Project Manager

Mighty Union; Boston (MA); On-site; USD 70,000 - 95,000; Full time

Job summary

Mighty Union in Boston is seeking a mid-level Project Manager to oversee creative, marketing, digital, and website development projects in an agency setting. You will lead cross-functional teams, define scope, manage budgets and schedules, and ensure on-time, on-budget delivery with clear client communication and meticulous attention to process and quality.

The role emphasizes proactive problem solving, risk management, and continuous improvement of workflows in a fast-paced environment with a

Qualifications

• Bachelor's degree in Marketing, Advertising, Business, Communications, Graphic Design or related field.
• 3-5 years experience in agency project management or producer role, handling digital and traditional deliverables.
• Proven ability to lead multiple projects with multi-disciplinary teams, budgets and schedules.
• Excellent client interface and customer service.
• Experience with CMS such as Drupal and WordPress; familiarity with agile and waterfall methods.

Responsibilities

• Plan and manage a portfolio of creative, marketing, and digital projects from kickoff to delivery.
• Define scope, deliverables, timelines, and budgets with the account team.
• Create detailed project plans, timelines, and task assignments.
• Lead cross-functional teams and coordinate with vendors and freelancers.
• Track progress, identify risks, and ensure on-time, on-budget delivery.
• Oversee QA and ensure deliverables meet client expectations and quality standards.
• Improve agency workflows and participate in post-project reviews.

Skills

Project planning

Team leadership

Client communication

Budget management

Multi-project management

Agile & Waterfall

Cross-functional collaboration

Attention to detail

Organizational skills

Stakeholder management

Education

Bachelor's degree

Tools

Basecamp

JIRA

Kantata

Google Suite

Drupal

WordPress

Job description

Mighty Union is an agency focused on mission-critical, life-critical, and future-critical brands that protect society, enhance well-being, and shape a better world. The agency combines big-agency expertise with small-agency agility to deliver strategy, brand, creative, and technical solutions that resonate with audiences and energize organizations. Mighty Union partners with clients navigating complex markets, helping them craft authentic, impactful messages that drive lasting change. Formed through the merger of Isovera, The Boston Group, and Boston Digital, the agency unites three established firms under one mission: helping critical brands thrive.

Position Overview

The Project Manager is a mid-level position with experience managing creative, marketing, digital, and website development projects in an agency environment. This role reports into the Associate Director Project Management and works closely with the strategy, creative and developers to deliver projects that exceed client expectations, ensuring all initiatives are completed on time, within scope, and on budget. Key to success in this role is proactively identifying and solving challenges, excelling at communication, and having a keen eye for detail and process management.

Primary Responsibilities

Project Planning & Execution:

• Manage a portfolio of creative, marketing, and digital projects, including website development, from kickoff to completion.
• Define project scope, deliverables, timelines, and budgets in collaboration with the account management team.
• Create detailed project plans, timelines, and task assignments.

Team Coordination:

• Lead cross-functional teams, including designers, developers, strategists, and content creators, ensuring alignment and productivity.
• Schedule and facilitate internal meetings, creative reviews, and status updates.
• Coordinate with external vendors and freelancers as needed.

Project Monitoring:

• Track project progress, identifying and mitigating risks or delays.
• Ensure adherence to timelines, budgets, and quality standards.
• Manage scope changes and approvals effectively.

Quality Assurance:

• Oversee the review and testing of deliverables, particularly for digital and website projects.
• Ensure all work meets client expectations and agency quality standards before deliver.
• Ensure that project data is managed and up to date in the project management tool (currently Kantata).

Process Improvement:

• Contribute to refining agency workflows and processes for greater efficiency and quality.
• Participate in post-project reviews to identify areas for improvement.

Qualifications & Skills Requirements

• Bachelor's degree (e.g. Marketing, Advertising, Business, Communications, Graphic Design or other related degrees)
• 3-5 years experience in agency project management or producer role, with digital and traditional deliverables within an agency environment.
• Proven ability to effectively lead and manage multiple projects simultaneously, including multi-disciplinary teams, budgets and schedule information.
• Excellence in client interface and customer service.
• Good knowledge of content management systems such as Drupal and WordPress.
• Knowledge of agile and waterfall project management methodologies.
• Experience working with marketing, creative and technology teams.
• Exceptional communication skills - you will often be speaking with both technical and non-technical stakeholders.
• Confident and experienced in speaking to clients in person and on the phone.
• Strong organizational skills and attention to detail.
• Ability to manage multiple projects concurrently while maintaining command of deliverables, timelines and next steps.
• Experience with project management and collaboration tools such as Basecamp, JIRA, Kantata (formerly Mavenlink), and Google Suite.