Project Manager

Community First Credit Union | Wisconsin; Neenah (WI); On-site; USD 90,000 - 130,000; Full time

Job summary

Community First Credit Union in Wisconsin is seeking a Project Manager to lead enterprise-wide projects from planning through implementation and completion. You will partner with sponsors, leaders, SMEs, and teams to turn objectives into actionable plans and keep work moving toward successful outcomes.

Within our new PMO, this role blends strategic thinking, organization, and communication with the ability to influence without formal authority, shaping how project management is practiced across

Qualifications

• 5+ years of experience leading projects or cross-functional initiatives.
• Formal project management training; PMP/CAPM preferred.
• Experience guiding complex projects through influence rather than formal authority.
• Strong problem-solving, sound judgment, conflict resolution, and decision-making.
• Experience using project management tools and applications.
• Experience supporting change management and organizational adoption.
• Excellent oral, written, and interpersonal communication; ability to tailor information to different audiences.
• Strong organizational and time management; manage multiple priorities.
• Experience in financial services is a plus.

Responsibilities

• Lead projects from start to finish, guiding enterprise-wide and cross-functional initiatives through planning, execution, implementation, and closeout while keeping scope, timelines, budgets, and objectives on track.
• Bring structure and clarity to complex work by defining objectives, scope, success measures, responsibilities, and deliverables with sponsors and stakeholders.
• Turn ideas into actionable plans by developing charters, schedules, communication and implementation plans, and training activities.
• Identify and actively manage dependencies, risks, issues, and decisions, escalating when support is needed.
• Provide timely updates on project status, risks, decisions, dependencies, and resource needs to sponsors, teams, stakeholders, and PMO leadership.
• Facilitate meetings and stakeholder presentations to clarify responsibilities, timelines, deliverables, and accountability across teams.
• Support change and adoption by helping teams prepare for and embrace changes.
• Partner with PMO leadership to refine standards, tools, and practices, sharing lessons learned to improve how work gets done across the organization.

Skills

Project leadership

Cross-functional collaboration

Influence without authority

Problem solving

Communication

Time management

Change management

Stakeholder management

Education

PMP/CAPM or equivalent certification

Tools

Project management tools

Job description

As a Project Manager, you will lead enterprise-wide, cross-functional projects from planning through implementation and completion. You'll partner with project sponsors, business leaders, subject matter experts, and project teams to turn approved objectives into clear, actionable plans and keep work moving toward successful outcomes.

As part of our newly established Project Management Office (PMO), you'll have the opportunity to help shape and strengthen how project management is practiced across Community First. This role blends strategic thinking, strong organization, communication, and problem-solving with the ability to influence and guide teams without formal authority.

What you will do:

• Lead projects from start to finish. Guide assigned enterprise-wide and cross-functional projects through planning, execution, implementation, and closeout while keeping scope, timelines, budgets, and project objectives on track.
• Bring structure and clarity to complex work. Partner with project sponsors, business leaders, subject matter experts, and stakeholders to define objectives, scope, success measures, responsibilities, deliverables, and expected outcomes.
• Turn ideas into actionable plans. Develop project charters, schedules, communication and implementation plans, training activities, and other documentation needed to support successful project delivery.
• Keep projects moving forward. Identify and actively manage dependencies, critical paths, risks, issues, decisions, and barriers to success, resolving matters within established authority and escalating when additional support or decisions are needed.
• Keep people informed and aligned. Provide timely, objective updates to project sponsors, teams, stakeholders, and PMO leadership while clearly communicating project status, risks, decisions, dependencies, and resource needs.
• Lead through influence. Facilitate project meetings, working sessions, and stakeholder presentations while creating clarity around responsibilities, timelines, deliverables, and accountability across teams.
• Support change and adoption. Partner with business owners and other stakeholders to help teams prepare for, navigate, and adopt changes associated with project initiatives.
• Help shape the future of project management. Partner with PMO leadership to implement and refine project management standards, tools, and practices, sharing lessons learned and identifying opportunities to improve how work gets done across the organization.

Qualifications Include:

• 5+ years of related experience leading projects, process improvement efforts, operations, or cross-functional initiatives; or an equivalent combination of education, formal project management training, and relevant experience.
• Formal project management training required, with PMP, CAPM, or another industry-recognized project management certification preferred.
• Demonstrated experience leading complex projects and cross-functional teams through influence rather than formal authority.
• Strong problem-solving, sound judgment, conflict resolution, and decision-making skills, including knowing when to elevate risks or decisions.
• Experience using project management tools and applications.
• Experience supporting change management and organizational adoption efforts.
• Highly effective oral, written, and interpersonal communication skills, with the ability to tailor information to different audiences.
• Strong organizational and time management skills, with the ability to manage multiple priorities and keep complex work moving forward.
• Experience in financial services is a plus.