Project Leader, Optimization Team, Training & Education

RH; Corte Madera (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading design services company in Corte Madera is seeking a Project Leader, Optimization to create engaging learning materials for various centers. The ideal candidate should have at least 2 years of experience in education development, excellent communication skills, and proficiency in design tools like Canva and Photoshop. This full-time position offers an opportunity to work closely with cross-functional partners to enhance customer experience.

Qualifications

• 2+ years in education, learning or training development roles.
• Demonstrated expertise creating and delivering effective learning content.
• Proficiency in content creation platforms preferred.

Responsibilities

• Create product and onboarding education that reflects brand standards.
• Develop engaging learning programs for continued education.
• Support publication of communications regarding product education initiatives.

Skills

Communication

Project Management

Graphic Design

Content Creation

Stakeholder Engagement

Tools

Canva

InDesign

Photoshop

Job description

Overview

As Project Leader, Optimization, you will play an integral role in building education for Gallery, Outlet, Customer Delight and Home Delivery Centers. In this role, you will act as an advocate for the field, working closely with cross-functional partners to create and curate learning materials to support an elevated client experience. The ideal candidate has a passion for written and verbal communication with an eye for detail and design.

Responsibilities

• Live and breathe Our Vision, Values and Beliefs
• Create product and Onboarding education that is intuitive, practice-oriented and reflective of our brand standards
• Develop engaging learning programs for continued education
• Design and develop selling tools to support customer interactions
• Support with the publication & composition of communications regarding product education and customer experience initiatives to our Field Teams
• Foster and maintain strong relationships with strategic partners and stakeholders

Qualifications

• 2+ years in education, learning or training development roles. Experience in luxury retail or a customer-facing role is a plus.
• Demonstrated expertise creating and delivering effective learning content
• Proficiency in Canva, InDesign, Photoshop and content creation platforms preferred
• Proven experience working cross-functionally with stakeholders including business leaders and Field Teams
• Strong project management skills with the ability to lead multiple projects and meet deadlines
• Excellent communicator with a proven ability in content or graphic design

Physical Requirements

• Ability to travel locally, out of state or internationally

Location

Location: Corte Madera, CA

Seniority level

Entry level

Employment type

Full-time

Job function

Information Technology

Industries

Design Services