Project Coordinator Senior

Arizona Department of Health Services; Phoenix (AZ); Hybrid; USD 59,000 - 73,000; Full time

Benefits offered by this job

Flexible/alternative work schedules

Robust benefits package

Student Loan Assistance Program

Job summary

Arizona Department of Health Services in Phoenix seeks an EMS CQI specialist to lead education initiatives for EMS and Trauma System and support IT system development for user training. You will coordinate with Bureau program managers, manage training resources, and ensure accessibility for staff and external partners.

The role requires collaboration with the OCI, strong stakeholder engagement, and the ability to present findings and metrics to management for strategic planning.

Qualifications

• Bachelor's degree in Public Health or a related field with 4 years of project coordination/management experience.
• Master's degree may substitute for 2 years of professional experience.

Responsibilities

• EMS and Trauma System education initiatives to improve workforce training access and resiliency.
• Develop and test IT system requirements, UAT, and implementation plans for internal and external users.
• Participate in committee meetings and liaison with external stakeholders to promote training dissemination.
• Collaborate with OCI on agency strategic priorities related to EMS and Trauma System.
• Oversee projects for the Bureau and ensure training materials are updated and effective.

Skills

EMS knowledge

Public speaking

Stakeholder engagement

Training material development

Quality Improvement

Education

Bachelor's degree in Public Health or related field

4 years of project coordinator/project management experience

Master's degree may substitute for 2 years experience

Job description

EMS CQI

DEPT OF HEALTH SERVICES

The Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules, flexible hours. We have positions that can fit any stage in your career, from entry to senior level. We offer a robust benefit package, including the ADHS Student Loan Assistance Program, where eligible employees can receive up to $300.00 per month for their outstanding student loans.

Job Location

Address: 150 N 18th Ave, Phoenix, AZ 85007

Posting Details

Salary: $66,000

Grade: 22

*Hybrid*

Job Summary

At the direction of the Bureau Chief, this position will be responsible for EMS and Trauma System education initiatives aimed at improving workforce training access and resiliency (related to COVID-19 recovery). This position will participate in Bureau of EMS and Trauma System statutory and standing committee meetings and work closely with Bureau program managers to ensure that access to education and training resources remain up-to-date and relevant. The position will be tasked with identifying and maintaining training and education resources on the Bureau's website, disseminating information to stakeholders, and developing training program recognition criteria to promote best practices as needed. The role may also work collaboratively with Office of Continuous Improvement (OCI) on the agency's crosscutting strategic plan priorities related to EMS and Trauma System. Additionally, this position will assist Program Managers and the Program Coordinator with developing and testing our new IT system for internal and external users. Development and testing of the system will require one to assist with requirements gathering and building an IT-Bureau roadmap, as well as significant knowledge of User Agreement Testing (UAT) to determine bugs/issues related to the new system. Once developed, this position will assist with implementation that will involve developing training and standard work to assist internal and external users, as well as hosting training seminars to further assist users and stakeholders to ensure competency. This position must communicate clearly and effectively with various levels on internal and external stakeholders during training seminars, and statutory and standing committee meetings. Moreover, this position will continuously work to ensure positive and successful relationships/partnerships with various external stakeholder groups to increase participation in recognition programs and education and training dissemination. Furthermore, this position will oversee the updated and/or newly created training and education material offered within the new IT system and consistently improve the material based on stakeholder feedback and reporting metrics. In addition, this position will present findings and metrics in regards to the training and education material to management to aid in adjusting strategic planning efforts for the Office.

Job Duties

• EMS and Trauma System education initiatives - improving workforce training access and resiliency (related to COVID-19 recovery)
• Assist with developing, testing, implementing, and training of the new IT system to ensure competency and success with utilizing the system for internal and external staff and stakeholders.
• Participate in Bureau of EMS and Trauma System statutory and standing committee meetings and engage with various external stakeholder groups to ensure positive relationships and increased participation in recognition programs and training/education dissemination.
• Work collaboratively with Office of Continuous Improvement (OCI) on the agency's crosscutting strategic plan priorities related to EMS and Trauma System.
• Oversee and manage special projects for the Bureau as directed
• Other duties as assigned as related to the position.

Knowledge, Skills & Abilities (KSAs):

Knowledge Of:

• Understanding of EMS and Trauma System rules and statutes.
• Federal and state rules and regulations.
• Public health programs at the state and local level.
• Developing new and improving existing training and education material.
• Collaborating and engaging with stakeholders
• Health promotion strategies.
• Understanding public health statistics.
• Performance Management (PM), and Continuous Quality Improvement (CQI) and Lean methodologies.

Skill In

• Working with diverse populations.
• Evaluating current and proposed training and education material.
• Applying public health statistics to develop new and improve existing education and training material.
• Public speaking.
• Oral and written communication.Utilizing computer programs and various software applications.

Ability To

• Learn and understand EMS and Trauma System rules and statutes.
• Provide improvement ideas to new and existing training and education material.Collaborate and engage with various stakeholders.
• Ensure positive interactions as an ADHS representative.
• Effectively conduct training and education seminars.
• Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination.

Selective Preference(s)

Bachelor's degree in Public Health or a related field with 4 years of project coordinator/project management experience.

Master's degree in Public Health or a related field may substitute for 2 years of professional experience.

Pre-Employment Requirements

Driver's License

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits

• − Affordable medical and dental insurance plans
• − Paid vacation and sick time
• − Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• − 10 paid holidays per year
• − Wellness program and plans
• − Life insurance
• − Short/long-term disability insurance
• − Defined retirement plan
• − Award winning Infant at Work program
• − Credit union membership− Transit subsidy
• − ADHS Student Assistance Pilot Program

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement

To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will contribute to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27-week wait period for contributions to begin.

Contact Us

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing [e-mail]. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.