Project Management

Wipro Technologies; Phoenix (AZ); On-site; USD 60,000 - 135,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Disability insurance

Paid time off

Job summary

Wipro Limited is seeking a Technical Coordinator to drive end-to-end Edge IT Platform activities across markets and sites. You will coordinate deployment plans, readiness checks, and cross-team dependencies to ensure disciplined execution and smooth handovers to run teams.

The role requires 5-8 years of project management experience, ITIL/ServiceNow familiarity, and strong stakeholder communication. A global, multi-site environment provides exposure to diverse technologies and processes.

Qualifications

• 5-8 years of project management experience.
• Experience coordinating IT deployments in a global managed-services environment.
• Strong planning, documentation, and change-process discipline.

Responsibilities

• Coordinate deployment plans, milestones and readiness checks across markets and sites.
• Gather market/site demand and maintain assumption/risk/action logs.
• Align daily activity with site contacts, platform teams, MSPs, Field Services and OEMs.
• Track access, prerequisites, asset lifecycle and CMDB updates.
• Prepare status reports, actions, and governance evidence with owners and dates.

Skills

Project management

Vendor coordination

ITIL Foundation

ServiceNow

ITSM

Networking

English fluency

Tools

ServiceNow

Job description

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future‑ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever‑changing world. For additional information, visit us at www.wipro.com.

Job Description

ROLE PURPOSE

Coordinate end‑to‑end delivery of Edge IT Platform activities across assigned markets and sites — qualified demand, deployment readiness, disciplined execution, stakeholder alignment, complete documentation and structured handover to run teams.

KEY RESPONSIBILITIES

• Coordinate deployment plans, milestones, readiness checks, implementation windows and cross‑team dependencies.
• Gather and clarify market/site demand; maintain assumptions, decisions, risk and action logs.
• Align daily activity across site contacts, Market FRMs, platform teams, MSPs, Field Services, OEMs and suppliers.
• Track site access, facilities prerequisites, local constraints, asset/CMDB updates and lifecycle activities.
• Prepare status reports, meeting actions, escalation notes and governance evidence with owners and due dates. Perform routine inspections and log readings.
• Coordinate testing, closure evidence, runbooks, monitoring confirmation and handover to support teams.
• Support audit, compliance, DRP/failover and continuous‑improvement actions under retained governance.
• Identify and Support Preventive maintenance activities, engage vendors, Support and supervise third‑party technicians during service activities and ensure job executed as per compliance requirement
• Support Capacity & Infrastructure Activities - Assist in rack setup, power provisioning, and cable management.

EXPERIENCE & CAPABILITIES

• Coordinating infrastructure, network, workplace technology or IT platform deployments in a global managed‑services environment.
• Strong planning, follow‑up and documentation discipline across ITSM/change processes, schedules and evidence packs.
• Practical vendor/MSP/OEM coordination across multiple sites, stakeholders and dependencies.
• Working understanding of LAN/WLAN, WAN/SD‑WAN, cloud connectivity, UC, asset lifecycle and CMDB.
• Identifies delivery, compliance and operational risks; escalates architecture, security, budget or policy decisions.
• Clear communication with technical and management stakeholders; English fluency plus local language.

PREFERRED QUALIFICATIONS(ATLEAST ONE)

Technical coordinator ITIL Foundation ServiceNow or comparable ITSM IT Infrastructure – including LAN, WIFI, Networking, Storage and Compute, Cisco, Aruba and cloud infrastructure fundamentals (Not Expert but a Generalist)

CORE DELIVERABLES

• Demand and requirement summary
• Integrated project/deployment tracker
• Readiness checklist and dependency log
• RAID, decision and escalation registers
• Status reports and stakeholder communications
• Handover pack, runbook and closure evidence

SUCCESS MEASURES

• Complete, decision‑ready demand packs
• Milestone and readiness adherence
• Timely RAID closure and escalation quality
• Accurate documentation, asset and lifecycle records
• Complete handover before operational closure
• Responsive communication and visible improvements

Mandatory Skills: Project Management.Experience: 5-8 Years.

The expected compensation for this role ranges from $60,000 to $135,000 .

Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience.

Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Applications from veterans and people with disabilities are explicitly welcome.

Reinvent your world. We are building a modern Wipro.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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