Project Manager
National Hockey League (NHL)
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Benefits offered by this job
Job summary
The National Hockey League (NHL) seeks an experienced IT Project Manager to lead small to mid-sized initiatives across the Information Technology department. You will collaborate with league colleagues, teams, and external vendors while developing leadership through coaching and mentorship.
You will manage scope, schedules, budgets, and risk, ensuring on-time delivery and quality deliverables. A strong communicator is essential to engage stakeholders at all levels.
Qualifications
- Minimum of 3 years of hands‑on experience as a Project Manager, Project Coordinator, Business Analyst, or similar role.
- Proven understanding of project management principles.
Responsibilities
- Lead project initiation, planning, execution, and closure with business owners.
- Coordinate vendor demonstrations and evaluate requirements.
- Manage budgets, risks, and stakeholder communications effectively.
- Document decisions, action items, and change requests clearly.
- Ensure successful UAT and smooth handoffs to Run support.
Skills
Education
Tools
Job description
Founded in 1917, the National Hockey League (NHL®) is the premier professional ice hockey league in the world and is one of the major professional sports leagues in the United States and Canada.
Founded in 1917, the National Hockey League (NHL®) is the premier professional ice hockey league in the world and is one of the major professional sports leagues in the United States and Canada. With more than 1500 employees across the US and Canada, the NHL is a global sports and entertainment organization committed to building healthy and vibrant communities using the sport of hockey. At the NHL, we are looking for dynamic, energetic and impactful individuals who are committed to doing the same by sharing in our philosophy that Hockey is for Everyone.
As a key member of the Information Technology department, this individual will be responsible for managing and delivering small to mid-sized projects. They will collaborate with colleagues across the league, teams, and external vendors, while also beginning to develop leadership capabilities through coaching and mentorship.
As a key member of the Information Technology department, this individual will be responsible for managing and delivering small to mid-sized projects. They will collaborate with colleagues across the league, teams, and external vendors, while also beginning to develop leadership capabilities through coaching and mentorship.
- Initiation
- Partner with business owners to define clear project scope and objectives.
- Support vendor selection by identifying key requirements, coordinating demonstrations, and documenting evaluation feedback.
- Assist IT leadership in developing project budgets, forecasting costs, and tracking actual expenditures.
- Gain a deep understanding of business needs and processes to accurately define project goals.
- Represent project demand in Demand Review Board meetings and action outcomes.
- Planning
- Create detailed project plans to monitor and track progress.
- Collaborate with subject matter experts to gather and document business requirements, including "As-Is" process mapping.
- Define and document the "To-Be" design with clear business and technical justifications, validated by senior IT leadership.
- Execution
- Lead regular status meetings, prepare agendas, status reports, and stakeholder presentations.
- Accurately document discussions, decisions, change requests, and risks in a timely manner.
- Identify and elevate risks, decisions, issues, and actions to senior leadership as appropriate.
- Support senior IT in managing stakeholder expectations through effective communication.
- Motivate and guide project teams to meet goals, fulfill responsibilities, and achieve milestones.
- Collaborate with technical teams and solution architects to design solutions aligned with business objectives.
- Ensure quality assurance of deliverables before release to business users.
- Manage User Acceptance Testing (UAT), clearly document issues and expected outcomes, and coordinate with developers to resolve them.
- Assist in the development and execution of change management and communication plans.
- Implement organizational change management strategies to enhance user adoption.
- Ensure projects are delivered on time, within scope, and aligned with business requirements.
- Closure
- Lead project retrospectives and apply lessons learned to future initiatives.
- Provide implementation and post-launch support, ensuring a smooth handoff to business owners.
- Complete all project handover documentation and transition to ‘Run’ support.
- Additional Responsibilities
- Contribute to project prioritization discussions based on business needs.
- Participate in PMO project audits and ensure project compliance in line with PMO standards.
- Minimum of 3 years of hands‑on experience as a Project Manager, Project Coordinator, Business Analyst, or similar role.
- Proven understanding of project management principles.
- Bachelor’s degree from a four-year university or equivalent experience.
- PMP or similar certification is strongly preferred.
- Ability to work independently and manage multiple tasks across various projects.
- Strong leadership and interpersonal skills, with the ability to influence without direct authority.
- Solid grasp of technical concepts and a demonstrated ability to learn and adapt to new technologies.
- Highly organized with excellent attention to detail and follow-through.
- Strong problem‑solving skills with the ability to identify issues and implement effective solutions.
- Analytical thinker with the ability to develop creative solutions to business challenges.
- Excellent verbal and written communication skills, with the ability to engage stakeholders at all levels.
- Skilled in building and maintaining effective relationships with business owners and project teams.
- Proficient in Microsoft PowerPoint, Excel, and Word.
- Experienced with Visio or similar workflow/process mapping tools.
- Familiarity with ServiceNow, JIRA, GitLab Issues, or other project planning and development tools is a plus.
- Accountability
- Adaptability
- Communication
- Critical Thinking
- Inclusion
- Professionalism
- Teamwork & Collaboration
Utilize our generous Paid Time Off (PTO) to focus on your well‑being and ensure a healthy work/life balance. PTO includes paid holidays, vacation, personal and sick days, plus an extra day off for your birthday.
Along with competitive salaries, the NHL offers comprehensive health benefits to employees and their eligible dependents effective on their first day with us – there is no waiting period. The NHL subsidizes a large portion of the health benefits costs, therefore your cost for medical, dental and vision coverage is minimal. We also offer our employees and members of their household access to our Employee Assistance Program (EAP) to support mental, physical, and financial health. In addition, employees have access to a digital wellness resource designed to improve health and happiness through courses in sleep, movement, and focus. These services are confidential and at no‑cost to our employees.
Because your family is the NHL family, employees are offered comprehensive Childcare Leave to welcome your new addition. The primary caregiver to the child is entitled to up to 12 weeks of paid Childcare Leave, at full pay, following the birth, adoption, or placement of a child. Employees that are not the primary caregiver to the child are entitled to up to 6 weeks of paid Childcare Leave, at full pay, which must be taken within the first 6 months following the birth, adoption, or placement of a child.
Participate in the NHL’s Savings Plan which includes a 401K (pre‑tax and Roth options) plus non‑elective (employer) contributions to keep your retirement goals on track.
The NHL recognizes the value of flexibility in work locations/schedules to help our employees balance work/life priorities. Hybrid work schedules are available for a majority of our roles.
Our new, state of the art, offices are located at One Manhattan West in Hudson Yards. When you’re in the office, you can conduct meetings in one of our high‑tech conference rooms, have lunch with a view or play in the game room. Employees can also enjoy New York’s newest neighborhood that is home to more than 100 shops, culinary experiences, and public artwork.
Participate in the NHL’s pre‑tax commuter benefit plan which helps offset the financial cost of traveling to and from our office.
Unlock exclusive pricing from our Partners that include savings on travel, consumer goods and services, plus the NHL Store.
In your first few days, you meet with your new teammates and the HR Team. You have the opportunity to learn more about the NHL and our workplace culture. Employees are invited to play hockey during our Tuesday Night Skate at Chelsea Piers, join our Employee Resource Groups and more. You are a part of our team and we encourage you to be your authentic self, adding to our dynamic workplace culture.
$80-100k
Actual base pay for a successful candidate will be determined based on a variety of job‑related factors, including but not limited to: experience/training, market demands, and geographic location.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
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