Job Description
Responsibilities
- Work with selected vendor to manage and hold accountable to the project plan: scope, timeline, milestones, deliverables, and work breakdown
- Coordinate requirements gathering, software customization, testing, and deployment phases
- Ensures the selected vendor completes project documentation including, but not limited to, status reports, risk logs, issue logs and effective management of the SharePoint site
- Engage with cross-functional teams: business analysts, registry staff, IT, legal, compliance and external stakeholders
- Facilitate requirements, steering committee meetings, and stakeholder updates
- Manage expectations and bring escalations
- Track budget, track expenditures, manage vendor contracts and invoices with adherence to procurement rules and limit change orders
- Coordinate and allocate internal and external resources effectively
- Identify, analyze, and mitigate project risks and dependencies
- Manage scope changes, document them, evaluate impact, and gain approval
- Quality Assurance & Testing
- Work with the vendor to define and lead user acceptance testing (UAT)
- Ensure data integrity, system performance, security compliance, and regulatory adherence
- Coordinate training activities with the vendor to roll out manuals, guides and videos for internal and external stakeholders, end users and trainers
- Oversee pilot launches and coordinate with operations for full deployment
- Plan go-live, fallback procedures, cutover checklist
- Monitor system post-launch; coordinate issue resolution and post go-live review
- Ensure Independent Verification & Validation (IV&V)
- Provides an objective, third‑party assessment of both the project processes and the product being built. IV&V does not participate in development—it evaluates.
Required Qualifications
- Bachelor’s degree in Computer Science, Information Systems, Public Health, Business, or related field
- 5+ years’ project management experience, ideally in software implementations for public records, registry, or healthcare systems
- Strong stakeholder engagement and communication skills
- Proven experience with ALM tool sets
- Familiarity with data security, privacy regulations, and database technologies
- Excellent analytical, organizational, leadership, and problem‑solving skills
- Ability to manage and influence cross‑functional teams
- Experience with training, documentation, and knowledge transfer
Desired Knowledge and Skills
- Prior experience selecting and implementing ERP, database, or Cloud solutions (e.g., AWS, Azure)
- Data migration, ETL, and legacy system integration experience
- Hands‑on with SaaS or enterprise software deployment
- Understanding regulatory compliance: HIPAA, GDPR, or equivalent Performance Metrics
- On Time Delivery: Adherence to project timelines and milestones
- Budget Control: Staying within financial constraints or justified variances
- User Satisfaction: Stakeholder and end‑user feedback post‑deployment
- Quality & Compliance: Minimal defects, regulatory compliance, audit readiness
- Adoption & Training: Successful adoption rate and training effectiveness with internal and external stakeholders
BENEFITS:
Medical, dental, vision, life, disability, EAP, and 401(k).
The Company is an Equal Opportunity Employer and is committed to creating an equitable and inclusive environment for all.