Project Engineer (Washington, DC Area Only)

Vortex; Washington (District of Columbia); Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health Insurance (company contribution

401K with company match

Performance based Bonuses

Health and Wellness bonus

Unlimited Microsoft Certification Reim

Job summary

Vortex is a Washington, DC-based MSP focused on Microsoft platforms. The role is primarily a remote, work-from-home position in the DC area, joining a team that values growth and certifications.

You will administer Microsoft 365, Azure, Entra ID, Intune and Defender XDR, help migrate email and SharePoint, onboard new customers, and provide strong support desk coverage as needed. Opportunity for advancement and continual learning through unlimited certification reimbursements.

Qualifications

• Strong experience administering and troubleshooting the Microsoft 365 ecosystem.
• Experience with Azure services including computing, networking, AVD, and Windows 365.
• Experience configuring and monitoring Defender XDR.
• Projects involving email migrations to Office 365 and SharePoint migrations.

Responsibilities

• Assist onboarding of new customers and provide support desk coverage as needed.
• Support and administer Microsoft 365, Azure, Entra ID, Intune, and Defender XDR.
• Contribute to ongoing MSP projects and customer success initiatives.

Skills

Microsoft 365

Azure

Entra ID

Intune

Defender XDR

SharePoint

Email Migrations

Onboarding

Support desk

MS certifications

Tools

Azure

Intune

Entra ID

Defender XDR

Office 365

SharePoint

Teams

Migrations

Job description

ARE YOU A RISING STAR WHO HAS AMBITIOUS PLANS FOR YOUR CAREER AND THE DETERMINATION TO SEE THEM THROUGH?

ARE YOU A LIFELONG STUDENT WITH AN UNQUENCHABLE THIRST FOR KNOWLEDGE?

DO YOU THRIVE ON BEING THE ONE TO FIND THE BEST SOLUTION TO RESOLVE A TECHNICAL ISSUE?

If you answered, "YES," to these questions, we want to talk to you today!

At Vortex our mission is to set a new standard in customer service for the IT service industry with an engaged and enthusiastic team dedicating themselves to providing exceptional experience. We believe that we can provide our clients an outstanding experience by putting our employees first. Each employee at Vortex can look forward to the following benefits: Yearly certification exams, goals with monetary rewards, and an excellent opportunity to learn and grow within the company. We’re a team and understand that life happens so let’s work together to make sure you and our clients are as happy as can be.

Vortex is a Washington, DC-based MSP with a focus on First-Party Microsoft platforms and solutions. All our technicians, engineers, and sales staff hold multiple Microsoft certifications. Our goal is to help our customers get the most out of the Microsoft ecosystem and eliminate the need for costly third-party solutions. This is primarily a remote, WFH position. We are looking for someone in the Washington, DC area to join our team as we like to get together as a company periodically to celebrate successes and participate in company events in the area.

Job requirements:

• Strong Experience with administering and troubleshooting the Microsoft 365 ecosystem including but not limited to SharePoint, Teams, Exchange Online, Entra ID, Intune, and more.
• Experience administrating, deploying, configuring, Azure services including Azure Computing, Azure Networking, AVD, Windows 365, and Entra ID.
• Experience with configuring and monitoring Microsoft Defender XDR.
• Experience working on projects such as: Email Migrations to Office 365, SharePoint

• Migrations, Entra ID Migrations, Microsoft Intune configurations including Mobile Device Management, and Microsoft Teams Phone deployments.
• Experience with Firewall, Switch, and Wireless Access Point (WAPs) configuration, administration, and deployments.

• Ability to assist in onboarding new customers.
• This role will be expected to assist on the support desk when needed.
• You have 5+ years of customer service/service industry experience.
• You have 5+ years of relevant engineering/technical experience working with Microsoft platforms and technologies.
• 4+ years of MSP experience is strongly preferred.
• Having Microsoft Certifications is strongly encouraged.
• Health Insurance (company contribution)
• 401K with company match
• Performance based Bonuses
• Health and Wellness bonus
• Unlimited Microsoft Certification Reimbursements
• Ability for advancement and career growth