Project Manager

van den Boom & Associates LLC; San Francisco (CA); On-site; USD 110,000 - 160,000; Full time

Job summary

vdBA SecureOps is seeking a Project Manager to own the delivery of client projects — onboardings, migrations, and infrastructure/security rollouts — in a multi-client MSP environment.

You will build and maintain project plans, timelines, budgets, and resource schedules; coordinate engineers, client stakeholders, and vendors; and keep work on scope, on time, and on budget while communicating risks clearly to leadership.

Qualifications

• Must come from an existing MSP with multi-client delivery.
• Proven track record delivering IT projects on time, scope and budget.
• Strong planning, scheduling, budgeting and risk management.
• Hands-on PSA experience with ConnectWise or similar.

Responsibilities

• Own end-to-end delivery of client projects from kickoff to closeout.
• Create and maintain project plans, timelines, budgets and resource schedules.
• Coordinate engineers, clients and vendors to unblock work.
• Report project health and risks to leadership.

Skills

MSP experience

Client-facing projects

Communication

Organizational skills

Risk management

Education

PMP certification

CAPM certification

PRINCE2 certification

Tools

ConnectWise PSA

Microsoft 365/Azure

Asana/Smartsheet

Job description

vdBA SecureOps is building a security-led managed services practice for life sciences clients. The Project Manager owns the delivery of client projects — onboardings, migrations, and infrastructure/security rollouts — keeping them on scope, on time, and on budget. We’re looking for someone who has done this at an existing MSP, in a multi-client environment, not an internal-only PMO.

Key Responsibilities

Project Delivery & Ownership

• Own end-to-end delivery of client projects — onboardings, migrations, rollouts, and infrastructure/security implementations — from kickoff through closeout.
• Build and maintain project plans, timelines, budgets, and resource schedules; keep projects on scope, on time, and on budget.
• Coordinate engineers, client stakeholders, and vendors to keep work moving and dependencies unblocked.

Client & Stakeholder Management

• Serve as the primary point of contact for clients during active projects — running kickoffs, status updates, and closeouts.
• Set and manage expectations on scope, timeline, and deliverables; communicate changes and risks clearly and early.
• Partner with client success on smooth handoffs from sold deal to delivery to steady-state support.

Process, Tooling & Documentation

• Manage projects in the PSA (ConnectWise or similar), keeping tasks, time, and status accurate and current.
• Maintain project documentation — SOWs, project plans, RAID logs, change requests, and closeout documents.
• Standardize and improve project delivery templates, playbooks, and processes as the practice scales.

Resource & Financial Coordination

• Coordinate engineering resourcing across concurrent projects with service desk and engineering leadership.
• Track project profitability, hours burn, and scope changes; flag overages and change orders promptly.
• Report project health, milestones, and risks to leadership.

Cross-Functional Coordination

• Act as connective tissue across engineering, security, and client success so project commitments are delivered operationally.
• Escalate and drive resolution of cross-functional blockers.
• Feed recurring project issues back into process and template improvements.

Qualifications

Required

• Must come from an existing MSP — direct experience managing client-facing IT projects in a multi-client managed-services environment, not internal-only PMO work.
• Proven track record delivering IT projects on time, on scope, and on budget (onboardings, migrations, infrastructure/cloud/security rollouts).
• Strong command of project management fundamentals: planning, scheduling, budgeting, scope/change management, and risk management.
• Hands‑on experience with a PSA (ConnectWise or similar) for project and time management.
• Excellent communication and stakeholder‑management skills — comfortable running client‑facing meetings.
• Highly organized and detail‑oriented, able to juggle multiple concurrent projects.
• Located in the Central time zone (preferred) or in/near Boston, San Francisco, or San Diego / Orange County / Los Angeles.

Preferred

• PMP, CAPM, PRINCE2, or similar project management certification.
• Experience serving life sciences or biotech industries.
• Familiarity with Microsoft 365/Azure migrations and security/compliance projects (SOC 2, HIPAA, HITRUST).
• Experience in a security‑led MSP environment.
• Familiarity with project/portfolio and collaboration tooling (e.g., Asana, Smartsheet, Microsoft Project).

What We’re Looking For

• A driver who keeps projects — and people — moving without dropping the details.
• A clear, calm communicator clients trust to run their project.
• A fast learner who is energetic and adaptable in a fast‑growing environment.

vdB&A is an equal opportunity employer. We welcome and consider qualified applicants regardless of race, religion, gender identity, sexual orientation, disability, or any other status protected by applicable law.