability to translate complex operational and technical concepts into clear and actionable information for diverse audiences.
• Knowledge of statutes, administrative code, policies, and regulations applicable to DQA operations.
• Understanding of quality assurance, compliance monitoring, and performance measurement practices.
• Ability to develop reporting metrics and performance indicators that support operational decision-making and accountability.

NOTE: Candidates must be a current Wisconsin resident or be willing to relocate. This position will be fully remote but is expected to be in the Madison office roughly once a quarter.

Location: Madison, WI

Contract: 1 year

Skills Required

• Technical project manager
• Experience with IT consolidations/implementations
• Hands-on Continuous Improvement Projects (leading or participating)
• Experience within Quality Assurance and Compliance Monitoring
• Knowledge of Lean, Six Sigma, Continuous Improvement, or comparable process improvement methodologies

Skills Desired – A Plus To Have

• Experience with change management, reorg/modernization, and/or developing a centralized communications system.
• Experience creating training material related to system implementations.
• Experience with Business Process Mapping (Example: Visio)
• Rate depends on experience
• Candidates authorized to work in the US are encouraged to apply. We can accept H1b, , TN, and other valid work visas for IT. However, we cannot accept OPT or CPT visas at this time.
• Companies submitting candidates should only submit direct W2 employees for this position.