- Maintaining a strong relationship within assigned accounts ensuring high levels of customer satisfaction
- Managing projects and ensuring our design and installation services are executed according to plan
- Internal organization of project documentation
- External communications to client
- Issue resolution
- Organization of project equipment
- Manage project timelines and expectations
- Obtain customer signature upon project completion and referrals
- Ensure solution adoption 30- and 60-days post installation
Requirements
- Experience managing projects with varying levels of complexity
- Strong customer service orientation internally and externally
- Managing the budget for projects
- Strong communication and cross-functional collaboration
- Experience in AV, IT, or other Technology experience preferred
- PMP Certification strongly preferred
- Bachelor's Degree
Core Competencies
Demonstrates expertise in project management, customer relationship management, and effective communication to ensure successful project execution and high customer satisfaction. Proficient in managing project budgets and timelines while fostering cross-functional collaboration.
Highest-signal resume keywords
- Project Management
- Customer Service Orientation
- PMP Certification
- Budget Management
- Cross-Functional Collaboration
ATS Optimization Keywords
Hard Skills
- Project Management
- Budget Management
- Issue Resolution
- Documentation Organization
- Solution Adoption
Soft Skills
- Strong Communication
- Customer Relationship Management
Certifications & Qualifications
Industry Keywords
- Customer Satisfaction
- Project Timelines
- Project Equipment Management
- External Communications
Tools & Technologies
- AV Technology
- IT Technology