Project Manager

GPA Global | Packaging & Gifting; Rapid City (SD); On-site; USD 140,000 - 190,000; Full time

Job summary

GPA Global is seeking a seasoned Project Manager to oversee strategic packaging initiatives, manage client relationships, and drive profitable decision-making through sourcing expertise.

You will collaborate with cross-functional teams and external partners to deliver innovative, sustainable packaging solutions that meet client expectations and contribute to growth.

Qualifications

• 10+ years in brand packaging industry managing large enterprise accounts.
• Experience establishing turn-key international supply chain programs.
• Ability to develop, communicate, and execute strategic programs.
• Strong collaboration and relationship-building across management levels.
• Excellent organizational and communication skills.

Responsibilities

• Maintain and grow client relationships for long-term partnership.
• Serve as primary client contact and exceed expectations.
• Execute profitable decisions using sourcing knowledge and market conditions.
• Collaborate with design, engineering, BD, marketing to define/refine strategies.
• Identify value propositions for priority customers using GPA Global resources.
• Evaluate market conditions, competition, and innovation opportunities.
• Report client pain points to leadership for strategic resolution.
• Foster collaboration, accountability, and continuous improvement.
• Pilot AI/automation to streamline operations and boost client value.
• Manage $5MM–$7MM in annual billing across accounts.
• Support 10% YoY organic growth by solving client pain points.
• Identify cross-selling opportunities and new product needs.
• Track and re-engage GPA advocates, aiming for zero lost advocates.

Skills

Client relationship management

Strategic program execution

Team collaboration

Fast-paced adaptability

Communication skills

Tools

CRM systems

Airtable

Microsoft Office

Job description

At GPA Global, our culture is built on collaboration, integrity, and a relentless drive for growth. We empower our Project Managers to be the go-to contacts for our clients—trusted partners who deliver sustainable solutions and help drive the organization’s success. Every team member is expected to foster a positive, inclusive environment, champion innovation, and work together to achieve shared goals. Ultimately, those in this role play a critical part in delivering growth, building lasting client relationships, and ensuring our solutions are both impactful and sustainable.

Location: Chatsworth, California.

Our Values

• Pioneering: We boldly showcase creativity and innovation, setting ourselves apart as industry trailblazers.
• Responsible: We are committed to sustainability, ethical practices, and delivering on our promises to clients and partners.
• Agile: We pride ourselves on our speed, responsiveness, and adaptability, always putting the client first with a boutique, attentive approach.

The Project Manager is responsible for overseeing strategic packaging initiatives, managing client relationships, and driving profitable decision-making through sourcing expertise. This role requires collaboration across internal teams and external partners to deliver innovative solutions that exceed client expectations.

Key Responsibilities

• Maintain and grow relationships with clients to ensure long-term partnership and satisfaction.
• Serve as the primary point of contact for assigned clients, ensuring their needs are met and expectations exceeded.
• Execute profitable decisions leveraging knowledge of sourcing capabilities and market conditions.
• Build strong relationships with key stakeholders and cross-functional teams (design, engineering, business development, marketing) to define and refine strategies.
• Identify and implement value propositions for priority customers using GPA Global’s corporate capabilities and resources.
• Continuously evaluate market conditions, competitive environment, and innovation opportunities to drive GPA advantage.
• Report client pain points and barriers to success to leadership for strategic resolution.
• Champion a culture of collaboration, accountability, and continuous improvement within the team.
• Demonstrate a strong appetite for leveraging new tools and technologies to improve workflow efficiency and client outcomes.
• Investigate and pilot the integration of AI and automation into daily processes, seeking opportunities to streamline operations, enhance decision-making, and deliver greater value to clients.

Qualifications & Skills

• Minimum 10+ years experience in the brand packaging industry managing large enterprise accounts.
• Proven success in establishing turn-key international supply chain programs.
• Demonstrated ability to develop, communicate, and execute strategic programs.
• Ability to thrive in a fast-paced environment.
• Strong collaboration and relationship-building skills across all management levels.
• Excellent organizational, multitasking, and communication skills.
• Proficiency in Microsoft Office Suite, Airtable, and CRM systems.
• Ability to manage logistics and coordinate multiple projects simultaneously.
• Proclivity for adopting and mastering new tools, with a demonstrated appetite for technology-driven solutions.
• Curiosity and initiative to investigate how AI can be integrated into day-to-day workflows, including piloting new applications and sharing best practices with the team.

Key Performance Indicators (KPIs)

• Manage $5MM–$7MM in annual billing across various accounts.
• Support the delivery of 10% year-over-year organic growth by helping solve client pain points.
• Identify cross-selling opportunities and new product needs.
• Track and re-engage GPA advocates as they move within various clients in the industry, with a goal of zero lost advocates.