Project Manager

Concrete Pipe & Precast LLC; Winchester (VA); On-site; USD 80,000 - 120,000; Full time

Job summary

A leading company in concrete products seeks a detail-oriented Project Manager to manage the customer service team. This role involves overseeing the entire order process, from managing customer inquiries to ensuring timely delivery and quality. Ideal candidates will have at least three years of relevant experience and strong communication skills.

Benefits

Health, prescription, dental, and vision insurance

401(k) retirement plan with company match

Paid time off (PTO)

Disability and life insurance

Qualifications

• Minimum three years of experience in customer service, project management, or construction site development.
• Familiarity with precast concrete production systems and processes is strongly preferred.
• Ability to prioritize requirements and meet deadlines in a fast-paced environment.

Responsibilities

• Manage complete order life cycle from inception to delivery.
• Coordinate with multiple teams and departments to ensure accurate and on-time product delivery.
• Daily management of job progress and customer satisfaction.

Skills

Communication

Customer service

Project management

Time management

Education

High school diploma or GED equivalent

Post-secondary education/training or combination of education/experience preferred

Tools

Microsoft Office

ERP systems/applications

Job description

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Since 2012, CP&P has delivered innovative concrete pipe and precast products with a commitment to quality and strong partnerships across the Mid-Atlantic and Southeastern U.S. Join us in building a better future!

CP&P is looking for a self-motivated, detail-oriented Project Manager to join our Mid-Atlantic customer service team. This role is key in building customer relationships while managing the entire order process — from gathering production details to overseeing delivery and billing. You'll take full ownership of each order, ensuring accuracy, quality, and on-time execution while working closely with sales, production, and dispatch. If you thrive in a fast-paced environment and can work independently or as part of a team, apply today!

Essential Functions And Responsibilities

• Manage complete order life cycle from inception to delivery.
• Answer all customer requests/inquiries in a prompt and courteous manner.
• Price verification, managing change orders and additional components.
• Schedule all orders and promptly gather all order requirements.
• Follow up on all submittals to ensure timely approval and processing.
• Coordinate with multiple teams and departments to ensure accurate and on-time product delivery.
• Daily management of job progress and customer satisfaction.
• Assist in scheduling field support visits to resolve any issues and follow up to ensure satisfactory resolution.
• Maintain system data accuracy and integrity.
• Participate in team meetings.
• Be able to back-up and work closely with sales and help other departments as needed
  
  

Knowledge, Skills, And Abilities

• Ability to manage an order throughout its complete life cycle.
• Ability to read/interpret civil engineering plans and CP&P production drawings.
• Learn and understand CP&P product types.
• Ability to prioritize requirements and meet deadlines in a fast-paced environment.
• Excellent verbal and written communication skills.
• Knowledge of sales techniques.
• Thorough knowledge of CP&P precast concrete products and their purpose is strongly preferred.
• Proficient in Microsoft Office and ERP systems/applications (Titan or similar ERP preferred).
  
  

Qualifications

• Minimum three (3) years of experience in customer service, project management, or construction site development.
• High school diploma or GED equivalent required.
• Post-secondary education/training or combination of education/experience preferred.
• Familiarity with precast concrete production systems and processes is strongly preferred.
• Experience in a high-volume, fast-paced environment with changing priorities and ability to maintain a professional demeanor at all times.
  
  

Requirements

• Must reside in the continental U.S. within the assigned region. No relocation assistance is provided.
• Must have a valid driver’s license.
• Must be authorized to work in the U.S. for any employer.
  
  

Typical Schedule: Work is generally performed Monday-Friday, 40+ hours per week depending on workload and production demands.

Typical Physical Demands: Physical mobility, which may require any or all the following: standing, sitting, walking, climbing, reaching, bending/stooping, lifting (50 lbs. max), pushing/pulling (50 lbs. max).

Working Conditions: Office work will be performed in clean, climate-controlled areas, with fluorescent lighting. May occasionally enter the production environment or visit job sites with ambient weather/air conditions, loud noise, dangerous equipment, and variable lighting. Personal Protective Equipment (PPE) is required in all production and loading areas.

Compensation: Based on skills, knowledge and experience.

Benefits: CP&P is proud to offer a comprehensive benefits package, including health, prescription, dental, and vision insurance; flexible spending accounts (FSA); disability, life and AD&D insurance; 401(k) retirement plan with company match; legal and identity theft protection; accidental injury and critical illness insurance; and paid holidays, floating holidays, and paid time off (PTO).

CP&P provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management and Information Technology

• Industries

  Construction

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