Technical Delivery Manager

Airdev; United States; On-site; Full time

Job description

For many decades, building custom software meant writing thousands of lines of code by hand. Today, AI has fundamentally changed what's possible. High-quality products can be built faster, cheaper, and with far less manual effort than ever before.

Airdev is a software development agency that has fully embraced this shift. We use AI-powered development tools and workflows to help clients, from early‑stage startups to Fortune 500 enterprises, turn their ideas into powerful, scalable software.

About the role

We're looking for someone to own the delivery of complex software projects end‑to‑end: managing the client, leading the internal team, and making sure the work ships on time, on scope, and at the quality bar Airdev is known for.

The applications we build often involve multiple user types, intricate business logic, and dozens of interconnected features. You'll need enough technical fluency to follow architecture conversations and know when something technical isn't adding up. You don't need to be able to build it yourself.

You'll work closely with Product Directors (who own product strategy and architecture) and Account Directors (who own the client relationship), while you own the execution.

What you’ll do

• Lead client relationship during the build. Run weekly calls, set expectations, deliver tough updates, and push back when scope creeps or priorities drift. Clients should leave every meeting clearer on where things stand and more confident in the team.
• Drive the internal team to deliver. Sequence work, unblock developers, escalate when needed, and hold people accountable for what they committed to.
• Keep all the stakeholders aligned. Clients, product directors, account directors, developers, designers, each project has many people pulling in slightly different directions. You make sure everyone has the same picture of what's happening and what's next.
• Own project outcomes. Track timeline, scope, and quality across multiple concurrent projects. Surface tradeoffs and execution risk early and decide how and when to communicate with the team and clients.
• Keep documentation tight. Status, decisions, and open items should be findable and current at any moment.

Things we look for

• 3+ years running software projects in an agency, consultancy, or similar client‑facing environment. You've shipped real products with real clients and you've handled the hard parts: scope disputes, missed deadlines, difficult stakeholders, team conflicts.
• You lead, you don't just coordinate. You're comfortable being the senior voice in the room, telling a client they're wrong, telling a developer to redo something, and making a call when no one else will.
• Exceptional client communication. You can explain technical decisions in plain language, manage expectations without overpromising, and hold the line on scope while keeping the relationship strong.
• You spot problems early and address them. You don't wait for a missed deadline to flag risk; you raise it the moment you see it, with a proposed path forward.
• You manage complexity without losing the thread. Multiple projects, many stakeholders, dozens of moving pieces, you keep it all straight and know what matters most at any given moment.
• Strong organizational instincts. You build systems to track work and follow through relentlessly. Things don't slip when you're running the project.
• Enough technical fluency to be credible. You understand databases, APIs, and how software fits together well enough to follow architecture discussions and push back when something doesn't make sense. You don't need to code.
• Bias toward action. You'd rather move and adjust than wait for perfect information.

Why work at Airdev?

At Airdev, you'll have full ownership of your work and see the direct impact of your contributions as we pioneer the future of software development.

Here's what we provide to support your success:

• Remote flexibility: Work from anywhere with a reliable internet connection, with flexible scheduling around team needs.
• Health benefits (US based employees): Health Reimbursement Account (HRA) for healthcare expenses.
• Retirement savings (US based employees): 401k retirement plan with company matching.
• Equipment & workspace: Get a one‑time stipend for your home office setup, and monthly reimbursement for co‑working spaces.
• Learning & development: Annual education stipend for courses and professional development.
• Flexible PTO policy: Take the time you need to recharge.
• Paid family leave: Generous paid leave for new parents.
• Milestone sabbatical: One‑month paid sabbatical after four years with the company.

Diversity at Airdev

We aim to make software development accessible to those for whom it wasn't a viable career path before. We value diversity in all parts of our organization, and encourage people from varied backgrounds to apply to work here.