Project Manager

Litera; Holmdel Township (NJ); Hybrid; USD 80,000 - 93,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with company match

Incentive programs

Job summary

Litera is seeking a Project Manager in Professional Services to turn signed deals into live, high-performing implementations. You will own end-to-end delivery, keep engagements on time and on budget, and coordinate across diverse teams to ensure client adoption and value.

The role is hybrid, based in Holmdel NJ with travel to other offices as needed. You will partner with Sales, Product, and Engineering to protect revenue and margins while delivering exceptional client outcomes.

Qualifications

• 5–7 years of project management experience delivering software or technology implementations.
• Ability to own and run multiple concurrent projects with competing deadlines and resources.
• Experience managing scope, budget, forecasting, resource planning, and change control, including reporting on effort, burn, and margin.
• Strong written and verbal communication to lead governance and steering conversations with senior stakeholders.
• Proactive risk management with early issue framing and clear options for resolution.
• Hands-on experience with project/ PSA tooling (Jira, Smartsheet, MS Project, Monday.com).

Responsibilities

• Own end-to-end implementations from kick-off to go-live and handover.
• Manage multiple concurrent projects across the Litera product suite.
• Maintain scope, budget, timelines, and resource plans with formal change control.
• Diligently track effort, burn, and margin and escalate trade-offs with options.
• Proactively surface risks and drive them to closure with recommended actions.
• Coordinate across Professional Services, Product, Engineering, Support, Customer Success, Sales and client teams.

Skills

Project management

Software implementation

Stakeholder communication

Risk management

Multi-workstream delivery

Education

PMP Certification

PRINCE2 Certification

Tools

Jira

Smartsheet

MS Project

Monday.com

Job description

Job Description Ready to Help Shape the Future of Legal Tech?! At Litera, we Raise The Bar for the legal profession by delivering transformational, globally trusted technology solutions to law firms and corporate legal teams worldwide. For 30 years we've led legal tech innovation—and today we're at the forefront of the legal AI revolution, with most of the world's largest law firms as our clients. If you're passionate about building AI-forward solutions that scale globally and want your work to impact millions of legal professionals, this is your chance to join an extraordinary team that's elevating the craft of law.

Where You'll Work

This is a hybrid role based in Holmdel NJ, Chicago IL, Raleigh NC, London with the expectations to be in office at least 3 days a week for collaboration and connection.

Why This Role Matters

Every product Litera ships only creates value when it is successfully adopted by the client—and that is exactly where this role sits. As Project Manager in Professional Services, you are the single point of accountability that turns a signed deal into a live, high-performing implementation. You protect revenue and margin by keeping projects on scope, on budget, and on schedule across a portfolio of concurrent engagements. Most importantly, you ensure every client's first experience of Litera sets the standard for a long-term partnership, directly fueling retention, expansion, and our reputation in the market.

What You'll Deliver

• Successful End-to-End Implementations - Own every phase from kick-off through go-live and support handover, ensuring each engagement lands on time with full client sign-off and adoption readiness.
• On-Target Portfolio Performance - Run multiple concurrent projects across the Litera product suite, balancing competing priorities and shared resources so no engagement loses momentum or quality.
• Scope, Budget & Timeline Integrity - Maintain rigorous control of project plans, forecasts, and financials -tracking effort, burn, and margin, managing change formally, and escalating trade-offs early with clear options.
• Early Risk Resolution - Anticipate issues before they reach the client by maintaining live RAID logs, surfacing concerns with recommended actions, and driving them to closure proactively.
• Aligned Stakeholder Ecosystem - Coordinate across Professional Services, Product, Engineering, Support, Customer Success, Sales, and client teams to provide every stakeholder a single, accurate view of progress.
• Client-Ready Quality - Ensure all deliverables meet Litera's standards and documented client requirements, coordinating testing, training and acceptance so the client is genuinely ready to adopt at go-live.
• Commercial Awareness - Support statements of work, resource plans, and partner coordination; identify scope creep and additional service opportunities and work with the commercial team to convert them.

What You'll Bring

Must-Haves

• 5-7 years of project management experience delivering software or technology implementations, including multi-workstream engagements for external clients.
• Proven ability to own and run multiple concurrent projects with competing deadlines and shared resources as the single accountable project owner.
• Confidence managing scope, budget, forecasting, resource planning, and change control—including reporting on effort, burn, and margin.
• Exceptional written and verbal communication with the credibility to lead governance and steering conversations with partner- and executive-level stakeholders.
• A genuinely proactive approach to risk: identifying issues early, framing options, and driving resolution rather than escalating problems without solutions.
• Hands-on experience with project and PSA tooling (e.g., Jira, Smartsheet, MS Project, Monday.com) and comfortable use of reporting and time-tracking systems.

Nice-to-Haves

• Vendor-side professional services or SaaS delivery experience; legal technology, law firm, or corporate legal department exposure is a strong advantage.
• Working knowledge of agile, waterfall, and hybrid delivery approaches, with the judgment to apply the right one to each engagement.
• PMP, PRINCE2, or equivalent project management certification.
• Experience coordinating diverse, globally distributed teams and third-party partners across multiple time zones.

What You’ll Experience

A team that shows up. Work alongside people who collaborate, support one another, and lead with integrity.

Global Reach. Partner with teams around the world to solve complex challenges that matter.

Real opportunity for growth. Expand your impact through meaningful stretch opportunities, visibility and career development.

AI-driven innovation. Work at the intersection of legal technology, customer outcomes, and cutting-edge AI.

Pay Transparency for New Jersey and Illinois Applicants

The base salary range for this role is $80,000 to $92,500 USD. Final compensation will be determined based on experience, skills, education, and other relevant qualifications. This role is also eligible to participate in a company bonus plan.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• 401(k) with company match
• Incentive and recognition programs

Benefits are subject to eligibility requirements.

Equal Opportunity

Litera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Litera is a fast-growing software company and one of the leading legal technology suppliers in the world. Serving more than 90% of the world's largest law firms, our software is used by hundreds of thousands of lawyers every day. As a company recognized as one of the best places to work, we believe professional development, rewards programs, open communication, and transparent leadership all contribute to a unique and open work environment. Our employees are driven, energetic, passionate, and have the ability to make a direct impact on the future of the company.