Project Manager

Brod Solutions LLC; Kalamazoo (MI); Hybrid; USD 46,800 - 57,200; Full time

Benefits offered by this job

Health insurance

Job summary

Brod Solutions LLC in Kalamazoo is offering a full-time position for a client project coordinator who will manage day-to-day client relationships and ensure project deliverables are met. This role requires strong organizational and communication skills, with a curious mind oriented towards digital marketing.

The ideal candidate will thrive in a fast-paced, startup-like environment and be a self-starter. Compensation starts at $25/hour and includes health insurance.

Qualifications

• Strongly organized with the ability to manage multiple tasks.
• Excellent communication skills both verbal and written.
• Familiarity with SEO, paid ads, and email marketing.

Responsibilities

• Serve as the primary client contact to ensure satisfaction.
• Coordinate projects and keep timelines on track.
• Manage milestones and alert teams of potential issues.
• Translate strategic goals into actionable tasks.
• Prepare performance reports for clients.

Skills

Organizational skills

Communication skills

Curiosity about digital marketing

Startup-minded

Self-starter

Tools

Accelo

Job description

Brod Solutions is a lean DTC eCommerce agency helping US-based manufacturers grow online. We run structured 90‑day growth engagements and recurring managed services for brands on Shopify and BigCommerce. Our positioning is Revenue Clarity – we find the break in a client’s business and fix it.

We’re a small, high‑trust team. Everyone owns their lane.

Opportunity

This is a ground‑floor seat at a growing agency with real systems, real clients, and a clear growth path. You’ll work directly with the founder, own client relationships, and keep multiple projects moving at once, all while learning how a modern eCommerce agency actually operates.

We’re not looking for someone who has done this before. We’re looking for someone smart enough to learn fast, organized enough to keep things from slipping, and personable enough that clients look forward to hearing from them.

Core Responsibilities

• Client communication — You’re the day‑to‑day point of contact. Clients should feel informed, confident, and well‑managed.
• Project coordination — Keep tasks, timelines, and team members on track inside our PM tool (Accelo).
• Milestone management — Catch risks early, flag blockers, and push projects across the finish line on time.
• Team coordination — Translate strategy into clear assignments for our dev, design, and analytics team members.
• Reporting — Help pull together monthly client performance summaries with our analyst.

Who You Are

• Naturally organized — you make lists, you follow up, nothing falls through the cracks.
• Great communicator — warm, clear, and confident on calls and in writing.
• Curious about digital marketing — you know what SEO, paid ads, and email mean and you want to learn more.
• Startup‑minded — you’ve worked in or around a fast‑moving, scrappy environment and you liked it.
• Self‑starter — you don’t wait to be told what to do next.
• Kalamazoo‑area preferred, but open to fully remote for the right person.

What This Is Not

• A passive role — clients are counting on you and the team is counting on you.
• A design, dev, or copywriting role — you’re the one making sure those people deliver.
• A corporate environment — we move fast, we trust each other, and we keep things simple.

Why This Role

This is a seat with real responsibility. You’ll own client outcomes, work directly with the founder on strategy, and build systems that shape how the company scales. We have proven processes, real case studies, and a clear ideal client profile – you’re stepping into something that works and making it better.

• Starting at $25/hour based on experience ($52,000/year+)
• Full‑time
• Health insurance offered