Project Manager

ABM industries; Garner (NC); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Benefits package

Job summary

ABM Industries in Garner, NC is hiring a Project Manager to oversee day-to-day operations at assigned facilities, drive service excellence, staff development, and client relationships.

As the primary liaison between ABM and client partners, you will ensure contract alignment, promote a safety culture, and lead continuous improvement to meet KPIs.

Hours are Monday–Friday 8 AM–4:30 PM with a salary range of $80,000–$85,000 plus a comprehensive benefits package.

Qualifications

• 3+ years of management experience in a fast-paced, large team setting.

Responsibilities

• Oversee and maintain operational standards and program execution across client fulfillment centers.
• Maintain strong client relationships through clear communication and follow-up.
• Identify service gaps and implement best practices to improve delivery.
• Develop leaders and teams to meet client expectations and service standards.
• Collaborate with leaders to address issues and resolve escalations.
• Support cost-control efforts by monitoring practices for profitability.
• Promote safety culture through training and adherence to protocols.
• Deliver KPIs in line with client contracts.
• Perform additional duties and special projects as assigned.

Skills

Leadership

Operations

Client relationships

Education

Bachelor's degree in Business Administration / Operations Management / Supply Chain

Job description

The Project Manager is responsible for overseeing day-to-day operations at assigned facilities, ensuring service excellence, staff development, operational efficiency, and strong client relationships. This role serves as the primary liaison between ABM and client partners, delivering high-quality services in alignment with contract requirements while promoting a culture of safety, accountability, and continuous improvement.

Hours are Monday-Friday 8 AM-4:30 PM (There can be some flexibility in days/hours).

Pay $80,000-85,000. The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program.

Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Team Member Benefits | Staff & Management.

Responsibilities

• Oversee and maintain operational standards, performance metrics, and program execution across all assigned client fulfillment centers.
• Maintain a strong client relationship through consistent communication, responsiveness and follow through.
• Identify service gaps and implement best practices to improve operational consistency and delivery.
• Develop leaders and team members to build capability in client expectations and service standards.
• Partner with leaders and stakeholders to develop action plans that address service issues and resolve client escalations.
• Support cost control efforts by monitoring operational practices and helping to identify opportunities for profitability.
• Promote and uphold a strong safety culture by ensuring proper training and adherence to safety protocols.
• Deliver key performance indicators (KPIs) in accordance with client contractual requirements.
• Perform additional duties and special projects as assigned.

Qualifications

• 3+ years of experience in management in a fast paced, large team setting (100+ people).
• Bachelor’s degree in Business Administration, Operations Management, Supply Chain Management, or a related field, or equivalent experience.

About Us

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.

For more information, visit www.abm.com