Manager, Software Engineering

FedPoint; Portsmouth (NH); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

401k plan (100% match)

Bonus Opportunity

Paid time off

Health benefits

Tuition reimbursement

Parental leave

Volunteer program

Career development

Wellness program

Job summary

FedPoint in Portsmouth, NH seeks a Manager, Software Engineering to lead a talented software engineering team. You will guide daily operations, align systems with business needs, and drive technical excellence while developing people and improving processes.

The role emphasizes leadership, collaboration, and delivering reliable technology solutions in a hybrid in-office setting. AWS experience is a plus, with strong cross-functional partnership.

Qualifications

• Experience leading software engineering teams.
• Strong collaboration and communication skills.
• Ability to develop people and lead process improvements.

Responsibilities

• Lead and develop a software engineering team.
• Build a culture of collaboration, accountability, and technical excellence.
• Ensure system support, appropriate coverage, and service levels.
• Drive continuous improvement focused on quality and customer experience.
• Partner with business and tech leaders to solve problems and deliver results.
• Provide technical guidance and act as an internal consultant.

Skills

Leadership

People management

Cloud experience

Tools

AWS

Job description

Our goal at FedPoint is to foster an engaging environment for our employees that promotes career growth and supports a work-life balance. From professional development to wellness programs to volunteer opportunities, we have created a culture that puts our employees on a positive pathway to success.

About FedPoint

FedPoint creates and operates digital benefits marketplaces that make it easy forour millions of federal and military customersto understand, select, and use their benefits.A subsidiary of John Hancock Life & Health Insurance Company, FedPoint was founded in 2002 and is headquartered in Portsmouth, NH.

Our mission

Create and deliver world-class benefits experiences for our customers, clients, and business partners.

Are you a technical leader who thrives at the intersection of people, technology, and business? FedPoint is looking for a Manager, Software Engineering to lead a talented software engineering team while helping shape the future of our technology environment.

This is an opportunity to step into a highly visible leadership role where you will combine your technical expertise with a passion for developing people, improving processes, and delivering reliable technology solutions.

What You’ll Do

As Manager, Software Engineering, you will lead the day to day operations of the software engineering team while ensuring our applications and systems are supported, continuously improved, and aligned with business needs.

You will:

• Lead, coach, and develop a team of software engineering professionals
• Build a strong culture of collaboration, accountability, continuous learning, and technical excellence
• Ensure appropriate system support, cross training, resource coverage, and service levels
• Lead continuous improvement initiatives focused on quality, efficiency, processes, and customer experience
• Partner with business leaders, development teams, support teams, and senior leadership to solve complex problems and deliver results
• Provide technical guidance and serve as an internal consultant to business and technology stakeholders
• Oversee documentation, processes, controls, and audit readiness for supported production systems
• Participate in incident and crisis management, change management, risk management, and business continuity planning
• Help prioritize projects and improvements that strengthen the team's performance and technology environment

Location: Portsmouth, NH | Hybrid - Requires 2 days per week in office

What We’re Looking For

Preferred

AWS cloud experience and certification is a plus.

Why This Role Matters

This is more than a traditional management position. You will have the opportunity to influence how technology is supported, how teams develop, and how FedPoint continues to improve its systems and processes.

Why Join FedPoint

You will be part of a collaborative and forward thinking infrastructure team that supports mission critical systems. This role offers the opportunity to lead meaningful projects, work with modern technologies, and contribute to a secure and evolving cloud and network environment.

what’s in it for you

• Generous 401k plan: 100% match of employee's contribution, up to a maximum of 6% salary, vests immediately.
• Bonus Opportunity: Qualifying employees can earn an annual bonus based on company metrics and personal performance.
• Lots of paid time off:3 weeks’ vacation, 7 sick days, 3 personal days, and 12 paid holidays!
• Competitive benefits include health, dental, vision, disability, life, legal, flexible spending account (FSA) and Health Savings Account (HSA) options.
• 6 weeks fully-paid parental leave
• Tuition reimbursement program to support career goals.
• Corporate giving and matching gifts program.
• Volunteer program: Paid time off to volunteer and company-organized volunteering opportunities.
• A wide variety of personal, professional, and career development programs.
• Comprehensive wellness program offering a variety of resources and activities to help support your well-being in the following areas: career, financial, mental, emotional, physical, social and community.

All offers of employment with FedPoint are conditional upon satisfactory completion of a pre-employment background check.

FedPoint is an equal opportunity employer as to all protected groups under applicable federal, state and local laws, including protected veterans and individuals with disabilities.