Project Manager

HealthChannels; United States; On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Monthly mobile reimbursement

MyFlexPay

Health insurance

Dental insurance

Vision insurance

PTO

401k

Commission based pay

Job summary

HealthChannels is seeking a Project Manager to own end-to-end implementation of services after the sales close. You will bridge Business Development, execution teams, and clients, leading kickoff, scope, contracts, resources, and delivery.

You will coordinate client onboarding, manage change orders, allocate staff, monitor milestones and budgets, and communicate proactively to stakeholders across all time zones.

Qualifications

• 3–5+ years of project management or professional services delivery, healthcare preferred.
• Strong client-facing communication, negotiation, and conflict resolution skills.
• Experience with scope, contracts, and change orders management.

Responsibilities

• Own end-to-end implementation from kickoff to delivery and sign-off.
• Lead client onboarding and maintain ongoing relationship management.
• Manage scope, timelines, budgets, and resource allocation throughout projects.
• Draft and approve changes, updates, and contract adjustments as needed.
• Coordinate internal teams and external vendors to ensure quality delivery.

Skills

Project management

Client onboarding

Resource planning

Vendor/contract management

Stakeholder communication

Education

Bachelor's degree or 3 years' experience

Tools

HubSpot

Job description

HealthChannels is a premier point-of-care workforce solutions partner dedicated to solving the most pressing challenges in modern healthcare. As the parent organization to a specialized family of brands—including ScribeAmerica, Enabli Health, Speke AI, and HealthCareU,we leverage a unique combination of a highly-skilled pre-professional workforce and next‑generation AI technology to augment care teams. With over 20 years of industry excellence and a presence in all 50 states.

About the Role

As Project Manager, you will own the end-to-end implementation of our services following the sales close. Serving as the primary bridge between Business Development, internal execution teams, and our clients, you will lead project kickoff, manage scope and contracts, allocate resources, and ensure high-quality delivery through completion.

What You’ll Do

• Client Onboarding & Relationship Management: Seamlessly transition client relationships from the Business Development team. Lead kickoff meetings with key client and internal stakeholders to establish clear communication channels and project goals and road‑map credentialing and onboarding procedures.
• Scope & Contract Management: Finalize project scope, deliverables, and timelines after kick off call. Draft, update, and manage change orders or contract adjustments whenever requirements evolve. Send regular client updates and lead regular client calls to ensure continued communication throughout implementation.
• Resource & Team Allocation: Determine project staffing and ambassador needs. Assign the internal team members and trainers to ensure project success, and oversee targeted hiring and credentialing/onboarding when specialized talent is needed.
• Project Execution & Governance: Direct all phases of the implementation lifecycle, monitoring milestones, deliverables, and budgets to ensure on‑time, high‑quality completion.
• Stakeholder Communication: Serve as the single point of contact for clients and internal stakeholders throughout implementation, delivering regular status updates and proactively resolving risks or escalations.
• Field Team Management: Manage project field teams as assigned including, but not limited to, Lead Special Operations Ambassador(s), Special Operations Ambassadors, and entry level staff members hired to fill the needs of the project. Provide coaching, development, and progressive discipline (including separation) as needed.

What You’ll Need

• A college degree or 3 years equivalent experience is preferred.
• 3–5+ years of experience in project management, client implementation, or professional services delivery, background in healthcare preferred.
• PMP, CAPM, or Scrum certification preferred.
• Strong client-facing communication, negotiation, and conflict‑resolution skills.
• Demonstrated experience in resource planning, team allocation, and vendor/contract management.
• Ability to balance strategic scope management with hands‑on, day‑to‑day execution.
• Experience with Hubspot or other CRM preferred.
• Compliance with all facility, department, and company policies and procedures required.
• Must be located in the U.S., eastern or central U.S. time zone preferred. Must have the ability to work with clients residing in all U.S. time zones.
• Ability to regularly travel to project locations.

The Benefits

• Competitive pay with commission structure
• Compensation range: Our base compensation range for this position is $60,000 - $70,000, with quarterly bonuses, depending on qualifications, experience, and geographic location
• Monthly Mobile Reimbursement
• MyFlexPay: Get paid when you need it most
• Health, Dental, Vision, PTO and 401k
• A Diverse, Equitable, and Inclusive culture

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Want to know more?

• Our DEI Mission:
• https://www.healthchannels.com/diversity-equity-inclusion/
• What is our culture like?
• https://www.scribeamerica.com/mission-vision-values/
• HealthChannels Blogs:
• https://jobs.scribeamerica.com/us/en/blog

HealthChannels provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, genetics, protected veteran status, or any other legally protected group status. In addition to federal law requirements, HealthChannels complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Qualified applicants with arrest or conviction records will be considered in accordance with the California Fair Chance Act.

HealthChannels expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, genetics, protected veteran status, or any other legally protected group status. Improper interference with the ability of HealthChannels employees to perform their job duties may result in discipline up to and including discharge.

Wages may vary depending on experience, location and state