Project Lead - Data Center Services

IES Communications; Lancaster (TX); On-site; USD 42,705 - 48,216; Full time

Job summary

IES Communications is seeking a Project Lead - Data Center Services to coordinate on-site operations for multiple Crew Leads, manage data center MACs, and ensure adherence to industry standards. The role covers asset auditing, ticketing, and installation activities across the data center environment.

The ideal candidate will have 3–5 years in data centers, strong problem-solving skills, and proficiency with MS Office and MS Project.

Qualifications

• Minimum 3–5 years working in data centers or related technical field.
• General knowledge of telecom/IP equipment and software configurations.
• Proficient in interpreting blueprints and project documents.

Responsibilities

• Coordinate data center MACs and on-site supervision of Crew Leads.
• Install and test cable work orders, assist with BOM and scope documents.
• Maintain asset audits, log errors, manage tickets, and report on performance metrics.
• Ensure ISO 27001/9001 and TIA/EIA-942 certifications and support procedures.

Skills

Leadership

Problem-solving

Communication

Microsoft Office

MS Project

Fiber termination

Education

High School diploma or GED

Tools

Basic Hand Tools

Trade Tools

Job description

Job Summary

The Project Lead - Data Center Services will support both the Physical and Virtual Infrastructure of the organization and its facilities. The Project Lead - Data Center Services will drive data center best practices and relevant industry standards into working processes and procedures as/where applicable. The Project Lead - DCS will act as the on‑site coordinator and supervisor of several Crew Leads.

Job Duties and Responsibilities

• Support and coordinate all scheduled data center MACs according to the DCIT calendar event scheduling.
• Implement cable work order (CWO) MACs, testing and certification, and assist with crafting LV project BOM and scope documents.
• Perform asset auditing and manage daily error logs.
• Provide equipment installation MACs, including device labeling, power connectivity and LV cable connectivity, ensuring proper cable dressing.
• Assist with smart‑hand operations as required.
• Maintain a safe and secure operating environment within the GPN data center and report violations to DCIT immediately.
• Document and record details for asset installation layout, cable plant patch matrix, and cable labeling standards.
• Maintain the secure hard drive disk (HDD) bin and log, ensuring compliance with retention practices and notifying DCIT as required.
• Manage ticketing and service calls.
• Use basic computer productivity tools such as MS Office (Word, Excel, etc.), testing tools/apps, and DCIM related tools.
• Coordinate equipment/material receiving, shipping, and RMA processing as needed.
• Provide general cleaning on raised floor, cabinet/rack exterior surfaces, work benches, and other areas on a weekly basis.
• Troubleshoot layer‑1 suspected cable plant issues and address networking, storage, and general power distribution problems.
• Develop, document, and monitor performance measures and processes for audit and operational compliance related to datacenter best practices and industry standards.
• Ensure ISO 27001 / 9001 and TIA/EIA-942 certifications.
• Support standard and emergency operating procedures for the data center.
• Ensure maintenance schedules align with best industry standards and are reviewed annually.
• Provide status reporting on data center service availability, performance, and capacity utilization.
• Report daily error logs and conduct physical DC inspections for general health, power, cooling, hazards, etc.
• Coordinate equipment installation and delivery schedules following project plans.
• Participate and provide key input for all data center expansion, migration, and decommissioning plans.
• Use the following tools: Basic Hand Tools: screwdriver (regular and Phillips), drywall saw, torpedo level, tape measure, snips (with belt sheath), pliers (needle nose and channel locks), hammer, cable stripper, flashlight and gloves; Trade Tools: punch tool with 110 block and 66 block blade, 6/8 position combo crimp tool, Krone/3M/BIX, butt set, volt‑ohmmeter, 4‑pair continuity tester, and 5‑gang punch tool.

Compensation: Min USD $31.00/Hr. – Max USD $35.00/Hr.

Qualifications

• 3‑5 years working in data centers (datacom/telecom, operations, administration, or related technical field).
• General knowledge of telecom/IP equipment and software configurations.
• Basic understanding of AC/DC power principles.
• Strong aptitude for independent work and high productivity.
• Proven problem‑solving, critical‑thinking, and communication skills (written, oral, and presentation).
• Ability to work at heights, off ladders, in confined spaces, lift up to 50 lb and move up to 75 lb.
• Ability to distinguish colors, read small print, and recognize audible signals.
• Excellent customer relationship skills and regular attendance.
• High School diploma or GED equivalency (minimum).
• Minimum six (6) months supervisory or managerial experience.
• Must be able to terminate fiber.
• Must possess and effectively use the tools listed above.
• Proficient in interpreting blueprints and other project documents, including specifications, reporting, and quality requirements.
• Knowledge of universal communications color codes.
• Proficiency with Microsoft Office (Word, Excel, and MS Project).
• Must meet company minimum driving standards.
• Minimum years of experience: 2‑4 years (in related field).

License required: None listed. Minimum education: High School.

EEO Statement

IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans encouraged to apply. The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, disability, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. The IES policy also prohibits retaliation against employees who file complaints regarding possible violations of this policy. IES is committed to affirmative action and provides reasonable accommodation for individuals protected under applicable laws. IES participates in E‑Verify.