Project Manager

FedPoint; Portsmouth, Northern (NH, KY); Hybrid; USD 80,000 - 120,000; Full time

Benefits offered by this job

401k plan

Bonus Opportunity

Paid time off

Competitive benefits

Parental leave

Tuition reimbursement

Giving and matching gifts

Volunteer program

Career development programs

Wellness program

Job summary

FedPoint, headquartered in Portsmouth, NH, is seeking an experienced Project Manager to join our PMO. You will lead medium-sized projects, coordinate cross-functional teams, and ensure delivery on time, within scope, and with quality that drives business impact.

You’ll work with Agile, Waterfall, and Six Sigma methodologies, manage stakeholder communications, track budgets, and mitigate risks. This role offers growth within a supportive, collaborative environment.

Qualifications

• Bachelor’s degree or equivalent experience preferred.
• 5+ years managing complex, large-scale projects—ideally in employee benefits, insurance, financial services, or related fields.
• Experience with Jira, Confluence, MS Office, MS Project, and SharePoint.
• Strong analytical, problem-solving, prioritization, and documentation skills.
• Ability to collaborate, influence, and manage stakeholders.
• Certifications (CSM, CSPO, PMP) are a plus.

Responsibilities

• Establish project scope, goals, timelines, and deliverables.
• Coordinate project tasks and resources across cross-functional teams.
• Build and maintain full-scale project plans.
• Track budgets, schedules, and resource plans.
• Identify and mitigate risks, escalating decisions when appropriate.
• Manage change control and evaluate project outcomes.
• Lead project meetings and maintain clear documentation.
• Deliver engaging project presentations and progress reports.
• Provide continuous status updates and elevate issues when needed.
• Ensure PMO alignment with FedPoint’s established project management approach.

Skills

Project management

Stakeholder management

Analytical thinking

Documentation

Collaboration

Leadership

Education

Bachelor’s degree or equivalent experience

Tools

Jira

Confluence

MS Office

MS Project

SharePoint

Job description

Our goal at FedPoint is to foster an engaging environment for our employees that promotes career growth and supports a work-life balance. From professional development to wellness programs to volunteer opportunities, we have created a culture that puts our employees on a positive pathway to success.

About FedPoint
FedPoint creates and operates digital benefits marketplaces that make it easy forour millions of federal and military customersto understand, select, and use their benefits.A subsidiary of John Hancock Life & Health Insurance Company, FedPoint was founded in 2002 and is headquartered in Portsmouth, NH.

Our mission
Create and deliver world-class benefits experiences for our customers, clients, and business partners.

FedPoint is looking for an experienced Project Manager to join our dynamic Project Management Office (PMO). If you thrive in a fast-paced environment, enjoy leading cross-functional initiatives, and are passionate about delivering high-quality results that drive business impact, this role could be a great fit for you.

About the Role

As a Project Manager at FedPoint, you’ll lead medium-sized business and systems projects across the organization, ensuring each initiative is delivered on time, within scope, and with exceptional quality. You’ll coordinate resources, guide project teams, communicate with stakeholders, and proactively manage risks to keep projects on track. You may also facilitate organizational meetings that support PMO operations.

What You’ll Do

• Establish project scope, goals, timelines, and deliverables
• Coordinate project tasks and resources across cross-functional teams
• Build and maintain full-scale project plans
• Track budgets, schedules, and resource plans
• Identify and mitigate risks, escalating decisions when appropriate
• Manage change control and evaluate project outcomes

Communication & Stakeholder Engagement (30%)

• Lead project meetings and maintain clear documentation
• Ensure project materials are accessible and up to date
• Deliver engaging project presentations and progress reports
• Provide continuous status updates and elevate issues when needed

PMO Alignment (10%)

• Ensure all assigned projects follow FedPoint’s established project management approach

About the Project Management Department

Our PMO supports business units across FedPoint using a wide range of methodologies, including Agile (SCRUM/Kanban), Waterfall, Six Sigma, and Lean. Projects span IT infrastructure, product development, security, audits, and open season call centers.
We partner closely with Business Units, Information Risk Management, technology leaders, and external partners to improve how we use data, technology, and services to move our business forward. [Project Manager | Word]

What We’re Looking For

• Bachelor’s degree or equivalent experience preferred
• 5+ years managing complex, large-scale projects—ideally in employee benefits, insurance, financial services, or related fields
• Experience with Jira, Confluence, MS Office, MS Project, and SharePoint
• Strong analytical, problem-solving, prioritization, and documentation skills
• Ability to collaborate, influence, and manage stakeholders
• Certifications (CSM, CSPO, PMP) are a plus

Why Join Us?

At FedPoint, our mission is to create and deliver world-class benefits experiences for our customers, clients, and business partners.

We offer a dynamic work environment where innovation and collaboration are encouraged. You'll have the opportunity to make a significant impact while honing your skills and advancing your career.

In addition to working for a company with great people and an excellent reputation, what’s in it for you?

• 401k plan: 100% match of employee's contribution, up to a maximum of 6% salary, vests immediately.
• Bonus Opportunity: Qualifying employees can earn an annual bonus based on company metrics and personal performance.
• Lots of paid time off:3 weeks’ vacation, 7 sick days, 3 personal days, and 12 paid holidays!
• Competitive benefits include health, dental, vision, disability, life, legal, flexible spending account (FSA) and Health Savings Account (HSA) options.
• 6 weeks fully-paid parental leave
• Tuition reimbursement program to support career goals.
• Corporate giving and matching gifts program.
• Volunteer program: Paid time off to volunteer and company-organized volunteering opportunities.
• A wide variety of personal, professional, and career development programs.
• Comprehensive wellness program offering a variety of resources and activities to help support your well-being in the following areas: career, financial, mental, emotional, physical, social and community.

All offers of employment with FedPoint are conditional upon satisfactory completion of a pre-employment background check.