Project Manager

Balance, Inc.; Danbury (CT); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Paid PTO

401K

Job summary

Balance, Inc. in Danbury, CT is seeking a proactive individual with 4+ years of experience in the beauty, cosmetics, or packaging industry. In this role, you'll manage customer relationships and lead the creation of packaging concepts, ensuring product quality and timely delivery.

Ideal candidates will have strong communication and organization skills, attention to detail, and a relevant degree. The position offers health insurance, PTO, and a supportive work environment.

Qualifications

• 4+ years of professional experience.
• Beauty, cosmetics, or packaging industry experience preferred.
• Proficiency with Microsoft Office tools.

Responsibilities

• Build and maintain strong relationships with customers.
• Lead the process of creating packaging concepts.
• Ensure timely product delivery and quality specifications.

Skills

Attention to detail

Excellent communication

Strong work ethic

Organizational skills

Decision-making

Willingness to learn

Education

Associate's or Bachelor's degree in business, marketing, or related field

Tools

Microsoft PowerPoint

Microsoft Word

Microsoft Excel

Job description

Who You Are

You are a proactive, organized, take‑charge person who loves to get things done. You’re a great communicator, not afraid to ask questions, and are comfortable speaking with customers. You’re adaptable, able to pick up new things quickly and juggle different tasks at once. You want a fast‑paced environment with close access to senior leadership and the opportunity to grow your career.

The Opportunity

You will work with our customers to take packaging ideas from concept to thousands of retail shelves across the world. Our customers include many of the biggest brands in beauty, cosmetics, and food/beverage. You’ll get an up-close and personal view into how high‑profile brands work and plenty of mentorship to maximize your success. Expect to learn a ton about B2B sales, the cosmetics industry, packaging, manufacturing, and more.

Who We Are

We are a leading provider of luxury packaging for many of the biggest brands in beauty, cosmetics, and food/beverage. Our customers come to us for our innovative designs and best‑in‑class customer service. We are a woman‑owned company with a passion for sustainability. Our culture is fast‑paced but friendly and competitive without being cut‑throat. We’re headquartered in the greater NYC area and also have offices in LA and China.

What You’ll Do

• Build and maintain strong relationships with our customers; ensure the success of their current projects with us and find new opportunities for us to work together.
• Lead the process of creating packaging concepts and turning them into reality, coordinating with our customers, our internal teams, and our suppliers.
• Ensure that product is delivered on‑time and up to quality specifications; work with our internal teams and suppliers to troubleshoot any issues.
• Monitor quality during production and lead response to any product quality issues.

Must‑haves in a Candidate

• 4+ years of professional experience
• Beauty, cosmetics, or packaging industry experience is preferred
• Extreme attention to detail – your friends and family would call you “Type A”
• Track record of excellent communication, organization, and decision‑making
• Strong work ethic and willingness to put in the hours to achieve excellence
• Smarts and Grit. Willingness to learn and do the little things right
• Humility. A willingness to learn and grow
• Associate’s or Bachelor’s degree in business, marketing, or a related field
• Proficiency with Microsoft Powerpoint, Word, and Excel

Nice to Haves In a Candidate

• Passion for the beauty industry, cosmetics, or packaging
• Experience in sales or other customer‑facing roles
• Good eye for visual presentation and merchandising

Logistics/Details

• This is a full-time, in‑office job in Danbury, CT (Zip Code: 06810).
• You must be able to attend customer meetings in our midtown NYC showroom (a few times per month).
• We’re hands on with our product – You must be able to carry boxes of product samples (up to 30 lbs.) and help with basic display setup.
• You’ll be eligible for health insurance, paid PTO, 401K, and more (details to be shared during interview process)