Project Manager 1

Rees Scientific; Ewing Township, Northern (NJ, KY); Hybrid; USD 60,000 - 72,000; Full time

Job summary

Rees Scientific in New Jersey is seeking a Project Manager I to support planning, execution, monitoring, and delivery of customer implementation projects. You will be the primary contact for customers, coordinating with Sales, Engineering, Operations, Service and Technical teams to ensure successful deployment and satisfaction.

Training is 100% onsite for the first 3 months, with 2–3 days onsite required thereafter.

Qualifications

• Bachelor's degree in a related field or equivalent experience.
• 1-3 years of project management, coordination, implementation, or related experience.
• Experience supporting customer-facing projects in SaaS/tech/healthcare or similar.
• Ability to build relationships with customers and cross-functional teams.
• Experience managing multiple priorities in a fast-paced environment.
• Strong communication, presentation, and organizational skills.
• Ability to balance customer expectations with project requirements and business objectives.
• Willingness to travel for business needs.

Responsibilities

• Manage multiple small-to-medium customer implementation projects from initiation through deployment.
• Define scope, objectives, deliverables, milestones, and success criteria with customers.
• Develop, maintain, track, and report on project plans, schedules, risks, and actions.
• Serve as primary contact for customers and maintain relationships with stakeholders.
• Ensure deliverables align with expectations, contracts, and requirements.
• Facilitate kickoff meetings, status meetings, and project reviews.
• Coordinate cross-functional teams to achieve milestones.
• Identify risks and issues and escalate with recommended actions.
• Maintain proactive handling of scope changes, risks, and roadblocks.
• Support issue resolution by coordinating resources and communications.
• Monitor progress and communicate status updates to stakeholders.
• Assist with tracking budgets, resources, and timelines.
• Ensure compliance with policies and quality standards.
• Track implementation metrics and feedback for continuous improvement.
• Maintain accurate project documentation and lessons learned.

Skills

Communication

Presentation

Organization

Time management

Relationship building

Problem-solving

Multitasking

Travel

Education

Bachelor's degree in Project Management/Business Administration/Engineering/IT or related field

Tools

Microsoft Project

Smartsheet

Jira

Azure DevOps

Monday.com

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time NJ, US

30+ days ago Requisition ID: 1163

Salary Range: $60,000.00 To $72,000.00 Annually

IMPORTANT

- Must reside within 2 hours of HQ in Ewing, NJ

- Training 100% onsite for the first 3 months

- After the first 3 months, 2 - 3 days onsite required

Job Summary

The Project Manager I supports the planning, execution, monitoring, and completion of customer implementation projects that support business and customer objectives. This role serves as a primary point of contact for customers throughout the implementation lifecycle, coordinating project activities, managing timelines, tracking risks, and supporting successful deployment and customer satisfaction. The Project Manager I works under the guidance of program managers and collaborates with Sales, Engineering, Operations, Service, and Technical teams to deliver successful customer outcomes.

Key Responsibilities

• Manage multiple small-to-medium size customer implementation projects from project initiation through successful deployment.
• Assist in defining project scope, objectives, deliverables, milestones, and success criteria in alignment with customer and business goals.
• Develop, maintain, track, and report on project plans, schedules, dependencies, risks, and action items.
• Serve as a primary project contact for customers and maintain effective working relationships with customer stakeholders.
• Ensure project deliverables align with customer expectations, contractual commitments, implementation requirements, and business objectives.
• Facilitate project kickoff meetings, customer status meetings, and routine project review sessions.
• Coordinate cross-functional teams, including Sales, Operations, Implementation, Service and Technical Support, and Engineering teams, to support achievement of project milestones.
• Identify project risks and issues and escalates concerns appropriately while communicating impacts and recommended actions.
• Maintains a proactive and flexible approach when managing scope changes, risks, and project roadblocks.
• Support issue resolution by coordinating internal resources and customer communications.
• Monitor project progress and communicate status updates, risks, and action items to stakeholders.
• Assist with tracking project budgets, resource utilization, and implementation timelines as applicable.
• Ensure compliance with organizational policies, procedures, contractual obligations, and quality standards.
• Track customer implementation metrics, including project milestones, implementation timelines, go-live readiness, customer satisfaction, and customer feedback.
• Contribute to continuous improvement initiatives that enhance implementation practices, operational efficiency, and the overall customer experience.
• Maintain accurate project documentation, action plans, implementation records, meeting notes, and lessons learned.

Qualifications

• Bachelor's degree in Project Management, Business Administration, Engineering, Healthcare Administration, Information Technology, or a related field; equivalent experience may be considered.
• 1-3 years of project management, project coordination, implementation, customer success, or related experience.
• Experience supporting customer-facing projects in a SaaS, technology, healthcare, professional services, or similar environment preferred.
• Ability to build positive relationships with customers and cross-functional teams.
• Experience managing multiple priorities in a fast-paced environment.
• Strong communication, presentation, and organizational skills.
• Ability to balance customer expectations with project requirements and business objectives.
• Strong problem-solving, time management, and attention-to-detail skills.
• Proficiency with project management tools such as Microsoft Project, Smartsheet, Jira, Azure DevOps, Monday.com, or similar platforms.
• Experience preparing project status updates and maintaining project documentation.
• Willingness to travel as business needs required.