Project Manager

International Erosion Control Association; West Hollywood (CA); Remote; USD 75,000; Full time

Job summary

A fast-growing matchmaking company is seeking a Project Manager to lead a team of matchmakers and oversee critical projects. This remote position focuses on enhancing team operations and client experience, requiring strong leadership and project management skills.

Benefits

Full health benefits package

100% remote work

Opportunity to lead a mission-driven team

Qualifications

• 3+ years managing multiple projects simultaneously.
• 3+ years of experience managing a remote team of at least 10 people.

Responsibilities

• Lead and support a distributed team of 35+ matchmakers.
• Develop and manage project plans for cross-functional initiatives.

Skills

Leadership

Communication

Project Management

Organizational Skills

Tools

Asana

ClickUp

Trello

Job description

About the Role

Blush is a fast-growing, high-end matchmaking company seeking a strategic, people-focused, and results-driven Project Manager to guide our dynamic team of matchmakers and lead cross-functional projects that enhance team operations, client experience, and overall efficiency. This full-time, remote position will oversee a team of 15 full-time and 20 part-time matchmakers while also taking the lead on critical internal initiatives that drive scalable growth and operational excellence.

If you're an experienced people leader who thrives in/ project management, team development, and process optimization—this is your opportunity to make a meaningful impact in a people-first, emotionally rewarding industry.

Key ResponsibilitiesTeam Leadership & Development

• Lead, coach, and support a distributed team of 35+ matchmakers, ensuring high performance, accountability, and alignment with company values.
• Manage team workflows, daily operations, and individual matchmaker performance—creating structure and consistency across the team.
• Set clear expectations and KPIs, track progress, and provide regular performance feedback.
• Hold weekly check-ins, one-on-ones, and team meetings to keep communication fluid, morale high, and goals on track.
• Serve as the go-to resource for conflict resolution, client escalations, and team-related challenges.
• Collaborate with executive leadership on hiring, training, and onboarding new matchmakers.
• Foster a supportive, motivated culture rooted in high standards, empathy, and excellence.

Project Management & Operational Strategy

• Act as the project lead on internal initiatives aimed at improving team efficiency, training systems, client experience, and technology workflows.
• Develop and manage project plans—including timelines, task assignments, milestones, and deliverables—for cross-functional team initiatives.
• Coordinate with other departments (e.g., product, marketing, client success) to align matchmaking team objectives with broader company goals.
• Identify and implement process improvements to enhance scalability, communication, and operational excellence.
• Monitor team bandwidth and workload distribution, using project management tools to track resources and ensure balanced execution.
• Report regularly to leadership on project progress, team productivity, and performance metrics.

What We’re Looking For

• 3+ years managing many projects at one time
• 3+ years of experience managing a team of at least 10 people—remote team leadership strongly preferred.
• 2+ years of experience in project management, operations, or process improvement (formal PM experience or certification a plus).
• Experience training and developing staff in performance-driven environments.
• Proven ability to lead with emotional intelligence, clarity, and accountability.
• Excellent communication and interpersonal skills—you know how to inspire, support, and course-correct with care and confidence.
• Highly organized and deadline-driven, with strong prioritization and multitasking abilities.
• Comfortable working in a fast-paced, emotionally nuanced, client-centric environment.
• Background in matchmaking, recruiting, luxury services, or people-focused industries is a plus—but not required.
• Familiarity with project management tools like Asana, ClickUp, or Trello is a bonus.

Perks & Benefits

• Full-time salary of $75,000
• Full health benefits package
• 100% remote work (U.S.-based candidates only)
• Opportunity to lead a mission-driven, people-first team
• Work with a high-performing, supportive, and fast-growing organization