Project Manager, Associate (Hospitality)

Freddie Mac; United States; Remote; USD 60,000 - 70,000; Full time

Job summary

A leading company is seeking a Project Manager Associate to support Point of Sale (POS) deployments. This role involves coordinating resources, maintaining project schedules, and ensuring successful delivery across multiple restaurant venues. Candidates should have experience in project coordination, familiarity with POS systems, and strong organizational skills.

Qualifications

• Experience with project coordination or associate project management responsibilities.
• Familiarity with point-of-sale systems and restaurant operations.
• Ability to manage multiple project timelines simultaneously.

Responsibilities

• Support and coordinate all phases of POS project deployment.
• Assist in creating and maintaining project documentation.
• Monitor project timelines and escalate risks.

Skills

Project coordination

Task tracking

Customer-facing experience

Education

Certified Associate in Project Management (CAPM)

Tools

Microsoft Office

Excel

PowerPoint

Job description

Description & Requirements

As a Project Manager Associate supporting Point of Sale (POS) deployments at Infor, you will play a key role in coordinating and supporting the implementation of POS solutions across quick service restaurant venues. You will assist in managing project plans, resources, timelines, and communications to ensure successful delivery across multiple concurrent deployments. Working under the guidance of a Senior Project Manager, you will be responsible for executing implementation tasks, maintaining project schedules, tracking deliverables, and supporting customer satisfaction throughout the project lifecycle.

A Day in the Life Typically Includes:

• Support and coordinate all phases of POS project deployment from initiation through go-live and closure
• Assist in creating and maintaining project documentation, including project schedules, action trackers, status reports, and billing records
• Monitor project timelines and milestones, escalating risks and delays when appropriate
• Liaise with internal teams (config, menu services, training, hardware) to ensure resource alignment and schedule adherence
• Maintain accurate records for billing, time tracking, and expense reconciliation
• Assist with organizing and scheduling remote or onsite resources for each deployment

Basic Qualifications:

• Experience with project coordination or associate project management responsibilities
• Experience with point-of-sale systems and restaurant or hospitality operations
• Experience in managing multiple project timelines and workstreams simultaneously
• Experience with task tracking or documentation tools
• Experience with Microsoft Office, Excel and PowerPoint

Preferred Qualifications:

• Certified Associate in Project Management (CAPM) or experience
• Experience with POS or hospitality systems
• Experience in QSR or tech rollouts
• Customer-facing or coordination experience

US Remote (Dallas, TX or Alpharetta, GA)

About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit www.infor.com

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

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