Project Design Coordinator

EPITEC; Kalamazoo (MI); On-site; USD 41,328 - 45,460; Full time

Job summary

A leading service provider is seeking a Project Coordinator in Kalamazoo, Michigan. This role involves managing the delivery of gas and electric services to various customers. The ideal candidate will possess strong analytical skills, excellent communication abilities, and proficiency in relevant tools. Responsibilities include serving as a liaison, organizing projects, and conducting on-site meetings with customers. This is a contract position with an emphasis on customer service.

Qualifications

• Strong analytical skills to solve complex problems.
• Excellent communication and customer service abilities.
• Proficiency in computer-assisted drafting (CAD), SAP, and Microsoft Office.

Responsibilities

• Serve as the primary liaison between customers and stakeholders.
• Organize and prioritize projects based on customer needs.
• Conduct on-site meetings with customers.

Skills

Analytical skills

Communication skills

Customer service

Multi-tasking

Leadership

Computer literacy

Education

Associate degree in a scientific or technical field

Two years of college coursework towards a Bachelor’s degree

Tools

Computer-Aided Design (CAD)

SAP

Microsoft Office

Job description

This range is provided by EPITEC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$30.00/hr - $33.00/hr

Direct message the job poster from EPITEC

Overview

The Project Coordinator is responsible for executing the delivery of gas and electric services to residential, commercial, and industrial customers. This role requires a working knowledge of Gas and/or Electric Distribution Systems and the ability to manage projects from initial scope gathering through design, scheduling, and field construction phases—ensuring alignment with the customer’s desired timeline.

Responsibilities

• Serve as the primary liaison between Consumers Energy, customers, and external stakeholders.
• Provide timely updates on project status and maintain strong customer relationships.

Project Management

• Organize and prioritize small to large-scale projects based on customer needs.
• Manage project milestones and coordinate work assignments in response to work orders.
• Estimate customer and system loads and provide cost estimates.
• Identify required permits and schedule work orders accordingly.

Technical Coordination

• Scope projects and evaluate distribution design requirements.
• Analyze the impact on distribution systems and direct work order preparation.
• Coordinate prerequisites for successful project completion using innovative approaches.

Field Work

• Conduct on-site meetings with customers as needed.
• Must possess a valid driver’s license.

Required Skills and Competencies

• Strong analytical skills to solve complex problems and recommend corrective actions.
• Excellent communication and customer service abilities.
• Ability to multi-task and adapt quickly while maintaining organization.
• Understanding of the impact of procedures across multiple systems.
• Demonstrated leadership, teamwork, and independence in managing complex projects.
• Proficiency in computer-assisted drafting (CAD), SAP, and Microsoft Office.
• Strong computer literacy and analytical capabilities.

Educational Requirements

• Associate degree in a scientific or technical field (minimum 48 credit hours), OR
• Completion of two years of college coursework (minimum 60 credits) toward a Bachelor’s degree in a technical field.

Seniority level

• Associate

Employment type

• Contract

Job function

• Customer Service

Industries

• Utilities

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