Project Manager

Delegator, LLC; Chattanooga (TN); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) plan with employer matching

Annual team performance bonus

Continuing education stipend

Job summary

A leading digital agency in Tennessee is seeking a Project Manager to oversee projects within the Creative and Web team. This role requires 2 to 4 years of experience in project management, excellent communication skills, and a proactive mindset. Responsibilities include leading projects from contract to delivery, managing timelines and resources, and ensuring effective client communication. The position offers competitive benefits, including health insurance and a 401(k) plan.

Qualifications

• 2 to 4 years of project management experience, preferably in a digital agency.
• Experience managing multiple concurrent projects.
• Familiarity with project management tools.

Responsibilities

• Lead projects end-to-end for the Creative and Web team.
• Manage client communications and project timelines.
• Monitor timelines, scope, and budgets.

Skills

Project management

Communication skills

Organizational skills

Problem-solving mindset

Attention to detail

Tools

Zoho Projects

Job description

We are looking for a Project Manager to lead and coordinate projects across our Creative and Web team. This role is responsible for ensuring work is scoped correctly, resourced appropriately, and delivered on time and on budget. You will serve as a key connector between clients, internal teams, and partners, helping keep projects organized, predictable, and moving forward.

This role works in close partnership with the Creative & Web Director, supporting project planning, resourcing, and delivery across the team. You will help translate strategic direction into executable plans while providing visibility into timelines, capacity, and project health.

What You Will Do

• Lead projects end-to-end for the Creative and Web team, from contract through delivery
• Partner closely with the Creative & Web Director to plan projects, allocate resources, and manage team capacity
• Support the Creative & Web Director with visibility into project health, timelines, and risks
• Manage client communications related to project timelines, milestones, and deliverables
• Assist in scoping work, including timelines, resourcing, and level-of-effort estimates
• Create clear internal project briefs to guide project kickoffs and align the internal team on scope, goals, timelines, and responsibilities
• Own and maintain all projects in Zoho Projects, ensuring accurate tracking and visibility
• Manage day-to-day task prioritization across active projects
• Support capacity planning by identifying resource constraints and helping adjust schedules as needed
• Manage and prioritize web maintenance ticket traffic
• Help lead internal project status meetings and standups
• Triage new work and translate contracts into actionable project plans
• Develop a strong understanding of internal processes, workflows, and quality standards
• Participate in website projects, including content migration coordination and quality assurance testing
• Assign work based on team roles, availability, and skill sets
• Monitor timelines, scope, and budgets to ensure successful delivery
• Identify project risks early and help develop mitigation plans
• Support vendor and partner coordination for overflow or specialized work
• Contribute to ongoing improvements in project management processes and tools

What We Are Looking For

• 2 to 4 years of project management experience, preferably in a digital agency, creative studio, or web-focused environment
• Experience managing multiple concurrent projects with competing priorities
• Strong communication skills and comfort working directly with clients
• Ability to bring structure and clarity to complex or ambiguous work
• Experience working with cross-functional teams, including designers and developers
• Familiarity with project management tools; experience with Zoho Projects is a plus
• Strong organizational skills and attention to detail
• A proactive mindset with a focus on problem-solving and continuous improvement

What Success Looks Like

• The Creative & Web Director has clear visibility into project timelines, capacity, and risks
• Projects are clearly scoped, well-organized, and delivered on time
• Team members have clarity around priorities and expectations
• Clients feel informed, supported, and confident in project progress
• Risks and issues are identified early and addressed proactively

What You Can Expect at Delegator

• Health, dental, and vision insurance
• 401(k) plan with 4% employer matching
• Annual team performance bonus
• Continuing education stipend

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