JOB SUMMARY
Perform end-to-end management of a single project or deliverable, ensuring the agreed scope, timeline, and cost are met. Enhance customer satisfaction by ensuring the success and acceptance criteria of the project are achieved.
Key Responsibilities
- Identify key stakeholders and maintain positive business relationships.
- Communicate regularly with customers and address needs with empathy.
- Define project activities, responsibilities, milestones, resources, skills, interfaces, and budget.
- Optimize costs and time utilization, minimize waste, and deliver projects on time, within budget, and to agreed scope and quality.
- Anticipate and manage risks with appropriate strategies and contingency plans.
- Implement defined governance models.
- Track and report project KPIs and analyze project health.
- Implement software delivery methodologies to improve project KPIs.
- Adopt and build software engineering best practices.
- Conduct requirements analysis, elicitation, scope control, and prioritization.
- Drive the creation of common standards such as design documents and traceability matrices.
- Partner with customers to define and elicit requirements.
- Conduct impact analysis for scope changes and negotiate prioritization.
- Consolidate and validate estimates at a solution level, evaluating risks.
- Review and validate estimates across service lines.
- Conduct resource planning at a project level.
- Analyze the impact of changes on estimates and resource loading.
- Identify roles and required skills, considering constraints and KPIs.
- Plan and manage small projects or modules.
- Identify and implement risk mitigation strategies for projects.
- Anticipate schedule delays and dependencies and manage them according to the risk management plan.
- Identify options to fast-track the schedule.
- Estimate work, plan, track activities, and report progress.
- Proactively identify dependencies and track them.
- Identify and track project risks and follow escalation paths.
- Document and communicate project risks and issues.
- Define a RACIA chart and communicate roles and responsibilities.
- Define and implement a communication plan.
- Support system integration testing.
- Review and mentor the team during test execution.
- Support defining the test strategy and scenarios.
- Understand the business impact of defects.
- Prioritize defects based on criticality and severity.
- Participate in defect triage meetings.
- Identify and analyze the root cause of defects.
- Interpret test results.
- Define or adopt the right tooling strategy for the project.
- Guide the team to develop efficient and high-quality work products.
- Ensure process compliance and mentor the team.
- Tailor quality guidelines and benchmarks to meet project requirements.
- Understand how proposed solutions meet client requirements.
- Understand customer technology landscapes and map business requirements to technology requirements.
- Set expectations with the customer.
- Leverage knowledge in daily work and skill development.
- Collaborate with account managers and other functions to deliver value.
- Present proposed solutions to customers, highlighting benefits.
- Understand the end goal and relevance of win themes.
- Create simple solutions or Proof of Concepts (POCs) to build confidence.
- Review other project artifacts.
- Participate in PM forums and share best practices.
- Adopt learnings and reusable methodologies from other projects.
- Implement a framework to assess team skill levels and define enhancement plans.
- Nurture innovation potential within the team.
- Provide feedback and enable team independence and growth.
Required Qualifications
- Proficiency in end-to-end project management.
- Ability to identify key stakeholders and maintain relationships.
- Experience in regular customer communication.
- Skills in defining project activities, responsibilities, milestones, resources, skills, interfaces, and budget.
- Ability to optimize costs and time utilization.
- Experience in risk anticipation and management.
- Knowledge of implementing governance models.
- Ability to track and report project KPIs.
- Experience in implementing software delivery methodologies.
- Ability to adopt and build software engineering best practices.
- Skills in requirements analysis, elicitation, scope control, and prioritization.
- Experience in driving the creation of common standards.
- Ability to partner with customers to define and elicit requirements.
- Experience in conducting impact analysis for scope changes.
- Ability to consolidate and validate estimates, evaluating risks.
- Experience in reviewing and validating estimates across service lines.
- Skills in resource planning at a project level.
- Ability to analyze the impact of changes on estimates and resource loading.
- Skills in identifying roles and required skills.
- Experience in planning and managing small projects or modules.
- Ability to identify and implement risk mitigation strategies.
- Skills in anticipating and managing schedule delays and dependencies.
- Ability to identify options to fast-track schedules.
- Skills in estimating work, planning, tracking activities, and reporting progress.
- Ability to proactively identify and track dependencies.
- Skills in identifying and tracking project risks and following escalation paths.
- Experience in documenting and communicating project risks and issues.
- Ability to define a RACIA chart.
- Experience in defining and implementing communication plans.
- Ability to support system integration testing.
- Experience in reviewing and mentoring teams during test execution.
- Ability to support defining test strategies and scenarios.
- Skills in understanding the business impact of defects.
- Ability to prioritize defects.
- Experience in participating in defect triage meetings.
- Skills in identifying and analyzing root causes of defects.
- Ability to interpret test results.
- Experience in defining or adopting project tooling strategies.
- Ability to guide teams to develop high-quality work products.
- Ability to ensure process compliance and mentor teams.
- Understanding of how proposed solutions meet client requirements.
- Ability to understand customer technology landscapes.
- Skills in mapping business requirements to technology requirements.
- Ability to set expectations with customers.
- Ability to leverage knowledge in daily work and skill development.
- Experience in collaborating with account managers and other functions.
- Skills in presenting proposed solutions.
- Ability to create simple solutions or POCs.
- Experience in reviewing project artifacts.
- Ability to participate in forums and share best practices.
- Ability to adopt learnings and reusable methodologies.
- Skills in assessing team skill levels and defining enhancement plans.
- Ability to nurture innovation within the team.
- Experience in providing feedback and enabling team growth.
- Skill in Impact and Influence.
- Knowledge of structured project management methodologies (e.g., agile techniques).
- Knowledge of estimation techniques.
- Knowledge of metrics analysis and quantitative management.
- Knowledge of root cause analysis.
- Knowledge of people management, including goal setting, growth aspects, and coaching.
Must Have Skills
Product Management: 7+ years
Quote to Cash: 5+ years
SAP OTC/ BRIM: 5+ years
M&A Integration: 3+ years
Good To have Skills: Salesforce CRM Integration: 3+ years, Revenue Recognition: 3+ years, Billing: 3+ years
Mandatory if Applicable Domain Experience (If any): Must have Certifications – Prior Client experience – Y / N If Yes – provide dates, details of account/project
Location – San Jose, CA
Onsite Requirement - Yes
Number of days onsite – 3